Service: Heating maintenance Positive: Professionalism, Punctuality, Responsiveness
BUSINESS REVIEWS
American Air Heating & Cooling
2929 E Isaacs Ave, Walla Walla, WA, 99362, United States
Write a reviewAbout American Air Heating & Cooling
American Air Heating & Cooling, located in Walla Walla, is renowned for its exceptional HVAC services. Praised for their professionalism, punctuality, and quality workmanship, they have earned a stellar reputation among residents. Whether it's a minor repair or a complete system overhaul, their friendly technicians are known for their efficiency and responsiveness. Customers appreciate the value they receive, often noting significant savings on their electric bills following installations. With a commitment to excellence and a knack for prompt, cost-effective solutions, American Air Heating & Cooling is the go-to choice for anyone looking to ensure their comfort at home, all year round.
Customer reviews
Showing 301–350 of 422 published reviews.
American Air provided me with exceptional service! From the office staff to the owner and crew, everyone was so kind and professional. They helped me after hours when my A/C was not working in the 90 degree weather we had. They also helped me in financing and choosing my new HVAC system. Whether you need HVAC repairs or a new system, I highly recommend American Air! Thankyou Dan, Marci, Natalie, Chantz, Hayden, and Tim!! You all ROCK!!👍🏻👍🏻
Service: Thermostat installation Positive: Responsiveness
Positive: Professionalism, Punctuality, Responsiveness
Dan was great to work with during our home construction. He is knowledgeable and willing to give answers to our many questions. Services: Heating maintenance, Duct and vent installation, AC installation, AC maintenance, Thermostat installation, Heating system installation, HVAC maintenance
Service: Heating maintenance Positive: Professionalism, Responsiveness
Positive: Professionalism, Punctuality, Quality, Value Excellent service. Quick and friendly. A honest business that stands behind the work they provide. Services: Thermostat installation, HVAC maintenance, Heating system installation
Positive: Professionalism They contacted me when on the way to my home. They were on time and answered all my questions that I had. Seemed knowledgeable about my ductless min split system. Service: Ductless heating and AC services
Services: Heating maintenance, HVAC maintenance, HVAC repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: HVAC repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: AC maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality Set up fireplace unit.
Service: Thermostat repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness The American Air Team has impeccable customer service! They are responsive, quick & timely & always seem to work with a positive attitude too! Plus they fix whatever problems our HVAC system presents. They are our HVAC super heroes always saving the day!!! Service: HVAC maintenance
Service: AC repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I called and spoke with Dan, and explained what was going on. He had a service tech at my house in under two hours. The service tech quickly identified the problem, quoted a reasonable price and made the repair. Every person I spoke with was courteous and professional, and the work was prompt and reasonably priced. Great value! Service: Heating system repair
Positive: Quality Very happy Service: Thermostat repair
Service: AC maintenance Positive: Professionalism, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Much, much faster service than I expected or have ever received. I have animals and parrots; we were all miserable. The repair was fast and soon we had air conditioning. Will recommend this company to others. Thank you, thank you. Services: AC repair, AC maintenance, HVAC repair
Service: HVAC maintenance
Services: Thermostat installation, Heating system installation, AC installation Positive: Quality, Responsiveness
Service: AC maintenance
Positive: Professionalism, Responsiveness I called American Air after my AC quit working suddenly. They were very responsive, got me on the schedule the same day, came out and quickly diagnosed and repaired my system. I will definitely use them again when needed. Service: AC maintenance
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Services: Thermostat repair, AC repair Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Responsiveness Technician was great! Very professional and solved our problem quickly! Service: Thermostat repair
Service: AC repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: AC repair Positive: Professionalism, Punctuality, Responsiveness
Service: HVAC repair Positive: Responsiveness
Service: HVAC repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Have used them in the past and will use them again. Honest and professional. Service: AC repair
Positive: Punctuality, Quality, Value Drew Taber and his crew are rockstars. It took under a week from the time I first contacted them to have my new AC unit up and running. Installation took less than half a day. They're efficient, discreet, and very professional. Drew was always available to answer any of my questions, listened to my needs, and walked me through my options carefully and patiently. I would recommend them without hesitation or reserve. Service: AC maintenance
Services: Heating system installation, AC installation, AC maintenance, Heating system repair, Heating maintenance, HVAC maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness Prompt, professional, and thorough. Although slightly higher in price than a couple of other quotes I received, I was exceptionally impressed with the quality of all my interactions -- Tim's explanation of the proposed work and quote was much more detail-oriented than any other provider I met with. The work was completed quickly and professionally. Very pleased!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Much, much faster service than I expected or have ever received. I have animals and parrots; we were all miserable. The repair was fast and soon we had air conditioning. Will recommend this company to others. Thank you, thank you.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We had moved in during a heat wave and the ac malfunctioned. The company was so helpful and amazing! I called after hours and they immediately helped me trouble shoot to eliminate any easy fix issues. When every other place was booked out a week they were here within 72 hours and had our unit working within no time. Fast, Friendly, professional Service Indeed! Thank you!!! As my granddaughter said, “they are heroes!”
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value AC failed during recent heat wave. Despite being seriously backlogged with service calls due to the heat, Dan got me up and running the same day.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value They were able to fit me in the next day after calling. Everyone else in town was over a week out. I learned why…they’re extremely fast and knowledgeable. I’m very happy with the service. I hope to never need repair service again, but if I do I’m going with American Heating and Cooling.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Responsiveness
Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value During the heat wave our AC went out. They were able to come out the same day we called, we’re prompt, knowledgeable and friendly. Diagnosed the problem and had the part on the truck and I was able to pay with my card right then. Excellent service. Highly recommend!
Frequently asked questions
How quickly can American Air Heating & Cooling respond to service requests?
American Air Heating & Cooling often provides same-day or next-day service, with technicians arriving promptly to address heating and cooling issues.
What types of HVAC services does American Air Heating & Cooling offer?
They offer installation, repair, maintenance, and troubleshooting for heating, air conditioning, gas fireplaces, and water heaters.
How does American Air Heating & Cooling ensure professionalism during service visits?
Technicians are described as knowledgeable, courteous, punctual, and respectful, often explaining issues clearly and maintaining cleanliness during work.