BUSINESS REVIEWS

California Motors Direct - Santa Ana

2345 N Grand Avenue, Santa Ana, CA, 92705, United States

About California Motors Direct - Santa Ana

California Motors Direct in Montclair is renowned for its exceptional customer service and friendly atmosphere. Praised for their efficiency, the team ensures a swift and satisfying car-buying experience, making dreams come true without delay. They stand out for their willingness to work with customers, ensuring they find the perfect vehicle without pressure. Despite a bustling lot, the no-frills approach translates to great prices, and the staff, including standout members like Eddie, Gabriel, and Ricky, are commended for their straightforward, no-nonsense assistance. Whether it's finding the ideal car for a family member or navigating financing hurdles, California Motors Direct is dedicated to a stress-free, transparent, and customer-focused journey to car ownership.

Customer reviews

Showing 1351–1400 of 1,557 published reviews.

Google

benjamin and angel did an amazing job helping me buy a car. easy, quick, and painless!

Google

Peter and Jamaal are two of the best car salesmen I have ever dealt with. Peter was very professional and extremely to work with

Google

Just wanted to say this was the easiest and fastest financing approval I have ever had. Matt Daley, made it all happen and got me what I wanted. I will definitely be back With future purchases! Thanks again Matt!

Google

Gabriel over at California motors direct is the man to look for when getting a vehicle. Helped. E since the beginning promised in helping me and kepted his word. Now I own a 2020 charger because of him.

Google

I worked with Erick he did an amazing job helping me throughout the process of getting my car. He was very professional and communicated great definitely recommend going with him!

Google

I had a great experience working with Gorge Garcia at California Motor Direct. Despite not being my initial contact, he stepped in and helped me secure a new car. My car is scheduled to be delivered tomorrow after getting painted. Thanks to Gorge's help, everything went smoothly. I appreciate his assistance. Additionally, I must mention that the finance manager, Chris, treated me with respect and worked well with my situation. Looking forward to enjoying my new ride!

Google

Great customer service. They are also very nice and helpful. They did everything they could to help us. Very awesome place

Cars.com

Verry helpful easy to work with helped with buying car great customer service easy nice calm would definitely recommend Killer and David verry helpful veryy nice

Google

They did their magic ! I drove off with my dream car! Thanks to Peter and the team for working with us, they did amazing. You need help & great service, ask for PETER!!

Google

Giving California Motors Direct this five-star review. If I could give more than five I would. I've been working with California Motors Direct - chain for the past week. They've been extremely helpful however. Benjamin and angel are literal angels, during my email correspondence between many dealerships knowing which car I want and what I wanted to pay, I got a text message after dealing with ....California Motors Direct - saying they were a sales manager and they had the equinox I was looking at I mentioned I was working with Javier Fontana location and this sales manager Renee said he knew Javier and had all of my paperwork and I was already pre-approved and he had the keys in his hand. I didn't think anything of it because they had the same address since they were literally in the parking lot across the way fromC MD I sent him the information of the vehicle that I wanted and the financing options that we went over. He told me he was the sales manager and he was going to take care of it. This was absolutely bull !!!! Texting me about an equinox that I previously looked At was not the same dealership Little did I know at that time. I drove all the way to Claremont and didn't think anything of it because it was the same address as theCalifornia Motors Direct - Santa Ana.dealership I was already dealing with. When I get to the STG dealers not CMD showed them the website they said that they did not have that car in stock. I mentioned to them that Renee, the sales manager had told me he had the keys in his hands and was working with the other dealerships. However, this was a lie. I drove all the way from SD fo vehicle that this so-called dealership that worked with . California Motors Direct - Santa Ana Inform me that they had it on the lot. So needless to say I was pissed. One of the employees at StG told me that the correct lot was across the street so I left and went across the street. after explaining to The situation to the sales manager for.CMD they called Santa Ana made sure they had all of my information. Also that They had no affiliation with that other dealership. Or the sales manager for that dealership stg Rene the California Motors Direct - Sales manager made sure to call Benjamin and make sure had all of my information I Ended up driving to theSanta Ana location where this car was located the correct one when I got to I met the sales manager Benjamin and let me tell you him and Angel saved this sale!Benjamin and angel were absolutely amazing. They heard my complaint and understood the situation about how sleazy the competition was to get me to the sales lot. They made sure that I was comfortable had everything I needed and made a terrible day even better. I was able to get everything I wanted with a loan amount that I wanted. They completely turned my day around. I was ready to turn around and go home because. I was so angry but because now knowing they weren't affiliated with that stg dealership whatsoever I gave them a chance and I was not let down. I ended up taking home the beautiful car that I wanted. They were fun, outgoing and understanding of the entire situation. I felt like I was family. This is a big deal and I want them to be recognized for it. If it wasn't for them I would not have purchased it. I would have just drove home. They're amazing people, and California Motors Direct - Santa Ana Is lucky they have them. I will be recommending them to anybody who's looking to buy a vehicle. It was an easy process and they completely made my day by changing a horrible experience from stg lying to get me to the lot and then the sales manager disappearing when I got there. I was ready to just go pay cash somewhere else. I will recommend California Motors Direct - Santa AnaTo anyone who's looking for a vehicle as these two will keep me as a customer for the rest of my days. Keep these two gentlemen happy because if they lived in San Diego I would poach them in a heartbeat. Thank you so much Benjamin and angel for turning a horrible experience into an amazing one. I will never forget it!

Google

Geoge was amazing very trust worthy guy! I highly recommend him. I bought a Tesla

Google

Nos gusto mucho la atención k nos dieron a mi esposo y a mi nos atendió jose muchas gracias y claro k recomendaría a alguien más

Google

SUPER SATISFIED!!!! Bryan attended me well and was quick with every question I had. Definitely recommend coming over and asking for Bryan he’ll help you out!!

Google

When you come in ask for George, he is the man. He will take care of you, they have him doing everything, and still had the time to help us with everything. We came out with a brand new car for our son. He is so excited to have a car he loves and it all because of George.

Google

Brandon was very helpful and patient with us and helped me select the perfect vehicle, even stayed after hours to help complete our transaction. Appreciate him and the CMD family

Google

Very Helpful & took care of us with the best deals and now I’m walking out with a great deal on a 14’ charger RT. Thank you Gorge & Benjamin.

Google

Great experience, very friendly, and great deals. Thank you to Benjamin and Gorge for the great service.

Google

Jose was a big help, the lot has a big inventory that gives you a lot of vehicles to choose from.

Cars.com

I was looking for a rare thing: a manual transmission. They had what I was looking for at a great price and the service was exemplary.

Cars.com

Angel assisted us from the first initial phone call throughout the entire car buying process… He even traveled from his Santa Ana location to Fontana to help with me buying my Chevy Camaro! The whole process was the easiest one we’ve ever experienced before!

Google

Had a great experience today! Was very easy without having to hassle with anything. Peter was a great help getting the deal done on our BMW X5.

Google

Jose was helpful, patient, and answered all of our questions.

Google

Jose was helpful, patient, and answered all of our questions.

Google

Great place! Large selection!

Google

Wonderful experience, helped and made everything easier

Google

Thank you Matt for all your help.

Cars.com

Due to my credit situation, I had to have a cosigner for my loan. I dealt with Peter from start to finish. He was very knowledgeable and was a joy to deal with. I got a 2014 Ford Escape SE. Because it was so late in the evening, my insurance company was closed, and the finance company said the vehicle has to be insured before I could take possession of it. Peter was kind enough to give us a ride home, and we came back the next day. The vehicle was already detailed and ready to go when we arrived. Peter even gave us a full tank of gas! It's really weird to see so many bad reviews about this dealership. None of them paralleled our experience with the whole process. The vehicle we got runs just fine. We are happy with it and the whole experience! A massive Thank You to Peter and everyone behind the scenes that made our deal happen!

Google

My experience at California motors direct Santa Ana was great Matt & Davis was very informative and made my experience a good one! Can’t wait to cruise in my new car 😃

Google

Peter Vaidal got me a better deal on a Used Vehicle than I could get elsewhere. You should see him and mention this post.

Google

Worked with Justin he was a real awesome nice guy to do business with, helped me with the best price and walked out with the car I wanted and smile on my face.

Google

Peter helped me out, best customer service after I had a bad experience at STG. Would 10/10 recommend buying at California Motors Direct, ask for Peter

Google

Great dealership outstanding customer service. I’m a first time buyer, and they made it all work out for me very easily would definitely come back again for another car in the future, and suggest here for friends.

Cars.com

Great service by Angel, I came to look for a car to trade in. He is very knowledgeable and helpful. He had the car detail before handed it to me.

Google

I went in here knowing what car I wanted and everything went great. Matt made the process super easy and made sure I was satisfied with everything. Really couldn’t be happier with my purchase!

Google

I recently had the pleasure of purchasing a BMW from California Motors Direct, The staff at the dealership went above and beyond to ensure that I found the perfect car for my needs.The sales associate who helped me was extremely knowledgeable and patient, Every employee I interacted with was friendly, welcoming, Thank you, for helping me find the perfect car!"

CarGurus

Fantastic dealership. Great help from Peter Vidal. He ensured a smooth transaction and was helpful with financing options. Great dealership with a big selection.

Google

Hands down, the best car purchase experience I've ever had. I just stopped in to look at a 2021 Honda Accord Sport SE. Justin went with me on the test drive and I loved the car. We sat down to talk about the numbers. Their price was already reduced for an online sale and that was below Kelley Blue Book value. We negotiated out the extras and the financing and shook hands. While they definitely wanted to make a sale, I never felt pressured about it. It all went so smooth! Loving my new car and the whole experience! Thanks, Justin!

Google

They work fast got me in what I wanted and very friendly. I will be going back for a second vehicle

Google

Excelente servicio 2 carros pero el mejor servicio me lo dio el famoso petter pregunten por el

Google

Good experience made it easy and are very helpful.

Google

Peter & Raymond were by far the best help! Came in for a civic si and left with it in no time. Very smooth process, great staff. Would definitely recommend anyone looking for a vehicle for purchase.

Google

Had an awesome clean and quick experience. Was in an out of the dealership in 2 hours. Everyone was super helpful.

Google

I went to get a car and nick help out a lot was very nice he help with explaining everything about the car I am 100% come again and recommending all my friends and family

DealerRater

Great staff 😊 They take really good care of you thank you Angel appreciate the good customer service 👌

Google

Amazing fast and easy

Google

Excelente servicio me atendió Eduardo muy buen muchacho y nos esplico cada proseso para tomar nuestro carro Lexus y también nos ayudó el gerente David muy amable los recomiendo

BBB

Very positive experience purchasing a car from here. **** was very helpful and attentive. Smooth and easy with zero hiccups along the way.

Google

Like any car buying experience, new or used, it takes awhile but Nick was accommodating and great to work with.

Frequently asked questions

What can I expect during the car buying process at California Motors Direct?

The process is generally described as smooth, easy, and non-pressure, with staff providing clear communication and support throughout.

Are there many vehicle options available at California Motors Direct?

Yes, customers report a wide variety of vehicles to choose from, including luxury and electric models, with staff helping to explain differences and options.

How does California Motors Direct handle trade-ins and financing?

The dealership offers trade-in evaluations and works with customers to find financing solutions that meet their budget, often with helpful and patient staff guiding the process.