Very good experience. We had Brian as our technician. He was very knowledgeable about the possible causes and solutions we could try. He laid out all the costs and options before he started any work. He was very friendly and clean, and willing to put in extra work to make sure everything was clean and working perfectly before he left. Would use this company again.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 1351–1400 of 1,545 published reviews.
Ivan was excellent. You are so lucky to have such a gentleman working for you. He went above and beyond the initial problem for the call out. We would readily phone in and request his services anytime for plumbing services in the future.
Who knew that having a toilet plungered, then augured, then removed all together could be interesting and informative...well, Kurt made it so. I stuck around for the show and he let me know each step of the way what wasn't working and then what finally worked. All is great and that's totally because of Kurt's amazing service and knowledge. He is super polite and so happy to help out this not so great situation. Thanks Kurt, very much, I will recommend you and the Gentlemen Plumbers in the future, for sure!
This is the second time we've had Kurt out to our place and just as before he was professional, punctual, and took time to explain everything to us. Very happy customers - thanks Kurt.
We were very impressed with the courteous manner in which our problem was solved. The 2 techs were helpful and very professional. Thank you.
Great service. Showed me everything he was doing, explained it well and was never pressured to do the more expensive option. We bought the house recently so he also showed me where important things were so we knew in the future.
Very favorable experience, timely prompt and professional.
Richard and Andrew were very polite and explained in detail what they would be doing before they started work on my kitchen pipes. They charged a flat fee for the service and I now have super speedy drainage and no leaks!
The two plumbers who showed up were informative and helpful. I was really happy when they had to run out to buy parts to finish the job, but that didn't increase the cost at all. Even though the trip into Calgary from Chestermere increased the length of the job by over an hour there was no extra charge. Thank you Nathan and Mack!
Excellent service and quality work. The professionalism is most appreciated.
This company is very professional and really care about their clients.
We decided to replace our main water valve in our house just to be proactive and upgrade to a more modern and safe valve. Kurt and Ben were both very pleasant, knowledgeable, efficient and helpful. They explained everything to me in layman's terms and left the work area clean and tidy. The ladies at the office reception have also always been very pleasant, professional and helpful. I would recommend this company to anyone. Thank you for your great service, once again!
Couldn't have been nicer.
Great! personable and friendly. Efficient and clean!
Timely response to our emergency. Our technician made sure we were satisfied before he left. Very accommodating and personable. Very professional. would recommend this company to others.
Quick and efficient service. Always checked in for approval before any repair.
The plumbers were very professional and understanding. The problem was easily resolved and another issue, old faucets, were replaced quickly.
The gentlemen who came to solve my toilet issue were very thorough. They took the time to explain the problem and causes as well as how to remedy it. They also took the time to inspect our other plumbing areas and made recommendations on how to make them better as well. Overall I would recommend them to anyone!
Wayne was awesome, he was very courteous and knew exactly what the problem was, and explained everything that he was doing. I will definitely recommend the Gentlemen plumbers to all my friends.
Wayne came out quickly to diagnose and repair a leaking sink drain mainline that had been leaking behind our wall for some time, he was very fast at responding, quick to figure out what the issue was and what needed to be done and no hidden fees as to what the cost was : I was very happy with the service provided and will switch from using my other plumber because of the service provided I recommend using this company as they are upfront with their costs and don't charge outrageous "after hours charges" that my other plumber charges and the service they provide is top notch :)
We called for a repair appointment on a Saturday morning and they were able to come out in the afternoon. The repairman was very professional and quickly figured out the issue with our hot water tank and got it running. Will use them again if we have plumbing issues, but knock on wood I don't have to any time soon.
Same day service. Explained the job thoroughly, before starting the work and explained afterwards what was done. Offered to inspect other plumbing fixtures in the house while on site. Very courteous, will call again. Thank you!
Kale Trim is a 10/10. Super great guy. Very knowledgeable and professional. I love how fast they were able to come to my house to deal with an issue I was having in my basement. It was same day service which was awesome. And it came with a free home inspection. My only concern was his quote for the work I needed to be done. It was roughly 50% higher than 3 other quotes I secured. I am sure that comes with being a much bigger company with higher overhead.
Very Satisfied. From initial phone call to book a service appointment (thank you Maury) to final resolution of plumbing issue (thank you Terry) the service was excellent. Timely response (same day). Terry was knowledgeable, professional, and friendly. I appreciated the extras (i.e. free home inspection with recommendations and advice on future care and maintenance for my home). I was referred to the company by a former satisfied customer and I will have no hesitation in making the same recommendation to others in the future.
Really good service. Had plumbing emergency as house had just sold and we discovered toilet leaking into basement ceiling. Needed it fixed that day. Gentlemen Plumbers had two plumbers to my house that morning and problem fixed within hour. Much appreciated.
Excellent service. Every issue we had was fixed professionally and quickly. Rates were extremely reasonable.
I just had your service technician Teagan Hill at my home. She diagnosed the problem (worn out pipe leading to outside tap) explained the cost, and did the repair. It was a WONDERFUL experience seeing a young woman in this trade. She worked efficiently, made zero mess(even brought a piece of carpet so not to step on my hardwood floors), and was very friendly and polite!! I WILL use this company again!! Competitive prices, second to none EXPERIENCED trades people,, and done in a VERY timely manner!!! My faith in plumbers has been restored!! Thank you Teagan!!
They were prompt, clean and well dressed, friendly and informative with the wife and I concerning options available for our needs while assessing the plumbing issue for a perspective cost before starting the job. Once completed needs inventory for cost assessment was agreed upon, they immediately proceeded to allocate required parts needed to complete the task, which they mostly had stocked in their service truck anyways. Since the original service call was simply for a 20 year old bathtub valve/tap replacement which had no access panel and required extra work to access and replace, they inspected the 20 year old inefficient, unsafe, discontinued water heater dangerously close to the end of it's life and after a complete explanation concerning the water heater the decision was made to also upgrade the water heater to current standards of efficiency, safety and codes. Throughout the completion of the removal and installation process they were informative concerning our inquiries. They're process was completed with courtesy, cleanliness and the utmost professional efficiency along with a instructional friendly perspective when communicating with us. Bottom Line: Wife's happy!! and our first call to "The Gentleman Plumbers".... Definitely will not be our last, thanks to Nathan and Mack.
The person who came to my house was very courteous and explained things very well. We agreed on pricing before the work was done and I found the price very fair. My house was left immaculate. They definitely went above and beyond.
Prompt and courteous service. They'll be getting my repeat business.
Kurt was professional, knowledgeable and friendly. Replaced a section of pipe in the main stack and it did not take very long, even cleaned up the mess ! Would definitely use Kurt and Action Auger (Gentlemen Plumbers) again.
Steve was very helpful and answered all of my questions. Like that u know the price before the work is done. Explained what is the best thing to do.Very clean. Like the inspection checklist.
Brian did an excellent job this morning. He was extremely friendly and helpful. The job was done in a quick, clean and efficient manner. I have always had wonderful service with The Gentleman Plumbers and highly recommend them.
First time using Gentleman Plumbers. Great greeting and front end support from the office staff. Time was booked for the next day and plumber was there very promptly between the hours that I was quoted. Plumber Richard was very courteous and professional in explaining the Gentlemen Plumbers pricing policy. He was able to provide a quote right away. The work was completed above my expectations. Would recommend Gentlemen Plumbers to friends and family. Will call upon them again for my plumbing needs.
Amazing service. Professional, clear, right price and good job. Totally recommending them!
Wayne came out quickly to diagnose and repair a leaking sink drain mainline that had been leaking behind our wall for some time, he was very fast at responding, quick to figure out what the issue was and what needed to be done and no hidden fees as to what the cost was : I was very happy with the service provided and will switch from using my other plumber because of the service provided I recommend using this company as they are upfront with their costs and don't charge outrageous "after hours charges" that my other plumber charges and the service they provide is top notch :)
Plumbing service was timely and very convenient with respect to my schedule. The scheduling window was decent and I was given plenty of notice when the plumber was on his way. The plumber was courteous, knowledgeable, and very willing answer questions and share advice. I would definitely recommend Kurt and Action Auger, and I will definitely call them again in the future.
I highly recommend Gentleman Plumbers! Matthew did an excellent job and explained everything to me along with checking my home with a home inspection. Very professional and polite! A true Gentleman!! Thank you for the great job!!
Good staff and prices.
Brian from Action Auger made our plumbing problem exceptionally convenient and bearable. When you have to call a plumber it is because something has gone terribly wrong and you need help. Brian responded to this need and made us feel that we could trust him right away. He was professional, friendly, and most importantly, he let us know exactly what was happening and what needed to happen in language we could understand. So often, you have people come into your home to fix a problem you have no experience with or knowledge of and they fail to educate you and keep you informed. Brian was not like this at all; he told us step by step what he was doing and even showed us what he was explaining so we could see and learn. He then provided us with numerous options and was straight up about the price, time commitment, and outcome probability of each. This experience was exceptional in every way and Brian personally was a pleasure to have in our home. If we ever need a plumber again Action Auger will be our first and only call and we will be requesting Brain come out to help us. He has a level of expertise, experience, customer service and professionalism that most companies lack these days. Thank you for the wonderful experience, we are now able to have our house up and running again as it should be.
The technician was highly knowledgeable and helpful. We received excellent service.
The service people were excellent and professional in their service, and explained the issues throughout the repair process so I understood what they were doing and why. The repairs were quick, and they ensured the work area was cleaned before they left.
Highly recommend Action Auger! Richard was personable, professional and was very thorough in his work. We had a camera inspection of our sewer line and explained everything as they went. Richard answered all of our questions and gave us the footage of the camera inspection. If you are looking for a well run, thorough and professional company, don't hesitate to call Action Auger.
I had excellent service. The plumber searched and found a heritage tap and faucet that was identical to the 30+ year old one that needed replacement. No new holes needed to be drilled in the bathroom tiles. Excellent work done efficiently.
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.