Very pleased with the wonderful service we received from the Gentlemen Plumbers. Dispatch was wonderful in letting us know that Dustin was on his way. Dustin was prompt, efficient, personable and so accommodating to fix our frozen and leaking pipes. Thank you, I will recommend The Gentlemen Plumbers, the best company I have ever used for our plumbing jobs.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 851–900 of 1,545 published reviews.
We called to make an appointment and were pleased that we were able to book for service the next day. Shayne and Jon arrived on time. I like that I was was given an estimate for the work before it was started so there were no surprises. The work was completed without issues. We have used them before and will use them again. My only comment/criticism would be that we were not called (we had to leave before they were finished) to ask if we wanted them to fix a couple of other issues they found while doing their inspection.
Great service, friendly, tidy & very efficient!
I received prompt and very efficient service from this company. Shayne was very informative as to what was wrong, what needed done and what he was doing as he worked. Clean and gentlemanly.Only forgot the seniors discount I believe.
Adam was thorough, not only completing the work but assessing my plumbing needs with an inspection of all plumbing in my home. Efficient and complete. Thank you, Adam. I will use this company to replace my toilets and change fixtures in future.
We had a clogged sewer line. They were very knowledgeable about how to remove tree roots. They did a great job and everything is working again! We will definitely stick with this company for all our plumbing needs. Thanks gentlemen plumbers!
Service response was quick. The explanation of the work to be done was thorough and easy to understand. The finished work met and exceeded my expectations completely. The service representative ( Wayne ) was knowledgeable and courteous throughout the project.
Excellent service!! I called for an issue with the water tank, the guy came the following day and fixed it in a short period of time and did an awesome job. Thanks so much for your help, I highly recommend this company, very reliable, honest and accurate.
As usual, very prompt and efficient service. The problem with my leaking dishwasher turned out to be inside the appliance so they could not repair it, but I was warned of that in advance. While Steven was here though, he double checked my furnace for the repairs i had done by a few months ago and even gave me some helpful tips about my outside garden hose ( Never leave it hooked up over the winter! A small leak can freeze, back up and burst your pipe inside the house ). I would highly recommend Action Auger.
Love the prompt, professional staff and service. All issues were addressed. Little pricey but you do get what you pay for.
Very happy with the service in every aspect.
The guys did an amazing job after one of their co workers had made some previous bad decision they were timely chose the proper solution and even did an impressive job cleaning up once completed their tasks
We had a kitchen and bathroom faucet replaced. The plumber was very professional. He was there on time did a great job on the faucets and completed an inspection of the our furnace, hot water tank and the floor drain included in the install price. I would definitely recommend this company.
Dustin lives up to the name of the company. A gentleman indeed!! How I only wish instead of the e-agreement it should be on papers.
The plumbers that came to my home were very efficient, clean, polite and explained everything even before starting the work to find the problem. Once they found what the problem was, they again made sure it was explained and also explained what they would be doing to fix it. The inspection after was very thorough and I will be doing most of the items that were recommended. I've had this company before and was very happy with their work then and now. This is the only company I'll be using for my plumbing and heating needs from now on.
Fantastic service! The two young men, Shayne and Jon were great! Had a leak from kitchen into light fixture below and both guys were determined to find out what the cause was. Excellent service!
Shayne was was very professional, knowledgeable and polite. He was very thorough and made sure I was satisfied with the service he provided. I would highly recommend!
We had to replace a hot water tank recently, in a difficult to access basement, and the gents from Gentlemen Plumbers did a great job! We've used them before and will again. Thanks guys.
We belong to the Diamond Club and appreciate the reminder call we get when it is time for our complimentary yearly inspection. The plumbers are extremely personable and generously offer their knowledge in an approachable down to earth way.
5 stars for Damian from the Gentlemen Plumbers. Came out on a holiday to fix our plumbing emergency when others wouldn't.
We've been having issues the last few years with the sewer lines clogging with tree roots. Action Auger/Gentlemen's Plumbers are always there to clear the way. Fast and reliable, good clean service.
Replaced cartridge: sink faucet but unable to fix hot water dispenser (need to buy a new one, but too costly).,tightened toilet. Very friendly, polite young man with some helpful tips, answered all my plumbing questions.
We have never had anything but excellent service from the Edmonton branch and fittest on our list in any emergency. Thanks guys.
The experience was great - both service personnel were very helpful and courteous. Thanks.
Very good service. Reliable efficient and very friendly. The bill was exactly as discussed, no surprises.
We previously signed up for the preferred customer program through Gentlemen Plumbers so I received same day service. They were efficient, fixed my clogged drain problem and gave advice on how to prevent a re-occurrence. Also did a full home inspection to make sure no other problems hiding that I may not know about. I really appreciated the pro-active approach. Plus they left my home clean when they were done. I will definitely give them all my future business.
Quick response after contacting them through the website, flexible on schedule, and the plumber got the job done in a timely manner. A small mistake was made which he immediately both admitted to and corrected free of charge. Most plumbers would have known I was an idiot and used it to charge me more. Will def. use again.
Incredible customer service from the original phone call to the service in the house. Jesse went above and beyond to fix the issue in our house. Only found the price a little high in order to replace 2 shut-off valves... Other than that great company!
Awesome service. Daniel is so great. He's very good at what he does. He explains the problem so we understand and also explains the solution to the problem. Would definitely use their services again :))
The response of the company was very quick. Technicians examined the cracked toilet bowl and determined that it would need to be replaced. They found that the cost of the parts was covered except for transportation fees, which I paid. The repair was also done very quickly.
I have used the Gentlemen Plumbers several times over the years(I have an older home) and have never been disappointed. They are thorough, efficient and always explain what needs to be done, and discuss if that plan needs to change. I would, and do, recommend the Gentlemen Plumbers to anyone asking about plumbing companies.
Shayne was very friendly and helpful.
In conjunction with our annual inspection & purchase of Bio Smart, we also had our drain pipes under our kitchen sink replaced. Our technician, who was on time, did a great job in explaining recommendations & what the repair would entail along with the cost. The work was performed with high quality & excellent clean up. Very pleased with service. Also, when booking appointment, agent was excellent & very courteous. Very pleased overall from booking to the finished job! One day after the original repair, found a leak & had to request a return visit. This occurred & work completed under their warranty & to our complete satisfaction. Only criticism was the wait time for the return visit which was beyond the commitment from the Diamond Club program. There was probably a reason but when the commitment can't be met, a phone call would have been appreciated instead of me phoning to inquire the whereabouts of the tech, especially since I had cancelled other appointments to wait for this recall visit.
I was very happy with the work done on my washer today as I have in the past I'm now one of their diamond group with ease to know if something happens with the plumbing or furnace their here with a discount a smile and ready to work . A bunch of cheerful qualified great guys! Need a plumber be sure to call them. Even without the plan they were here today as they said within 2hrs called before they got here Very pleased!!!
I called the Gentleman Plumbers on Tuesday, Feb. 6th at about 5pm when I discovered that my hot water tank was leaking over my basement floor. They were here within the half hour and assured me they could look after it. By 8:30pm I had a new hot water tank and everything was cleaned up. Gentleman Plumbers continue to give me very good service. Myrna K.
Plumber was courteous and patient. Visit was prompt, work-space was respected and cleaned up afterwards. I appreciated everything being put up-front before anything was signed and approved.
On time, technician did exactly what we agreed on , also pointed out some other issues in the home. I really like the fact that there were no surprises when it came to the bill in the end. Overall great job would definitely use them again !
Ryan and Steve we're great 😁
In conjunction with our annual inspection & purchase of Bio Smart, we also had our drain pipes under our kitchen sink replaced. Our technician, who was on time, did a great job in explaining recommendations & what the repair would entail along with the cost. The work was performed with high quality & excellent clean up. Very pleased with service. Also, when booking appointment, agent was excellent & very courteous. Very pleased overall from booking to the finished job!
I had a very satisfying experience with my tech. Chris who did all the work which needed to be done all in one appointment. He took his time and made sure the job was completed properly and in a timely manner. Thank-you Gentleman Plumbers.
I have Gentlemen Plumbers twice and both times it has been excellent service. This time Mark was our technician and he was a really nice guy. He explained everything very well and carried out the necessary repair in good time. I would certainly recommend both GP and Mark.
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.