Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The two technicians were knowledgeable, professional, efficient, prompt, and polite. They installed our new thermostat and got our gas fireplace going. We were very pleased with their work. Thank you.
BUSINESS REVIEWS
American Air Heating & Cooling
2929 E Isaacs Ave, Walla Walla, WA, 99362, United States
Write a reviewAbout American Air Heating & Cooling
American Air Heating & Cooling, located in Walla Walla, is renowned for its exceptional HVAC services. Praised for their professionalism, punctuality, and quality workmanship, they have earned a stellar reputation among residents. Whether it's a minor repair or a complete system overhaul, their friendly technicians are known for their efficiency and responsiveness. Customers appreciate the value they receive, often noting significant savings on their electric bills following installations. With a commitment to excellence and a knack for prompt, cost-effective solutions, American Air Heating & Cooling is the go-to choice for anyone looking to ensure their comfort at home, all year round.
Customer reviews
Showing 401–422 of 422 published reviews.
We had had issues with another heating company we’d been using for over a year that had insisted that a costly repair was needed or a complete replacement of the furnace. American Air & Heating showed up in the time window given, they were professional and assessed the problem with our furnace. Not only did they fix the problem, the repair cost was $104.00. So, no $12,000 furnace was needed after all! American Air/Heating just fixed a vent issue underneath my house and again the guys were professional, quick, and cost effective. It’s difficult to know what company can be trusted to do right and be truthful about the situation but American Air and Heating has gained our trust and continuing business. Thank you. A. J. Talbot
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value First time using American Air Heating and Cooling. They were prompt, friendly, and highly professional. Highly recommend if you need HVAC work in Walla Walla. I will be working with them again.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value They came out right within the half-hour timeframe for my appointment, were able to assess what was wrong quickly and since it was a minor repair he took care of it right away. I’ll definitely call these guys again if I have a repair or replacement project. Thanks!
Always on time.
American Air provided me with exceptional service! From the office staff to the owner and crew, everyone was so kind and professional. They helped me after hours when my A/C was not working in the 90 degree weather we had. They also helped me in financing and choosing my new HVAC system. Whether you need HVAC repairs or a new system, I highly recommend American Air! Thankyou Dan, Marci, Natalie, Chantz, Hayden, and Tim!! You all ROCK!!👍🏻👍🏻
Positive: Professionalism, Punctuality, Quality American Air is a good co. Explain everything and very happy with their work.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I recently had to replace my 30 year old furnace & AC equipment. I chose American Air & had the pleasure of working with Dan & his technicians. They were all very professional & knowledgeable & didn't hesitate to answer my questions. They did a great job & hauled away all of the old equipment. I really like my new American standard system.
Very fast, efficient, professional service. They came right away to fix the AC, with temps in the 90's, it was very much appreciated! The technician was extremely knowledgeable. He made the prognosis, gave me an estimate and then it ended up costing less than the estimate! Great service!! I highly recommend!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We could not be more pleased with the unit, the service, the function, and the efficiency. A great benefit is that our electric bill has drastically dropped! Because we called in with questions of how to operate the equipment, twice someone offered to come to our home the very following day to instruct and teach us how to use this new HVAC system. The professionalism and expertise is top notch. We highly recommend American Air to anyone needing to update their HVAC system. You cannot beat their service and quality products.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism Great service, very professional, excellent job
Positive: Professionalism, Punctuality, Quality American Air is a good co. Explain everything and very happy with their work.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great service. Friendly techs. On time and very efficient.
Excellent customer service. Same day service and very reasonable.
Very knowledgeable, professional the only place I call when I need help
Frequently asked questions
How quickly can American Air Heating & Cooling respond to service requests?
American Air Heating & Cooling often provides same-day or next-day service, with technicians arriving promptly to address heating and cooling issues.
What types of HVAC services does American Air Heating & Cooling offer?
They offer installation, repair, maintenance, and troubleshooting for heating, air conditioning, gas fireplaces, and water heaters.
How does American Air Heating & Cooling ensure professionalism during service visits?
Technicians are described as knowledgeable, courteous, punctual, and respectful, often explaining issues clearly and maintaining cleanliness during work.