Ben called me less than a minute after I inquired about a car online, and he set me up with salesperson Jesse. The overall process was simple and easy, and I came away with a great car a few hours later. And we got to listen to the Red Hot Chili Peppers non-stop while we were in the dealership! Thanks guys!
BUSINESS REVIEWS
California Motors Direct - Santa Ana
2345 N Grand Avenue, Santa Ana, CA, 92705, United States
Write a reviewAbout California Motors Direct - Santa Ana
California Motors Direct in Montclair is renowned for its exceptional customer service and friendly atmosphere. Praised for their efficiency, the team ensures a swift and satisfying car-buying experience, making dreams come true without delay. They stand out for their willingness to work with customers, ensuring they find the perfect vehicle without pressure. Despite a bustling lot, the no-frills approach translates to great prices, and the staff, including standout members like Eddie, Gabriel, and Ricky, are commended for their straightforward, no-nonsense assistance. Whether it's finding the ideal car for a family member or navigating financing hurdles, California Motors Direct is dedicated to a stress-free, transparent, and customer-focused journey to car ownership.
Customer reviews
Showing 1251–1300 of 1,545 published reviews.
Very helpful and thorough. Had no issue with purchasing the car I liked. Raul, the salesman, made the process simple
I came by to buy a car and actually got approved and was helped buy a nice young man named jamal very polite and knows how to explain himself very well on what your buying amazing experience very much recommend coming here !! Thanks to jamal i now own my first car
Gorge was helping me out with looking for the right car at a reasonable price, and was very helpful and determined to make sure he did just that. Excellent team of Christian, Ben, and David.
Justin Was great he got me the deal, I wanted very happy with the service and truck
Andrew was very helpful.
Raul was great
The customer service was great. Made process smooth
Excellent hands down..highly recommended!!
Raul came thru with the clutch for real , he helped me out and i left with good deal! Hope you get that raise stat!
give this guy a raise stat.
Very good experience. Anthony helped us a lot.
Nice place with good people around, Anthony helped today
When I went there first, Jessie helped to find a car. He never pushed me to buy and even waited that I go to other dealerships. He was very fine and honest. He kept contact me. Finally I could do a good deal.
Had an amazing experience with the salesman Andrew, he took the time to make sure I was happy with buying the right car for me as a first time auto buyer and helping me get properly financed. If you want a dealership with a wide variety of car selection, this is the place to go.
Had a great experience with Sales Rep Anthony F. who was an expert on Teslas.
I've never been or even heard of this place, but I'm glad I cams to check it out. At first I responded on the site because I was interested in the 2021 Mitsubishi Outlander. When I got there, I was introduced to Gabriel. We sat down and went over the car & all of that. The car wasnt ready to be seen yet because it was on a safety check. As I'm sitting with Gabriel, he was already working on the paperwork, I didn't know that he was already putting everything together. I asked him about 3x to see the car, AFTER the papers was finalized & 6hrs later I was able to see it. It was nice at first, and I was excited to get rid of my 2014 Nissan Rogue. When I drove it the next day, I noticed alot about the car I didn't like. For instance, I couldn't connect all of my phone to the car. Only incoming calls. There was no GPS, and it kept reading "no file transfers" the car Beeps ALL THE TIME when you step away while car is running and it looks you out even with the keys in your hand it still would not open. Everything is Manual, and there is absolutely NO CARGO SPACE. I could literally touch my son's face from driver seat to the back. I wasn't happy at all. After 5 days with this car, I reached out to Gabriel to try to turn it in for a better car. This is when he made my day. I was shown 2 options (looking at the website first before returning so i can be ready). This time, we did it right, he had me test drive and really look at all aspects and features of the vehicle before doing paperwork, (which should've happened in the first place). So I'm happy to say I came home after another 6hrs there :/ with a 2019 Chevy Equinox, perfect MOM CAR. I love it! Thanks Gabriel, you were patient and really helped me. I recommend this place if anyone needs a trade in or a new car, great pricing and lots of options! Look at the site first before going!!
Andrew is the go to guy!
Anthony was amazing he was quick and got me taken care of. I got a 2020 Lexus ux 200 They were really quick and Anthony and Ben were able to get me an even lower Apr rate with capital one at 9%. Customer service was amazing will come here
Great experience! Easy to work with!
If there were more stars I would give them all of them! I had the pleasure of helping my son by a car today, and we were assisted by Andrew and his manager David. They were kind, courteous, and direct. This was the best experience I’ve ever had buying a vehicle. Highly recommend California Motors Direct!
Justin Flores has excellent service very helpful and experienced, did above and the beyond for me and provide all my options and was willing to help as much as he could.
Excellent service, very satisfied with my purchase thanks, Justin!
Buying a car can be extremely stressful, however, the CMD team made the process quick and easy. Ben was very transparent with their price and fees, and helped me secure a car at the beat possible price within my budget. They didn’t pressure me into any added on features or warranties, which I highly appreciated. Andrew was my salesman and he was very nice and patient. He was very thorough about the whole process.
Brayan provided exceptional, transparent and speedy service. This was the best car buying experience I’ve ever had. There was no pressure and Brayan was very accommodating and the upfront prequalifing was done online and saved time. He came in on his day off! His manager Ben was also very accommodating. I highly recommend!
Andrew and Ben were super helpful trying to approve an offer for a vehicle. Overall it was an easy experience and quick. Great service from both of them. Highly recommend purchasing here.
Very quick and helpful and easy
Today we walked into dealership with zero idea of what we will be purchasing. Eric came out to greet us and asking if we had any questions, which at first told him we were just looking. Once we were ready for more information about a car we liked, he came out to help. We test drove the car and answered concerns we had on the vehicle. He seem very honest and knowledgeable. Gave us options of how to run our credit and the impact with the APR. David also took care of concerns we had before/after running my credit. He was very straight forward and answered questions we had. Great team they were! Eric also helped with minor concerns we had on the car. Gave us his word on fixing it on a timely manner and including it on the contract. The whole experience was swift as noone looks forward to spending whole day at a dealership. Great experience and felt very welcomed. Thank you Eric and David!
Jamal helped us out today. Great guy, his manager David helped us out as well. Great deals on the car, definitely recommend to come here! Ask for Jamal he is the best!!!
Jesse and the manager Benjamin got us a great deal and were so helpful! Really appreciate these guys and highly recommend
Jesse was so friendly and helpful! Answered all of our questions and helped get us the best deal, very happy to have visited this location
Super fast service, awesome dealership
Outstanding Customer service By Justin Flores , helped us out from beginning to end made everything easy to close the deal . Definitely recommend Justin Flores at California motor direct great ppl
I had the pleasure of working with Anthony during my recent car purchase, and I couldn't be happier with the experience. His knowledge of the vehicles and willingness to answer all my questions made the process smooth and stress-free. He was patient, attentive, and never pressured me into making a decision. Anthony truly went above and beyond to ensure I found the perfect car for my needs. I highly recommend him for anyone in search of a reliable and trustworthy car salesman. Thank you, Anthony for your outstanding service!
Shout out to Anthony who made my experience so much easier and understandable. Worked and explained everything so well and it was straight forward. His customer service and assistance is well over the top. Once again thank you so much for help and for sure will come back for future reference. If you need help , Anthony is your guy!
Súper rápido, fácil una atención muy buena Totalmente rocomendado Gracias Justin Flores 👌
Thank you Peter for everything! You’re the best. Expectations exceeded.
Worked with Anthony, so respectful and efficent. Thank you so much!
Brian was great. He made the experience fun while remaining professional. Really patient as well.
Anthony was really friendly! He’s knowledgeable about the cars and answering questions without hesitation would put your mind at ease.
Angel was a great salesman throughout the whole process. He wasn’t pushy and was attentive to my needs, he even went above and beyond to fix some minor cosmetic issues on the car. Overall a great experience. Also thanks to his manager Ben for helping with the financing.
I had a great experience here at California Motors Direct, Anthony was a great help and made the process quick and easy.
Andrew was cool! So easy to talk to and you can tell he cares about the customer.
Justin Flores was very helpful and very friendly in purchasing my Tesla.
Andrew was very nice , friendly and helpful . Help us with our process in order to go smooth I feel like we were in and out fast. We would definitely come back with him again for our next purchase . Thank you Andrew
Andrew was very helpful. Very satisfied! Recommend
Jesse was absolutely amazing when it came to helping me purchase my vehicle. He was able to work with me and get me everything i wanted. Definitely recommend this dealership, especially if you’re in a pinch.
Was able to go look at a car that I liked today and bought it the same day. Thanks to the help of those who work at this dealer and most definitely thanks to Andrew for all the help.
I called looking for a car and Gabriel was very knowledgeable and helpful. The buying process was quick and easy.
I want to start off saying everyone was very friendly, especially Angel he was on point and made It a wonderful experience buying a car. I will for sure come back in the future.
Frequently asked questions
What can I expect during the car buying process at California Motors Direct?
The process is generally described as smooth, easy, and non-pressure, with staff providing clear communication and support throughout.
Are there many vehicle options available at California Motors Direct?
Yes, customers report a wide variety of vehicles to choose from, including luxury and electric models, with staff helping to explain differences and options.
How does California Motors Direct handle trade-ins and financing?
The dealership offers trade-in evaluations and works with customers to find financing solutions that meet their budget, often with helpful and patient staff guiding the process.