Ryan was polite, informative and told me about repairs before he did it. Total cost etc. I am very pleased.I will call this company again for sure and recommend them also.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 801–850 of 1,545 published reviews.
I had some very minor concerns and they sent me Damian... What a great guy.. Did the work, free visual inspection and talked to me about a couple of recommendations. Definitely recommend this company.
I had a water leak and a hot water tank issue. Both were addressed to my satisfaction. Thanks guys! I appreciated all the hard work / effort you put into the repairs.
The "Gentleman" part is certainly true — considerate and tidy. The ongoing relationship and regular inspections make a big difference. In emergencies, they have always responded promptly. We have had them taking care of your house for about 10 years and never considered asking anyone else.
I thought Jamie and Adam were very thorough in their review as they took time to explain what they were looking for and doing. I was happy in what they did during their visit.
We had Jesse come out to do our annual inspection which included sending a camera down our main line to inspect it (we're Diamond Club members - so the annual inspection alone is well worth the $9.95 per month cost). Jesse was on time, friendly, extremely professional, thorough, and took his time explaining the results of the inspection. He also replaced a toilet and did a fantastic job with the installation and clean up. He told us the cost of replacing the toilet upfront so there were no surprises. I wouldn't hesitate to recommend this company. We have only had excellent experiences with Gentlemen Plumbers!
As always, I was very satisfied with the efficient, pleasant gentlemen who attended to my request. Wayne and Jon were close to arriving when expected and "educated" me on the services offered by Action Auger and as well completed a house inspection.
Very prompt service - appreciated phone call to confirm exact time of arrival. Knowledgeable and efficient, polite and did a great job of clean up. Not cheap but worth it
Excellent and prompt service! Technician was very knowledgeable and communicated with me on the job he was doing!!
Everyone was friendly. They called to give notice of when they would arrive. They were on time. He was friendly. The job was done well.
Technicians Nick S. and Walter A. were two well-dressed gentlemen (I like their neckties!) when they came to the door. They explained in detail what they were going to do to resolve my problem and provided an estimated repair cost. They took the time to explain any questions I had for them and completed the work in a timely manner. They kept the work area clean. Both men were thorough and professional in their work. I would recommend them for any future issues.
The installation of required parts and assessment of plumbing needs were well explained and completed neatly and professionally. Very satisfied with quality of job!
Ryan's prompt response to our emergency and excellent workmanship absolutely saved us. Thank you to the team at Gentlemen Plumbers for helping us piece our kitchen back together.
Thanks Brian! Did great job for us. Clean, quick, possible and pleasantly professional.
Wayne came and had a positive attitude. He was quick and efficient finding the clog in our kitchen sink. He provided excellent information on how to prevent clogging and how to properly flush the sink when using the garburator. He cleaned any excess mess and he was honest and up front with all the prices. We were very satisfied with his service.
Excellent work done by Ryan Park and his partner Brian for helping later in the day (Brian ) for installing the new drain and pipe in sink in kitchen then later drain pipe and help with install with bathroom sink. Ryan Park excellent communication skills asking how and why things go together installs go customer satisfaction excellent and how new taps and valves work Ryan park gets a 10-10 highly recommended worker knows his stuff
Prompt service from a knowledgeable technician. He did a thorough inspection and cleaning and informed us about future problems with the furnace.
Excellent service - on time, friendly and competent. I would recommend Shayne to anyone who seeks service value.
Called Shayne out to our home for a leaking hot water tank. Once he determined that the tank had to be replaced he was able to replace it for us quickly. Great customer service!
We had excellent service from Gentlemen Plumbers and Steve was very friendly and very helpful. He gave us the price ahead of time and we agreed to it. He then proceed in doing the work in a very efficient way. Work area was nicely cleaned up after work was completed and a final test was completed to ensure installation was done correctly.
Very satisfied with Adam’s service. Will consider his recommendations in the future. Adam knew his job understanding pump operation and provided us with a better pump for our sump. Adam took the time to review his findings from the house plumbing inspection. Adam is competent and much better than his predecessor.
The Plumber was knowledgeable and did good work. Good customer service as well.
I bought a Nest thermostat and required a pro to install as the old one used 2 wires and Nest uses many more. Servicemen came and swapped out the thermostat.
I am very pleased with the work and the amount of time that was devoted to replacing my hot water system. It was a pleasure doing business with Nathan of the Red Deer office. Thanks for the effort, I am enjoying the hot water.
Very polite and competent technician. Appreciated his installation and the attention to detail. Good follow up and left work site very clean. I would recommend the technical expertise and this company to others. thank you.
Brian was kind, quick and gave me all of the options I had before asking me which one to settle on. Very polite and respectable while in my home.
Fantastic. Quick and informative.
I had problem with my hot water tank and I contacted Gentleman guys. One guy came late evening and checked around, suggested to get the new one as the current one was more than 16 years old and provided quote. The next afternoon, he got the new heater installed. Very pleased and satisfied with these guys: work, response and suggestions. You guys will be my first choice for anything in the future.
Steve was our Plumber, very professional, very courteous. took time to explain everything to myself. and then again to my wife when she came home
Had great service with these chaps. Very personable and thorough. Had emergency plumbing needing repair and immediately it was completed Thanks very much 👍
John did a great job! He was friendly, professional and tidy. I would use this company again. A+
Adam was extremely helpful and knowledge and sincere. We have always been satisfied with the work done by The Gentleman's Plumber. They have installed hot water tanks, sinks, etc over the years. Would highly recommend.
Awesome service and knew exactly what was being done.
I am a repeat customer of Gentleman Plumbers. I like that you don't have to spend a fortune to attract their business and they charge by the cost of the task instead of by the hour. They also sell a great product for getting drains clean without eroding the pipes.
Inspection of sewer to property edge revealed serious restriction to flow that needed to be rectified. Appreciated suggested preventative measure by technician who got the work done. Employees always friendly and polite.
I received excellent service. I tried two other plumbing services and unfortunately they had overbooked or something and never did make the appointment. The Gentlemen Plumbers were on time and very efficient. Totally cleaned up afterwards and what I really liked was Dustin was even wearing a tie!!
Nick arrived on time and did all the necessary work.
Adam was very polite, attentive to details, efficient and explained each step of the inspection. His repair of the leak we had was excellent, he assessed the situation efficiently, problem solved and he even cleaned up after the job was completed very well!! The recommendations made, as result of this Diamond club home inspection were valid and we were provided with solutions and options to consider at reasonable cost.
I found the work to be very professional and I am happy with the result. However, I was surprised by the price - I did think it was very expensive. I may be out of the loop when it comes to prices on this sort of thing, but I have a more knowledgeable friend who thought it was pretty pricey too. I can recommend this company for their work, but not their price. No one could give me a price before I booked, but I did get told the price before the work was started. Having said that, I am happy with the result.
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.