Positive: Professionalism, Punctuality, Quality, Responsiveness
BUSINESS REVIEWS
American Air Heating & Cooling
2929 E Isaacs Ave, Walla Walla, WA, 99362, United States
Write a reviewAbout American Air Heating & Cooling
American Air Heating & Cooling, located in Walla Walla, is renowned for its exceptional HVAC services. Praised for their professionalism, punctuality, and quality workmanship, they have earned a stellar reputation among residents. Whether it's a minor repair or a complete system overhaul, their friendly technicians are known for their efficiency and responsiveness. Customers appreciate the value they receive, often noting significant savings on their electric bills following installations. With a commitment to excellence and a knack for prompt, cost-effective solutions, American Air Heating & Cooling is the go-to choice for anyone looking to ensure their comfort at home, all year round.
Customer reviews
Showing 351–400 of 422 published reviews.
Positive: Professionalism, Punctuality, Quality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness Our AC went out yesterday evening. We called around 6pm and got a live person on the phone. Then a follow up call first thing the next morning to set up a service call. The repairman was at our house within a couple hours, identified the problem, and fixed it in about 30 minutes. With nothing but triple digit days on the forecast, I’m very grateful for such prompt service!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The American Air crew showed up on time and in less than 8 hours removed our old system and had the new heat pump system installed and working beautifully. Thank You
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
After my clients raved about the quality of work from American Air I was so excited to be able to give them a try. From the very beginning they worked closely with us to hammer out the costs, how we would pay, and the rebates we would receive. Installation was smooth, efficient, and didn’t disrupt our daily life. The crew that came and did the work were friendly, polite, and tidied up after themselves. We are loving our ductless heat pumps and I would continue to recommend American Air to anyone needing hvac, heating, and cooling work done at their home.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Friendly ,competent And did not leave mess came to residence when they said the would be there, installed heating and air system in one day 👍❤️ Very pleased
He was polite, answered all my questions, thorough, and explained everything so I could understand.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value American Air is top notch! Install was excellent and with great attention to detail. I would not go anywhere else!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Quality, Responsiveness On time, efficient and clearly laid out exactly what needed to be done. Courteous and friendly, yet professional
Excellent service. Quick and friendly. A honest business that stands behind the work they provide.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great company, employees worked hard to get the job done.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great company, employees worked hard to get the job done.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value American Air Walla Walla is the best. Dan, Pete, Seth, Jose, and the rest of a really great crew made new furnace/AC install in a 100 year old WW home a smooth, no stress experience. Great local business, highly recommended.
Positive: Professionalism, Punctuality, Quality, Responsiveness Professional and efficient. I was very impressed they were on time and ready to go at 8:15 like promised.
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Outstanding service! So glad I chose American Air last Fall, when I signed up for their Preventative Protection Plan. Dan and his team are so professional, courteous and thorough. I trust them to take care of my new air conditioning and heating units (which they just installed in ONE day, including a new Smart Control thermostat), as well as my older gas fireplace. Highly recommend!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The folks were courteous, knowledgeable and prompt in installing ductwork in our addition. However, their price was quite a bit higher than local competitors.
Daniel was a professional and very helpful plus his staff is very helpful and friendly awesome service great experience on all levels 10 out 10 stars
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value American Heating sent two very competent and detail oriented installers to put in an overhead gas radiant heater in our patio. I'm really pleased with the experience and excited to use our new outdoor heater. Big thumbs up~!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism Chase and Hayden were able to come right out to my house, quickly diagnosed the problem and reprogrammed my thermostat to run efficiently. I will definitely recommend American Air
Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value American Air is by far the best HVAC company in the county. I’ve tried DeGrassi and Total Comfort Solutions in the past and I’m sticking with American Air. They answer the phone promptly, they’re appointments are mostly same day (I’ve had to push out the appts a couple of times because I’m not ready) I appreciate the heads-up texts they send to let you know when their technicians will arrive. And they arrive on time ready to work. I love that they wear thick disposal booties when they entire the house, even when my floors are dirtier than their shoes. The techs are courteous, knowledgeable and work very quickly. I trust them and am completely confident that they treat me and all of the customers fairly and honestly. There are plenty of problems in the world but my HVAC is no longer one of them thx to Dan & American Air.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Always on time
Positive: Professionalism, Quality, Responsiveness Very easy to work with and great knowledge and attention to detail. Will be using their services for all future work.
Great company very informative and timely.
Dan and his team are fantastic! Very responsive and professional! Local company with local values that make you feel good about doing business with them.
They are very professional. 10/10.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value. Attention to detail, customer service, fair prices and great people make American Air the go to HVAC contractor in Walla Walla. They installed a complete heating and AC system, and a gas fireplace in our home which was undergoing a top to bottom remodel. Pete led the team that did the installation. He and everyone at American Air, from Dan Riener on down was incredibly professional and highly skilled. The result was a great system, well designed, and a positive experience for us. I can highly recommend them!
Timely service and when they found a better way to fix the blower unit, they adjusted their cost estimate ...downward! Great outfit.
Woke up with no heat on a Saturday morning at 6:30 am so I called the after hours number. The owner answered and he was at the house within an hour, made the repair and we had heat again! Always appreciate seeing an owner who steps in and does service calls when his techs are swamped!!
Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness Very helpful and profession service person. They were on time and finished earlier than I expected and left things very clean.
Frequently asked questions
How quickly can American Air Heating & Cooling respond to service requests?
American Air Heating & Cooling often provides same-day or next-day service, with technicians arriving promptly to address heating and cooling issues.
What types of HVAC services does American Air Heating & Cooling offer?
They offer installation, repair, maintenance, and troubleshooting for heating, air conditioning, gas fireplaces, and water heaters.
How does American Air Heating & Cooling ensure professionalism during service visits?
Technicians are described as knowledgeable, courteous, punctual, and respectful, often explaining issues clearly and maintaining cleanliness during work.