GoogleThe two young men who came out were actually early. Very nice, very professional!! Identified the problem and told me what needed to be done and took care of it! I have nothing but good things to say about this company!!
BUSINESS REVIEWS
American Air Heating & Cooling
2929 E Isaacs Ave, Walla Walla, WA, 99362, United States
Write a reviewAbout American Air Heating & Cooling
American Air Heating & Cooling, located in Walla Walla, is renowned for its exceptional HVAC services. Praised for their professionalism, punctuality, and quality workmanship, they have earned a stellar reputation among residents. Whether it's a minor repair or a complete system overhaul, their friendly technicians are known for their efficiency and responsiveness. Customers appreciate the value they receive, often noting significant savings on their electric bills following installations. With a commitment to excellence and a knack for prompt, cost-effective solutions, American Air Heating & Cooling is the go-to choice for anyone looking to ensure their comfort at home, all year round.
Customer reviews
Showing 251–300 of 431 published reviews.
GoogleGoogleMuch, much faster service than I expected or have ever received. I have animals and parrots; we were all miserable. The repair was fast and soon we had air conditioning. Will recommend this company to others. Thank you, thank you.
GoogleHad new mini split installed. The whole experience was positive. The installers were awesome guys.
GoogleHayden arrived on-time (same day as we called to schedule a servicing), was very professional. He found and fixed the issue.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value When our air conditioning stopped working on a Tuesday night, they sent a repair technician at 8 AM the next morning. The AC unit’s issue was diagnosed immediately and fixed within half an hour. And on what would be a 100 degree day! Very impressed all around and will definitely call them again for any HVAC needs. Service: Repair HVAC
GoogleService: Ductless heating & A/C services Positive: Professionalism, Punctuality, Quality, Responsiveness
GoogleService: A/C system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleServices: A/C system maintenance, HVAC system maintenance Positive: Professionalism, Punctuality, Quality
GooglePositive: Punctuality, Quality, Responsiveness, Value This is a 5 star company. A year ago we knew our furnace was failing. American Air gave us 4 options, with a good price on each option. They arrive when they say they will. They call ahead before their people arrive to let us know they are on their way. They came back after the job to make sure we were satisfied. They came back once more when I had another question, to make sure I understood everything. Services: Heating system maintenance, Heating system repair, A/C system repair
GoogleService: HVAC system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Heating system repair Positive: Professionalism
Google
GoogleService: HVAC system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness
GooglePositive: Professionalism, Quality, Responsiveness Tim was very good at communication. Always letting me know what the progress was on my unit. Very professional and nice people to work with. Thank you for making this a great interaction. Highly recommend. Service: Ductless heating & A/C services
GoogleServices: AC maintenance, Install thermostat Positive: Responsiveness
GoogleService: Repair HVAC
GoogleService: Install AC Positive: Professionalism, Punctuality, Quality, Responsiveness
GoogleThe two technicians were knowledgeable, professional, efficient, prompt, and polite. They installed our new water heater and got our hot water going. We were very pleased with their work. Thank you.
GoogleHayden was very professional and was very knowledgeable on the type of service we needed.
GooglePositive: Professionalism, Quality, Responsiveness We had a new gas fireplace installed in our home that needed new parts to work (the existing parts that came with the unit were defective). Dan and his team, specifically Chance, we’re patient, thorough and very proactive in giving us what we wanted. The fireplace was fixed and we’ve been enjoying it on cool evenings. I would recommend them highly for any/all your heating, HVAC or fireplace needs.
GoogleServices: HVAC maintenance, AC maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleServices: Install thermostat, Repair HVAC
GoogleService: Repair heating system
GoogleService: Heating maintenance Positive: Professionalism, Punctuality, Value
GoogleServices: Install thermostat, Install AC, Install heating system Positive: Professionalism, Punctuality, Quality, Responsiveness
GoogleServices: Install heating system, Ductless heating and AC services Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Discovered problem quickly and made repair efficiently and quickly Service: Heating maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Perfect transaction. Service: Heating maintenance
GoogleTim was down to earth and professional and seemed very knowledgeable when he did his assessment. It helped me develop trust and make a quicker decision on what would work best for a heating and cooling system
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GoogleThey were prompt, nice, and got the job done quickly. So thankful they were able to come out at a minutes notice and get it fixed. Would use them again in a heartbeat!!
GoogleServices: Heating system repair, Heating maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleFriendly, timely, professional service. Wholeheartedly recommend.
GoogleService technician lite our gas fireplace and explained exactly what he did. Gave me tips on how I could lite it next year.
GoogleWe built a new home, the builder used them for the duct work and heating and air. We installed a wine cooler in our wine room that they also did. Upon move in we had them connect our gas grill to the had line. When we had questions they promptly answered, and offered maintenance options. They arrived in time and made every effort to schedule us when it was convenient for us.
GoogleThe American Heating & Cooling representative was polite, professional, and very efficient in isolating the cause of the failure and repairing it quickly. Even though he got held up at his previous job, he still took the time to make it out to us the same day. Although he did not bring a mask, he was more than happy to wear one when we provided one to him. Would recommend.
GoogleServices: Install AC, Install thermostat, Install heating system, Heating maintenance, Install ducts & vents, AC maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Repair heating system Positive: Professionalism, Punctuality, Quality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Fabulous people to work with, I would highly recommend them. 5 star Service: Install ducts & vents
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value They were awesome to deal with…and were below the quoted amount!!!Thank you so much! Service: Install ducts & vents
GoogleVery courteous and pleasant and the tech explained what the problem was and we discussed how to fix it. I had a tech here within two hours of my initial call. Great service! Thank you!!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Dan and the team at American Air did an excellent job with the new heating system in our shop. Dan listened to my needs and provided great advice on the different alternatives. They were responsive and communicated well through the planning stages. His installation team was professional and did excellent workmanship. I would highly recommend American Air. Service: Heating system installation
GoogleServices: AC installation, Heating system installation Positive: Professionalism, Punctuality
GoogleServices: AC maintenance, AC repair, HVAC maintenance Positive: Professionalism, Quality
GoogleService: Duct and vent repair Positive: Professionalism, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great!!!
GoogleService: Heating maintenance
GoogleService: Heating maintenance Positive: Professionalism, Punctuality
Frequently asked questions
How quickly can American Air Heating & Cooling respond to service requests?
American Air Heating & Cooling often provides same-day or next-day service, with technicians arriving promptly to address heating and cooling issues.
What types of HVAC services does American Air Heating & Cooling offer?
They offer installation, repair, maintenance, and troubleshooting for heating, air conditioning, gas fireplaces, and water heaters.
How does American Air Heating & Cooling ensure professionalism during service visits?
Technicians are described as knowledgeable, courteous, punctual, and respectful, often explaining issues clearly and maintaining cleanliness during work.