BUSINESS REVIEWS
15510 Vance Jackson Rd, San Antonio, TX, 78249, United States
Write a reviewThe Castillo Group, a distinguished real estate team in San Antonio, has garnered high praise for their exceptional service in buying and selling homes. Clients rave about their professionalism, responsiveness, and ability to demystify the home-buying process, especially for first-timers. With a reputation for treating clients like family, their agents, including the commendable Elena Rodriguez, are lauded for their dedication to finding the perfect fit for each individual's needs. Whether navigating the complexities of a sale during challenging times or ensuring a seamless transaction, The Castillo Group at Keller Williams City View stands out for their commitment to exceeding expectations and fostering lasting relationships.
Showing 1–50 of 296 published reviews.
GoogleI cannot express how grateful I am we found Mariana and the whole Castillo group. Buying a house can be stressful and confusing, but this incredible team made the entire process smooth and easy to understand. Mariana and her team are so knowledgeable, thoughtful, and well connected- their support really made a big difference finding the best home for us.
GoogleThey did a great job. Will recommend them to anyone :)
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GoogleThis is our second property purchased with the guidance and support from the Castillo Group. Our first purchase was achieved with determination for ensuring our greatest satisfaction. Noah and his team devoted their time after hours and weekends to make sure things were on track. After experiencing the level of service they provided, it was an easy decision of who we would call to assist us with our next property. One phone call to Noah and our process was underway. This group put forth tremendous effort to find us a property and develop a plan for how we could obtain it. Coordination was a key factor, and the MyHB Team knocked it out of the park. If you want concise information, honesty, professional communication, and a down to Earth approach for obtaining property, I emplore you to reach out to the Castillo Group. Noah and team will be there to guide you. When we are ready to acquire another property, next year, Noah will be first call made. Thanks so much for all your work to make this happen. We look forward to working with your team again.
GoogleOne of the most caring, enjoyable and easiest experiences buying a new home.
GoogleWe were able to find the perfect house for us, after a complicated search. This was in no small part due to the hard, dedicated work of the Castillo Group! They were a hard working team from start to finish, and helped us through every curveball along the way. I wholeheartedly recommend the team, and the great service they provide. We had a few hiccups with our lender, but everyone persevered through it. When we encountered that issue, we felt overwhelmed and needed a little better communication, which is my only constructive criticism, but overall, it worked out great for us in the end. We love our new house!
GoogleThe whole team was great, but especially our realtor. Loved Melissa, so friendly and didn’t give up on us when we couldn’t find the right house right away.
GoogleOur agent, Noah was the best! We had such a smooth transaction and are so happy with our new home. The Castillo Group made the move from out of state so easy!
GoogleThe Castillo Group always delivers. They helped selling my previous home & now had the opportunity of working with them to purchase a new home. I highly recommend them.
GoogleNoah and Daryl are the most driven team of real estate professionals we have dealt with on any of our home purchases. We ran into several frustrating snags along the way. While sorting through the concerns, my wife and I were extremely worried about what would or could happen next. Throughout the process, the Castillo group was in frequent and regular communication to help resolve issues. They did a superb job of keeping us informed. When we had questions, we asked and got answers. This group provides a time line of how the process will nive forward. The calendar invitations were helpful for those of busy with busy lives. On multiple occasions, we just asked for some advice. Without hesitatation, Noah was always there to provide a great customer experience. If he was engaged, then Daryl was there to assist. The company is integrated with vetted and successful business owners who offer/provide services for evert facet of your home. If the Castillo Group begin selling cars, I would buy my next car from them. Luckily for us they perform real estate services well above the rest, so we will stick to buying homes. We are very lucky to have had this crew of consummate professionals with us on this journey. Above and beyond and beyond reproach will come to mind for anyone who works with this team.
GoogleThe Castillo group is amazing! Helped my wife and I buy our first home! Took so much stress of my families back knowing we were being taken care of!
GoogleThere’s not one single word that describes Melissa’s amazing work and efforts as a realtor. She made every part of our first home-buying experience manageable and smooth with her knowledge & maintained her greatest intentions with every decision made. We truly could not have had someone better.
GoogleWow!!! This group of wonderful people came together and not only helped but made the transaction smooth. We closed in 3 weeks!!! They kept us posted on everything from documents that were needed and simple updates! Thank God we found this group of people! Our realtor is Matthew and he is on top of his game!!
GoogleWe are so thankful for the wonderful experience we received from working with the Castillo Group. Our realtor Matthew R. was super amazing. He was there with us throughout our journey making himself always available. We could not have done it without him.
GoogleAmanda since day 1 , has been Amazing, honest, and guided us through our smooth and worry free process, I dreaded that the process would be long and just stressed but Amanda made this smooth and fast and we closed within 30 days of our offer as promised!! Amanda is on your side 110% I wouldn't want anyone else !!!
GooglePriscilla is outstanding! She’s dedicated to providing her clients the most informed guidance throughout the home buying process.
GooglePriscilla is outstanding! She’s dedicated to providing her clients the most informed guidance throughout the home buying process.
GoogleBilly was fantastic and helped us find a beautiful home. He was extremely patient and worked with us to find just what we were looking for!
GoogleA wonderful experience with you all.!!
GoogleAmazing workplace and fun feel and nice workers
GoogleZach, Mariana & the entire Castillo group are not merely awesome realtors that get the job done, they also make you feel like family! We've been them for 8 years and never going with anyone else!
GoogleVery friendly staff awesome business
GoogleAmanda was the best in helping my wife land her first home near downtown San Antonio!
GoogleGreat company. We purchased a house from their client and the Castillo Group went above and beyond for us as there were some questions that arose after closing and they were very proactive with getting everything resolved for us, the buyer.
GoogleBest decision we have made was to have the Castillo Group help us purchase and sell our home! They truly take care of their clients.
GoogleI highly recommend the Castillo Group! They make the process of buying a home stress-free! Juan Carlos and the team are incredibly helpful and delivered a five star experience.
GoogleThey treat us like family. Thank you
GoogleThe Castillo group has always treated us like family. I am very appreciative of all the support they provide. Rick is amazing and really helped us understand everything that was happening when buying our first home.
GoogleSuper knowledgeable team. Everyone worked promptly to insure we closed in advance of our projected date. It was amazing how wonderful everything turned out. We couldn’t believe how smooth the process went. Would clearly recommend using the Castillo Group.
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GoogleWe are very happy with the service we received from our agent Madison Nouhan and The Castillo Group. From beginning to our closing day, Maddy was available and assisted us every step of the process. Professional and excellent, thank you Madison and The Castillo Group!
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GoogleAndi was extremely knowledgeable, professional, genuine, kind, and overall a fantastic realtor. She advocated for us when any issues came up and ensured we were comfortable with every step during the home buying process. Both Andi and Daryl also helped ensure that all the paperwork was in order which helped ease our mind. I’ve heard a lot of negative things when it comes to purchasing a home but Andi made it a smooth, quick, and painless process. I’m in no rush to purchase another house but if I do I will definitely be reaching back out and recommending to anyone who asks.
GoogleVery professional and helpful.
GoogleSuch an amazing experience with The Castillo Group! My husband and I were super nervous about buying our first house for our family ,but it took no time to realize we made the right choice. Our realtor, Shannon, had lined up communities our first visit and we we fell in love with a home on that initial walk. Three Months later we were closing on the exact house we loved! They are incredible at answering questions ALL DAY AND NIGHT, at making the process feel so much easier and taking the initiative to get you deals you never thought of. Already recommending them to my coworkers who want to settle in on a new home!
GoogleI loved everything shaun Zimmermann did for me!!
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GoogleHad the most awesome experience with the Castillo Group. My realtor was so patient, answered all my questions, no matter the time or day, and didn't waste my time showing me things I told him I wasn't interested in. The rest of his team handled everything seamlessly, and took on chores and calls I would have had to do. They truly made the process so much easier. Thank you Beto and team!
GoogleThe Castillo Group was wonderful. They assisted my mother through every step of selling her home. Daryl was the best!!
GoogleThe Castillo Group has gone above and beyond my expectations. I did my due diligence and interviewed others before going with them but hands down, I have NO DOUBTS that I made the right decision. Their entire team from Realtor to Inspector list, Title Company, the Lender, etc, all of it from beginning to end; I couldn't have made a better choice. Even after closing, they have continued to provide additional information for services alarm systems referrals, great wine vendors! 😉 I kid, but call them, interview them, do your due diligence. There are plenty of agencies to choose from BUT if I had to do it all over again I'd still choose The Castillo Group. I will refer them to friends, family, and anyone in need of an agent. Thank you Castillo Group for all you did and continue to do.
GoogleI feel so grateful to have had such a strong team carry me through the whole process in such a short amount of time. I told them my deadline and my likes and dislikes and they worked hard to get me into my dream home. Thank you!
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GoogleI feel so grateful to have had such a strong team carry me through the whole process in such a short amount of time. I told them my deadline and my likes and dislikes and they worked hard to get me into my dream home. Thank you!
GoogleWe worked with Leann and Daryl to offer and purchase our new home in Humble. They both were professional, attentive and resourceful when we had questions. Daryl helped connect us to insurance professionals and other homeowner info. We will recommend them as we meet new people in our new home state, Texas.
GoogleWhen it came down to crunch time/closing. Easy smooth process.
GoogleGreat team! Friendly, anticipated our needs and questions at every corner.
GoogleHad a great experience working with The Castillo Group! They helped get us what we wanted during our home buying process, and I will certainly use them again in the future.
GoogleAs a first time homebuyer I had no idea where to start or what were the right questions to ask if there were any…Pretty much clueless on how the process goes. My brother recommended Amanda Goodman with the Castillo group. He could not have made a better recommendation. Amanda was extremely patient and professional throughout the process. There were never any “dumb” questions and was a call or text away from answering any that had popped up while away. Buying a home can be intimidating but Amanda made me confident in my decisions. She was very transparent with her answers but did not feel like i was just a client but a friend in need of a lot of information lol. From the first question all the way to signing the deed to the home, the process went by very fast and smooth. I cannot stress this enough if you are in the market for a home or looking to sell your current home, Amanda Goodman is your person! Thank you Castillo group and thank you Amanda!
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The Castillo Group provides knowledgeable guidance, frequent communication, and coordinates with various professionals to help clients understand and navigate the home buying process smoothly.
Yes, The Castillo Group offers services for both buying and selling homes, supporting clients through each step and maintaining communication until closing and beyond.
The team maintains regular, clear, and timely communication through calls, texts, and calendar invitations to keep clients informed about progress and upcoming steps throughout the transaction.