GoogleJohn Hartley was dispatched by the GDG office and arrived the same day. He assessed the error code on one of our garage doors and cleared it quickly. He ended up servicing all four garage while he was on site. Top notch!
About DGD
DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!
Customer reviews
Showing 101–150 of 1,721 published reviews.
GoogleGoogle
GoogleMatt Rivera came promptly, diagnosed the issue, and gave us several options. We decided to replace the opener. He completed the work professionally and efficiently. Will use Duke’s again.
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GoogleDont hesitate to use this company! I called for an estimate and someone came out the next day. Just 2 days after that, they had the permit and my garage door was installed! No games, no waiting 4-6 weeks with a broken garage door. Every person I interacted with at this company was professional & kind. Thanks so much Stephanie, Chandler, Nick and anyone else involved behind the scenes to get this done so quickly. Great communication from Stephanie! Thanks again!
Google
GoogleDGD was recommended by my neighbor, who informed me that the main spring had completely broken. I promptly contacted them, and the initial contact was with the receptionist. She was attentive, supportive, and ensured that I was taken care of. I was put on hold for a few minutes, and when she returned, she informed me that a repair person would contact me with the time they would arrive at my house. Upon Dillon Trascher’s arrival, he inspected the garage door, provided me with three estimates, and commenced the repair process. I was highly impressed with this young man; he was professional, had a positive attitude, accurately identified the issue, and repaired the door efficiently. I commend DGD for hiring individuals of his caliber, as he was a refreshing change. I did not feel as though I was taken advantage of. I would definitely use DGD again and highly recommend their services. BTW The repair came with a 10 year warranty that was the greatest part of all.
GoogleDukes was no problem at all to deal with the salesman didn’t put me under pressure, the installer was friendly and my garage door has never sounded better
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GoogleExcellent experience from start to finish. Our sales rep was upfront and helped us order the exact door for our needs. The installer was neat, skilled and organized. The office team made the permit work effortless. There are a ton of companies out there, we explored half a dozen before going with Duke’s and beyond happy we did!
GoogleSalesperson very professional and patient, office staff very helpful and installer did a great job
GoogleTechnician George was excellent 👌🏾👍🏾
GoogleThe person who fixed my garage door spring was very efficient and had a great personality. He spent time explaining to me what was wrong and what he had to do to fix it which gave me confidence in him and his company. I wish I remembered his name but based on the other reviews I’m sure my statement stands for all the staff that work there. This repair and the tech got an A+.
GoogleJimmy from Duke's did a great job tuning up my system that was having a bit of a problem. Everything is working great!
GoogleJimmy was very helpful & knowledgeable.
GoogleDGD did a wonderful job. The technician was on time, polite and upfront and honest about what needed to be done, and the cost associated with each portion. He fixed the issues completely and was efficient and professional. Great job.
GoogleThank you for your expect technician was very on point and very knowledgeable of what he was doing it took the time to explain things to me so that I would understand
GoogleVery clear about the quote. Very professional and courteous. Clean job throughout the all process.
FacebookDillan showed up after what I would call after business hours. He assessed the problem with my door motor and offered suggestions to remedy the problem with pricing for the suggestions. He was quick and efficient and also very pleasant to deal with. I highly recommend Duke's Garage Doors and Dillan Thrasher.
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GoogleBryan was on time, very nice and professional...The DGD has been servicing my garage door for years, the Best in my opinion..
GoogleFast and courteous service. Prices competitive.
Googlecourteous, knowledgeable , and efficient.
GoogleMy house is 3 years old and I felt that my 2 garage doors were due for service as they were a little noisy. DGD sent a technician out the next morning. Both doors were inspected, serviced, and adjusted and are much quieter are are closing properly. Great job at a reasonable price.
GoogleNice young man named George came and fixed my back up battery. Very professional! Price was very good!
GoogleCustomer service was courteous and professional.
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GoogleArtur P was fantastic!
GoogleThey were able to come out within the week to look at my garage door and replace the lift assembly on short notice. Very satisfied!
GoogleVery professional. Recommended service.
GoogleExcellent service and very detail oriented. We have been using them for years.
GoogleWe had a great experience with this garage door company! They were able to come out to our home very quickly, which we really appreciated. The technician was professional, friendly, and right on time. What stood out the most was that they gave us multiple repair options at different price points, so we could choose what worked best for our budget without feeling pressured. Everything was explained clearly and honestly. Once the work was done, the technician took the time to walk us through how everything works and even programmed my car to the garage door opener for me, which was such a helpful extra touch. Highly recommend if you’re looking for reliable, honest, and customer-focused service!
GoogleExcellent work completed.
GoogleGreat customer service and the technician was informative, knowledgeable and polite
Google
GoogleDGD replaced our entire garage door opener and components and we are extremely happy with the product and Chris Y, the installation technician. Chris explained exactly what would take place and offered his insight to help with our decision making! He explained how the entire system works and walked us through installing the app on our phones, how to operate the key pads and what to expect! He left our garage in excellent condition and made sure all debris was removed. Chris is very polite, hardworking and a pleasure to do business with. Thanks DGD and Chris. We’re glad we chose your business!
GoogleGood job and fast service
GoogleThis company is great! They responded quickly, offered free estimates and the technician, Randy, did a great job of showing us and explaining to us what needed to be done. The work was completed the same day. Would definitely recommend this company .
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GoogleThis review is mainly about the technician George. He behaved the whole time very professionally. He completed the job to my full satisfaction. Did not leave until I was fully satisfied. I am not sure if it was expensive or inexpensive, however, I have had contact with another garage door company by the name of precision. Their technician asked for much much higher fee than what George charged me for this job.
GoogleGreat customer service, Top notch installation and communication with us. Definitely good prices.
Google
GoogleWOW- DGD IS AMAZING I had an exceptional experience with DGD from start to finish. Late Friday afternoon around 3:00 PM, I discovered that my garage door spring and support bracket had broken. From the moment I called, the team was friendly, courteous, and highly professional. To my surprise, they were able to dispatch a representative the very same day—without any additional or emergency service fees. I was given a service window between 4:00–7:00 PM, and right at 4:00 PM, I received a thoughtful introduction text that included a photo and brief bio of the technician, Randy. Shortly after, Randy personally called to introduce himself—setting a great tone before he even arrived. When Randy arrived, he greeted me with a firm handshake and direct eye contact—something I truly value as a business professional. He quickly assessed the issue and took the time to clearly and thoroughly explain what was wrong. His ability to communicate the problem in straightforward, easy-to-understand terms—without unnecessary jargon—demonstrated both expertise and integrity. Randy then presented three transparent and well-explained options, walking me through each one in detail so I could make an informed decision. Once we agreed on the best solution, he immediately got to work and completed the entire repair in about an hour. The level of professionalism, efficiency, and craftsmanship Randy displayed truly set a new standard. After completing the job, he carefully tested the system and ensured the workspace was left exactly as he found it. To say I’m impressed would be an understatement. This was a seamless, top-tier experience, and I will absolutely be using and recommending DGD moving forward.
GoogleMichael Gedeon did a great job inspecting our garage door today is part of the warranty package Very friendly and easy to work with Thanks, Michael!!
GoogleAre technician Chris did a wonderful job. He was very knowledgeable, respectful and completed the work quickly. They have great pricing. They even do same day or next day service. Whatever they can do to accommodate you, they surely will. If you're looking for garage door repair or replacement, this is the best company for the job.
GoogleNeeded some work done on my old garage door or it was going to be replaced. I had Dukes come out and the guy who came out laid out what my options were. Either to rebuild everything or replace it with a new door. Replacing all the parts and making it like new was less expensive and the other option was to go with a new door which was more money. We decided to get all new everything and two days later they were at our house and installed a new door. They answered all the questions we had, showed us how to lubricate and where, and they were very professional. I highly recommend Dukes Garage Doors!
GoogleExcellent customer service including the person I initially spoke with on phone. Was able to service my garage door issue within hours of my call for an estimate and availability for repair. Joshua, the technician, was prompt and contacted me within half hour of arrival. He was pleasant, knowledgeable and finished the work within an hour.
GoogleBrakki did a great job replacing my door springs, I would recommend them.
GoogleReplaced a damaged garage door with Dukes Garage Door. Representative came out and provided good advice and recommended a replacement to suit our needs at a good price. Communication for scheduling the installation date was excellent and a very knowledgeable technician came out in a few days and installed in about 2 hours. We did not notice one of the panels was dented and called Dukes and they came out a second time with no questions asked and replaced the panel. Very personable throughout the process. They promptly scheduled the final inspection with the county and all is completed. Great transaction with a very good company. Could not ask for more. Good job Dukes !
GoogleJohn h was great and informative!
Frequently asked questions
How does DGD handle communication and scheduling for service appointments?
DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.
What can I expect from DGD technicians during a service visit?
Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.
Does DGD offer maintenance and repair services for garage doors and openers?
Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.