GoogleEric and Christopher were extremely helpful. Process was smooth, and they made sure I knew what I was getting, and everything went well. Eric got us some real good deals and was very patient and helpful.
BUSINESS REVIEWS
California Motors Direct - Santa Ana
2345 N Grand Avenue, Santa Ana, CA, 92705, United States
Write a reviewAbout California Motors Direct - Santa Ana
California Motors Direct in Montclair is renowned for its exceptional customer service and friendly atmosphere. Praised for their efficiency, the team ensures a swift and satisfying car-buying experience, making dreams come true without delay. They stand out for their willingness to work with customers, ensuring they find the perfect vehicle without pressure. Despite a bustling lot, the no-frills approach translates to great prices, and the staff, including standout members like Eddie, Gabriel, and Ricky, are commended for their straightforward, no-nonsense assistance. Whether it's finding the ideal car for a family member or navigating financing hurdles, California Motors Direct is dedicated to a stress-free, transparent, and customer-focused journey to car ownership.
Customer reviews
Showing 1301–1350 of 1,545 published reviews.
GoogleGoogleAwesome service! Jesse and Benjamin really went beyond the call of duty to make sure I got into the car I wanted. Process was painless and I get to leave my old gas guzzler behind!
GoogleAnthony was an amazing help, his customer service and customer experience was really good. He made the buy process easy and as quick as possible for me!
GoogleJamal & Christian went above an beyond to get me approved, I really appreciate them for all the help thanks again ! 😎
GoogleUna experinacia muy grata con brian y un exelente vendedor y cristian un gran manager
GoogleGreat person go see Anthony Fernandez he's the best..👍👍
GoogleIf You Ever Need To Purchase A Vehicle Ask For Jorge. Knowledgeable And Made Everything Go Fast And Smooth. Best Car Buying Experience Ever
GoogleAnthony helped me with Great service! They have a large selection of vehicles and helped locate a car for me
GoogleHad a good buying experience. Jesse and Benjamin were helpful and not pushy. They took their time to answer my questions.
GoogleGreat experience at this place, Luis was very awesome and even the I had my appointment at 3 I arrived at 11 in the morning he did rook care of me I was out quick with the car I wanted. So give this guys a chance, they are good at what they do.
GoogleMy wife and I recently bought 2 cars from this dealership and we couldn’t be happier with our overall experience. Thank you Gorge, David and Ben for all your help. If you want great prices, great cars and wonderful service, this is the place to be!!!!
GoogleFrank was amazing and very professional appreciate his work thank you so much
GoogleDavid and George were a great help! Their attitude was great and they were extremely patient with us. They helped us look into different options for financing. We’re leaving as happy customers!!
GoogleArvin went above and beyond (even missing lunch) to make sure I walked away happy and was straightforward and patient with me! I had a set budget and the finance team worked diligently to meet me there. Not a bunch of pressuring and hassling like some dealerships do. Also, they made sure my car was cleaned and beautiful when pulling off the lot. I’m so appreciative and happy with my new “baby” and I definitely recommend working with Arvin and the CA Motors Direct team. Thank you guys for all your hard work!!
GoogleBrayan and Ben were a real pleasure to work with, highly recommend doing business with these guys.
Google9/25/2023 Just purchased a fabulous 2020 Honda CRV Touring with Christopher and Angel. This dynamic duo took me from start to finish with my purchase and it was a breeze. There is a comfortable vibe at the whole dealership, not negating complete professionalism. Everyone is so kind and respectful. I highly recommend California Motors Direct in Santa Ana!
GoogleThis is the 2nd car we have bought from here. It has always been a good and experience and a good deal compared to other lots. We will continue coming back here!
GoogleIt’s rare that buying a used car is a stress relieving process, but man does this place run efficiently. I had the amazing help of Gorge Garcia (with some great assistance from David, Christian, Frank, Benjamin, and Chris) while looking for the right car. Gorge was able to show me my new car before it even hit the lot! He knew all about the car and was quick to point out anything he noticed wrong with it and was even quicker to fix it! As far as buying a car goes, I’m not sure it gets easier than California Motors Direct :) To CMD: I appreciate y’all so much!
GoogleThis is the 2nd car we have bought from here. It has always been a good and experience and a good deal compared to other lots. We will continue coming back here!
GoogleThanks for Erick for the wonderful help at the last minute getting all my paperwork ready. For Jamal inconvenience of not showing up last minute. Erick got it all done today, wrap up a deal for me!!!! Erick is the person to see!
GoogleEasiest experience with Gorge. Straight forward no unwanted add ons, best price for the quality of my vehicle. Ben and David were also welcoming and contributed some peace in the car buying process. 10/10 recommend.
GoogleExceptional customer service!! Detailed oriented!! Poppin Personality!!! Overall the Best Service Ever! Thank you Jorge Luis!!!
GoogleJorge Garcia has top notch customer service skills. All around a great guy. Very down to Earth and willing to go that extra mile for you. Thank you 🙏 Drinks on me.
GoogleThe best experience buying a vehicle here. Gorge and David were professional and provided excellent customer service. They are absolutely amazing!!!!!They worked with me all day and was able to get me into the vehicle I wanted. Not only did I get the car, but worked out finances I could afford.. thank you guys. I will be back when it's time to buy another car..☺️☺️🙏🚗🤩🤩
GoogleAngel was my sales person and made it happen; I appreciate that he came in on his day off to take care of business..
GoogleGabriel was very helpful making sure the car had everything I needed and explaining the features. Everyone was very kind and the whole experience was stress free. I didn't feel pressured into anything either. Highly recommend this place if you're looking to purchase a car.
GooglePeter is the best.
GoogleReally good service from Gabriel ontikeros and his team , all questions were answered properly and we are very satisfied
DealerRaterVery friendly, and extremely professional and courteous. Benjamin & Adan helped my wife and I greatly today to get a great car we were looking for in a beautiful Honda CRV to the exact color my wife was looking for!!! Everyone needs to go with these guys for a great car buying experience
GoogleGabriel was very professional and help me get what I wanted
GoogleEasy and fast process for trading in my car and upgrading , got the best price for my trade in and was able to find what I was looking for thanks to Ben and peter!
GoogleErick Calderon made the sale seamless and easy to deal with. Definitely an addition to my contacts
GoogleAdiel went out of his way to bring the car from Fontana to Santa Ana, so I wouldn’t have to make that drive.
GoogleGreat service, felt right at home. Got a great experience trying to find the right car for me.
GoogleI was so glad I got approved for my Infiniti Q50 and finally can take it home🙏🏽🙏🏽 Thanks to Peter and Benjamin for the service🙏🏽
GoogleAngel and ben help a lot and they were really nice and it was fast and I love the car I got
GoogleAdam was a great help in getting me in a 2020 Mustang GT highly recommend this company along with their sister locations California Motor Trade OC Auto Exchange and SC Motors!
GoogleI had a good experience. I was able to get a price that I was happy with. My sales rep was Brandon and he did a great job.
Googlebenjamin and angel did an amazing job helping me buy a car. easy, quick, and painless!
GooglePeter and Jamaal are two of the best car salesmen I have ever dealt with. Peter was very professional and extremely to work with
GoogleJust wanted to say this was the easiest and fastest financing approval I have ever had. Matt Daley, made it all happen and got me what I wanted. I will definitely be back With future purchases! Thanks again Matt!
Google
GoogleGabriel over at California motors direct is the man to look for when getting a vehicle. Helped. E since the beginning promised in helping me and kepted his word. Now I own a 2020 charger because of him.
GoogleI worked with Erick he did an amazing job helping me throughout the process of getting my car. He was very professional and communicated great definitely recommend going with him!
GoogleI had a great experience working with Gorge Garcia at California Motor Direct. Despite not being my initial contact, he stepped in and helped me secure a new car. My car is scheduled to be delivered tomorrow after getting painted. Thanks to Gorge's help, everything went smoothly. I appreciate his assistance. Additionally, I must mention that the finance manager, Chris, treated me with respect and worked well with my situation. Looking forward to enjoying my new ride!
GoogleGreat customer service. They are also very nice and helpful. They did everything they could to help us. Very awesome place
Cars.com
Verry helpful easy to work with helped with buying car great customer service easy nice calm would definitely recommend Killer and David verry helpful veryy nice
GoogleThey did their magic ! I drove off with my dream car! Thanks to Peter and the team for working with us, they did amazing. You need help & great service, ask for PETER!!
GoogleGiving California Motors Direct this five-star review. If I could give more than five I would. I've been working with California Motors Direct - chain for the past week. They've been extremely helpful however. Benjamin and angel are literal angels, during my email correspondence between many dealerships knowing which car I want and what I wanted to pay, I got a text message after dealing with ....California Motors Direct - saying they were a sales manager and they had the equinox I was looking at I mentioned I was working with Javier Fontana location and this sales manager Renee said he knew Javier and had all of my paperwork and I was already pre-approved and he had the keys in his hand. I didn't think anything of it because they had the same address since they were literally in the parking lot across the way fromC MD I sent him the information of the vehicle that I wanted and the financing options that we went over. He told me he was the sales manager and he was going to take care of it. This was absolutely bull !!!! Texting me about an equinox that I previously looked At was not the same dealership Little did I know at that time. I drove all the way to Claremont and didn't think anything of it because it was the same address as theCalifornia Motors Direct - Santa Ana.dealership I was already dealing with. When I get to the STG dealers not CMD showed them the website they said that they did not have that car in stock. I mentioned to them that Renee, the sales manager had told me he had the keys in his hands and was working with the other dealerships. However, this was a lie. I drove all the way from SD fo vehicle that this so-called dealership that worked with . California Motors Direct - Santa Ana Inform me that they had it on the lot. So needless to say I was pissed. One of the employees at StG told me that the correct lot was across the street so I left and went across the street. after explaining to The situation to the sales manager for.CMD they called Santa Ana made sure they had all of my information. Also that They had no affiliation with that other dealership. Or the sales manager for that dealership stg Rene the California Motors Direct - Sales manager made sure to call Benjamin and make sure had all of my information I Ended up driving to theSanta Ana location where this car was located the correct one when I got to I met the sales manager Benjamin and let me tell you him and Angel saved this sale!Benjamin and angel were absolutely amazing. They heard my complaint and understood the situation about how sleazy the competition was to get me to the sales lot. They made sure that I was comfortable had everything I needed and made a terrible day even better. I was able to get everything I wanted with a loan amount that I wanted. They completely turned my day around. I was ready to turn around and go home because. I was so angry but because now knowing they weren't affiliated with that stg dealership whatsoever I gave them a chance and I was not let down. I ended up taking home the beautiful car that I wanted. They were fun, outgoing and understanding of the entire situation. I felt like I was family. This is a big deal and I want them to be recognized for it. If it wasn't for them I would not have purchased it. I would have just drove home. They're amazing people, and California Motors Direct - Santa Ana Is lucky they have them. I will be recommending them to anybody who's looking to buy a vehicle. It was an easy process and they completely made my day by changing a horrible experience from stg lying to get me to the lot and then the sales manager disappearing when I got there. I was ready to just go pay cash somewhere else. I will recommend California Motors Direct - Santa AnaTo anyone who's looking for a vehicle as these two will keep me as a customer for the rest of my days. Keep these two gentlemen happy because if they lived in San Diego I would poach them in a heartbeat. Thank you so much Benjamin and angel for turning a horrible experience into an amazing one. I will never forget it!
GoogleGeoge was amazing very trust worthy guy! I highly recommend him. I bought a Tesla
Frequently asked questions
What can I expect during the car buying process at California Motors Direct?
The process is generally described as smooth, easy, and non-pressure, with staff providing clear communication and support throughout.
Are there many vehicle options available at California Motors Direct?
Yes, customers report a wide variety of vehicles to choose from, including luxury and electric models, with staff helping to explain differences and options.
How does California Motors Direct handle trade-ins and financing?
The dealership offers trade-in evaluations and works with customers to find financing solutions that meet their budget, often with helpful and patient staff guiding the process.