The Castillo Group x HomeBase Team logo

BUSINESS REVIEWS

The Castillo Group x HomeBase Team

15510 Vance Jackson Rd, San Antonio, TX, 78249, United States

Write a review

About The Castillo Group x HomeBase Team

The Castillo Group, a distinguished real estate team in San Antonio, has garnered high praise for their exceptional service in buying and selling homes. Clients rave about their professionalism, responsiveness, and ability to demystify the home-buying process, especially for first-timers. With a reputation for treating clients like family, their agents, including the commendable Elena Rodriguez, are lauded for their dedication to finding the perfect fit for each individual's needs. Whether navigating the complexities of a sale during challenging times or ensuring a seamless transaction, The Castillo Group at Keller Williams City View stands out for their commitment to exceeding expectations and fostering lasting relationships.


Customer reviews

Showing 51–100 of 296 published reviews.

Google

Amazing real estate team! Our realtor Tyler went above and beyond working with us to find the perfect place. We are so grateful for his patience and expertise. Tyler and his team are the best in the field!

Rebecca AlvarezSep 06, 2023
Google

Best real estate agency in SA. Mariana and her group guided us through the all process in a very professional way. Grazie mille!

Francesco InguaggiatoSep 04, 2023
Google

We received excellent service and would recommend The Castillo Group to everyone we know. Thanks David Blegen and team!

Patricia & Lorenzo DominguezSep 02, 2023
Google

We had awesome experience with y’all. From Madi to Daryl and everyone involved. Very professional, very helpful, and they went above and beyond for us. Would definitely recommend y’all to everyone.

Amado AvilaSep 02, 2023
Google

Highly recommended the Castillo Group, specifically Amanda Goodman. I’ve been working with her for a few years now, first personally and now professionally. She’s represented me in over 10 deals (both as a buyer and seller) and it’s been and easy, seamless process working her and her team at the Castillo group. With so many agents out there, she’s one of the best and I highly recommend her! Thanks for everything Amanda!!

Jag SanthaSep 01, 2023
Google

The Castillo Group did an amazing job! They paired me with an amazing Realitor named Madison. She did an awesome job in helping us find what we wanted. Highly recommend the Castillo Group and especially Madison.

Sarah MorenoAug 28, 2023
Google

We had to privilege of working with Mariana again and we are so grateful for her and her team. We presented them with our unique situation, and they all worked so hard to get our house sold quickly and ready to move forward on our next purchase. They lead with kindness and compassion and their selflessness showed through every meeting, phone call, and email. Daryl, our closing manager was so sweet and kept us updated and was always ready to answer the many questions we had. We are looking forward to reaching more of our future real estate goals with them guiding us. We absolutely love The Castillo Group! -The Perez Family

Georgina PerezAug 25, 2023
Google

Ryan patiently kept in touch with me for 2 years until I was finally ready to move back to San Antonio. Then he matched me with Shannon Nguyen. I have bought five houses over the years and she was by far the best realtor I've ever had. Enthusiasm, personality, knowledge of the market, always quick to respond. I think she always went extra steps to make sure that I knew completely where we were in the process of home buying. Everyone in her office has been so good about informing me about what steps are coming up. I don't think I could have bought from a better agent or a better real estate group. If you want to work with an agent that makes you feel very comfortable, not stressed and that you're truly valued as a client, I highly recommend that you talk to Shannon.

Bill McGinnisAug 11, 2023
Google

The Castillo group made the sale of my home a breeze. I was always in the loop and never felt that I didn't know what was happening next. Highly recommend to anyone especially those with a busy schedule as they worked around my crazy schedule.

Alejandra ChapaAug 09, 2023
Google

The Castillo Group made things easy and were helpful every step of the way!

Lacey CuellarAug 07, 2023
Google

An amazing group of people. We had a very complex situation and the team there truly did all they could do to make it a seamless process. Very thankful for all of them. Don’t think about it just call them !

Jackie OAug 05, 2023
Google

The Castillo Group made things easy and were helpful every step of the way!

Lacey CuellarAug 02, 2023
Google

Laura GonzalezJul 29, 2023
Google

David Blegan is the best! He simplified the process and helped us find our new home! We recommend and look forward to working with him again!

Maurya VillarrealJul 29, 2023
Google

John WhiteJul 29, 2023
Google

Thank you for the free movie. Great marketing.

Barbara FigginsJul 29, 2023
Google

The Castillo Group as a whole is consistently responsive to my questions and they answer them with patience and understanding. They take their time & are helpful even during a busy day work day- they make you a priority! I appreciate all of their help. Every person has been so helpful! It’s incredible how they care about you and want what is best for you! 💙🙏🏼

Larissa CoverJul 29, 2023
Google

Rodrianna pastranJul 29, 2023
Google

They are always doing community events and helping out locals. Love them 😍

Theresa mendozaJul 29, 2023
Google

Positive: Professionalism, Responsiveness We purchased our first home with The Castillo Group (Sept 2020) and I have to say that it was the best home buying experience I've ever had. Mariana was absolutely amazing. She made buying from out-of-state and during COVID a breeze. Since then, we've purchased three more homes with Mariana and can't wait to work with her again. I would recommend her and the team to everyone.

A AltizerJul 29, 2023
Google

This a great realty group that cares about their clients!! It was nice to meet the other realtors and the other clients. They go above and beyond!!

Amanda McEachirnJul 29, 2023
Google

Really appreciate the movie. It’s easy marketing.

Deepika SharmaJul 29, 2023
Google

We purchased our first home with The Castillo Group (Sept 2020) and I have to say that it was the best home buying experience I've ever had. Mariana was absolutely amazing. She made buying from out-of-state and during COVID a breeze. Since then, we've purchased three more homes with Mariana and can't wait to work with her again. I would recommend her and the team to everyone.

A AltizerJul 29, 2023
Google

This a great realty group that cares about their clients!! It was nice to meet the other realtors and the other clients. They go above and beyond!!

Amanda McEachirnJul 29, 2023
Google

I am so impress for the kindness, professionalism, knowledge and efficiency that my Realtor, Shannon Nguyen and Daryl Kasprzik, Closing Manager with The Castillo Group handle my buying experience! They found my dream Condo and I am forever great full for that! Thank you beautiful ladies for EVERYTHING, specially your patient! Thank you Castillo Group for my beautiful Gift Basket! Congratulations on your wonderful team…you are THE BEST!❤️. I am a very happy Costumer. Thank you, thank you, thank you🙏🙏🙏María Cristina Valle

Cristina ValleJul 26, 2023
Google

The Castillo group made a dream of home ownership come true! They were professional, knowledgeable, and they worked very quickly to get me to the finish line. Beto and Daryl are exceptional. They communicated with me constantly to let me know the progress. Walking into my new home is because of them. I am grateful. LD

Josie LeeJul 25, 2023
Google

We have been so blessed to have this group assisting us with the process of buying a new home! EVERY SINGLE PERSON in the group has been amazing!!!! I would recommend this group to everyone!

Gabriela CarranzaJul 25, 2023
Google

Appreciated the professional assistance and persistence, and getting things to work out right!

Ben ChappellJul 22, 2023
Google

Kassandra CruzJul 13, 2023
Google

The Castillo Group did an outstanding job and went out the way to answer our questions and concerns. Madison our Agent is extremely friendly, quick response, very informative and very focused on what we wanted. She went beyond expectations!! Joseph was our our Loan Officer is very knowledgeable, very informative, quick responses time, and down to earth. Daryl the Closing Manager did an amazing job and made sure we had a smooth processing and had everything in order. Everyone kept everyone in the loop which is amazing communication. This group made a loyal customer for my family and I. Thank you all for everything you all did for this family. Thank you everyone, even the people working behind the scenes for this smooth process.

Jeffrey EscobarJul 11, 2023
Google

I truly enjoyed my home buying process with Melissa. She made things happen! Everyone was attentive, quick to respond and very knowledgeable.

Michelle GilmoreJul 06, 2023
Google

Selling our home with the Castillo Group was amazing. Their team took great care of us through the whole process. What I loved the best was the quick and thorough communication we received from the listing process, showings, being under contract, and all the way through closing and even after we sold, they are still available. I would highly recommend buying or selling your home using the Castillo Group.

Stephen CrispJul 05, 2023
Google

We reached out to the Castillo Group after we had a bad experience with a different realtor from a different group. We were welcomed immediately. They took care of us the night I called. They were honest, sincere, hardworking, and continued till we closed. They are honestly a rare group to find that has your best interest at heart. They don’t treat you as a potential profit. They treat you as if you were family. They went above and beyond for my wife and I. We were able to find a home and close with 5 weeks!! That’s with using the VA loan too! A huge shout out to Shanon and Daryl! Y’all were amazing! I apologize if I missed any other names. I highly recommend this group! You won’t be disappointed! I promise!

Anthony AvolioJun 28, 2023
Google

Juan Lopez was very helpful! Helped get my rental application pushed through and finalized within 3 days of my tour of the property, on the weekend at that.

Bradley GriffinJun 13, 2023
Google

Amanda since day 1 , has been Amazing, honest, and guided us through our smooth and worry free process, I dreaded that the process would be long and just stressed but Amanda made this smooth and fast and we closed within 30 days of our offer as promised!! Amanda is on your side 110% I wouldn't want anyone else !!!

Orlando CalderonJun 11, 2023
Google

Michael NavaJun 07, 2023
Google

What can I say about The Castillo Group If you want more stress in your life when buying or selling a home try doing it yourself but if you want a stress free buying or selling process then call on the Castillo group. I have bought and sold a home with them within a years time and I tell you the process has been fast easy stress-free they help you every step of the way they take care of everything and there’s very little I have to do. Of course you know you have to gather what paperwork is needed for the process and that’s easy. Before you know it whether you’re buying or selling a home next thing you’re closing. I will be working again with the Castillo group to buy my next home. A GREAT TEAM!!! to have on your side. Thanks Castillo Group.

Dan acostaJun 07, 2023
Google

Amanda and Daryl did a fantastic job. We needed to close in two weeks and they made it happen. Great support and kept us informed every step of the way.

David CrockettJun 06, 2023
Google

I’m in from San Diego looking to relocate to San Antonio. I don’t know anything about the city. Mathew Rodríguez from the Castillo group took me to multiple rental locations over 2 days with short notice from me. He explained the local real estate environment for rental and purchase as well as sharing his own experience for a home he just bought. Service was top notch. When I buy I will use his services. 100% satisfied and I recommend highly !!

Bob DobsonJun 05, 2023
Google

Thank you Castillo Group, not only Matthew Rodriguez but everyone there that helped this deam come true. You all are very professional and dedicated to help us. Thank you again.

Eduardo MedinaJun 02, 2023
Google

Madi is amazing. She’s very informed, detailed, and accommodating to our needs and questions. She went with us step by step, and make sure we are involved in the decisions and process of owning a home. She would make sure to voice our concerns to make sure we get the best out of our side of the bargain. She makes sure that we get the best home for our little family, and we can’t wait to live there. Couldn’t be more grateful to have her as our agent, now a friend. The Castillo Group were amazing, they were precise, detailed, and very helpful. Everything was right on time, communication was easy, smooth, and fast. We are happy to have them with us in our home buying process. Thank you once again.

Alexis DumagatJun 02, 2023
Google

This entire team was fantastic!! Noah made sure that we found the house that felt like “home” to us and he also made himself very available to all our needs. We went through his preferred lender and it made the whole process so smooth and seamless. We couldn’t have asked for a better homebuying experience!

Cassandra PorterJun 01, 2023
Google

The Castillo group made everything possible for me to get into my first loan. Realtor Mel answered every question I had and was there when I needed her. She made it possible for me and my family to have our house

Stephanie CazarinMay 30, 2023
Google

I was very pleased with my experience with the group. Mariana priced my mom's home at a good price and sold it in 6 days. Mariana's negotiating skills closed the deal. Jutawn was my liaison for the group and did an outstanding job, always answering her phone with my many many questions. She even came to the house to help me fill out paperwork. Also, Mariana arranged the closing so it was convenient for my mom. I would definitely recommend them and use them again.

Becky HaileMay 26, 2023
Google

Great overall experience from listing to closing! All around professionals who listened to our needs & made sure we got what was important to us from the home sale experience.

Vincent DeFaboMay 25, 2023
Google

Melissa Velez made the home buying process so easy. As first time home buyers we were excited but nervous to begin simply knowing that the process isn’t always easy. Mel was absolutely amazing!!! She was always available for any questions and or concerns. She worked her schedule around ours and immediately helped us to identify homes that she knew we would love. Upon closing Mel ensured that we understood all documents we received and jumped on the phone to review if we had additional questions. I cannot recommend Mel and the Castillo group enough. Everyone we were in contact with was extremely helpful, friendly, and efficient. If contemplating starting the home buying process I highly recommend the Castillo Group, more specifically Mel!! But, with the team all being so wonderful I’m sure anyone with the group is just as amazing :)

Laura RodriguezMay 10, 2023
Google

b rodriquezMay 10, 2023
Google

Ephraim LagdamenMay 04, 2023
Google

David TuckerMay 01, 2023
Google

Great company. Everyone involved did a superb job. Very professional but very personal on every step. I highly recomend the Castillo group with no hesitation.

javier marreroApr 29, 2023

Frequently asked questions

How does The Castillo Group support clients during the home buying process?

The Castillo Group provides knowledgeable guidance, frequent communication, and coordinates with various professionals to help clients understand and navigate the home buying process smoothly.

Can The Castillo Group assist with both buying and selling properties?

Yes, The Castillo Group offers services for both buying and selling homes, supporting clients through each step and maintaining communication until closing and beyond.

How does The Castillo Group handle communication and updates?

The team maintains regular, clear, and timely communication through calls, texts, and calendar invitations to keep clients informed about progress and upcoming steps throughout the transaction.