BUSINESS REVIEWS

Fitness Avenue

1300 Alness St., Concord, ON, L4K 2W6, Canada

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 401–450 of 461 published reviews.

Google

I've always enjoyed my shopping experience at Fitness Avenue and their products are top notch. I do wish they would allow pickup during covid. The shipping times and costs are just a waste, when I could do pickup myself.

Google

Super happy with everything I've bought from Fitness Avenue. Just wish processing times were faster but hey I guess for Covid times it is not too bad. All equipment is of great quality. Happy with purchase and service overall. I would/will buy from them again.

Google

Excellent turnaround timeline

Google

Well priced and actually in stock. Weight plates came in really quickly and are obviously effective. Only thing to note is the 45's are smaller in diameter than normal 45's. Didn't bother me much as I have a larger pair to use as a base for deadlifting but it's something to note if you're purchasing all your weights from here. Other than that, had zero issues and would definitely order more.

Google

Items arrived as described, quicker than projected. Good, honest price. Good communication. Fast and easy delivery. Would buy again (and probably will!)

Google

Reasonably priced well made equipment with a painless ordering and delivery process. I strongly recommend Fitness Ave

Google

Item delivered in good condition. Appreciate the measures taken to check validity of purchase.

Google

Very good prices and fast delivery. Very satisfied overall!

Google

We ordered around July and it came within 7 weeks, and customer service was great. Products are good quality and would order from them again. Highly recommend!

Google

I love this place! It’s the ONLY place I’ve been able to find equipment as a reasonable price in the past 6 months. Great customer service. If I could, I’d give these folks 6-stars.

Google

The equipment is of good quality and the service from the staff has been excellent. I'll definitely keep ordering from them as I build my home gym up even more.

Google

I am very happy with the quality and service fitness avenue has provided. The Olympic plates, dumbells and cable attachments top notch and I will be ordering more to complete my home gym Thank you fitness avenue!!

Google

Best prices for dumbbells and Olympic weights . wait time is around 15 business days which is Understandable during the pandemic , over all good experience with them and I will buy again from them .

Google

Been dealing with them for a few years, they always have very competitive prices and they are the only ones that I was able to see who did not inflate the prices like others did to take advantage of the shortage during COVID-19 Highly recommend them and will purchase from them again.

Google

Price of the equipment was excellent, delivery was easy and quick. The freight charge tabulated while in cart is a bit hefty. All in all, we have ordered twice with FA and we will be placing a third shortly.

Google

Great place to get well priced exercise equipment! Purchased a rack, bench and a set of plates during the pandemic and they all arrived within 15-20 days of my purchases. Most poor reviews are from the lack of communication but this is probably due to increased demand and reduced staffing so just be patient with them.

Google

BEST PRICES

Google

I ordered rubber plated Olympic plates and a bench from them. They shipped just after 3 weeks and even managed to combine two of my orders for me after I reached out. Great stuff!

Google

Excellent staff great prices exceptional product selection. I am a hard customer to satisfy, Fitness Avenue far exceeded my expectations. Seemless execution from start to finish. Thank you!

Google

They delivered a little late but considering the conditions of the weather that day I understood. The equipment is great and I love using it!

Google

Excellent service, excellent equipment and excellent value. I highly recommend Fitness Avenue and will continue to shop here for all of my equipment needs.

Google

Great experience. Equipment came a lot quicker then what other places estimate. Quality is pretty good with good prices compare to other places as well. With the pandemic, they're doing quite well with restocking and delivering within a reasonable time

Google

Processing time was as described, all equipment arrived in good condition and shipped with good communication. Smooth transaction.

Google

Equipment came in mint condition. I have no complaints beside they need to open up gain so I can avoid some shipping charges :p

Google

Great service. With the pandemic going on and the shortage of dumbbells and gym equipment around I came across your website and you had everything I needed and at a very good price. While everyone else is taking advantage and price gauging Fitness Avenues prices can’t be beat!

Google

I ordered a squat rack from fitness avenue during these unprecedented COVID times because like so many others, I am building a home gym. On their website they clearly indicated what to expect in terms of time it takes to process an order, and ship, etc. So from the get go I knew that my order would take 10-15 business days to even process let alone ship. On day 14, I got a call from Fitness Avenue saying my order was processed and following that I got a shipping confirmation. The time from that phone call to receiving my package was another few days, and without any issues I got my stuff. The delivery person's name was Anthony and he was SO helpful and respectful of social distancing - it's really great these services are even open right now, so thank you so much! Overall, the wait time was a bit of a bummer - but what else can you expect right now when companies are trying their best. I had a great experience and actually just ordered some weight plates this morning. Thanks FA!

Google

Ordered over 400lbs of rubber coated Olympic plates for my home gym setup. Really great value compared to a lot of other fitness equipment suppliers. There was a bit of a delay in getting the plates due to the pandemic but that’s obviously out of their control. I received everything according to the timelines they set out (actually faster than orders for other fitness products placed weeks earlier from another supplier) and I’m extremely satisfied with everything! I would definitely order from them again when I need more equipment!

Google

Have done a couple orders with Fitness Ave now. Prices were reasonable and equipment arrived on time. Would highly recommend ordering from Fitness Ave as they have quality equipment at a fair price.

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.