BUSINESS REVIEWS

Fitness Avenue

1300 Alness St., Concord, ON, L4K 2W6, Canada

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 351–400 of 461 published reviews.

Google

Great power rack with nice lat/pull down attachment. Took awhile to get here and one of the pieces was too short for the rack. They are addressing it with the mfg. Hopefully they get this fixed and send me replacement sooner than later so I can use the complete rack. Overall good experience.

Google

Great experience purchasing from this company. Fast delivery.

Google

We ordered a bunch of fitness equipment from Fitness Avenue and were extremely satisfied with the quality of the equipment as well as the quick turnaround time. We got our equipment within a few weeks. When we put together the bench there were a few bolts missing to complete assembly. I emailed Fitness Avenue and they sent the missing parts the same day by FedEx. The service was amazing! When we need more equipment we will be contacting Fitness Avenue! Thanks guys!

Google

Great quality equipment, reasonable prices and fast delivery. Will definitely be ordering more to compete my home gym!

Google

Ordering online was easy. Bought a squat rack and some weights. Shipped and delivered early. Overall very pleased with the experience.

Google

Super fast shipping, quick communication. Gear works great !

Google

Overall a very positive experience, selection of brands could be improved but given Covid understandable

Google

I’m glad Fitness Avenue is not overpriced and constantly out of stock like other fitness equipment retailers. Product quality is overall great and the time from order confirmation to shipping is relatively short compared to some other stores. Customer service can be improved but I understand the circumstances under 2020.

Google

Product quality is top notch, and given it’s the best price around I would highly recommend! Delivery was faster than I expected as well

Google

I was so happy with my purchase and customer service. I was pleasantly surprised when I received my order within a weeks time. I initially had some issues reaching customer service regarding my order, But once they realized the delay, they were apologetic and immediately rectified the problem. Looking forward to future purchases from fitness avenue!

Google

great prices and service

Google

Fitness Avenue was great to deal with....in this difficult time finding equipment is hard enough. It was a pleasure to see a great selection and at reasonable prices while other companies are out of stock or the price is extreamly inflated. Great experience.

Google

Good selection and prices. They've been able to restock during the pandemic purchasing blitzes and while it takes a little while to process and ship it arrives shortly thereafter. With everything that's been happening they've proven reliable.

Google

With COVID impacting fitness facilities, setting up a workout space at home was super important. Fitness Avenue has great products, great prices and delivered quick. Would have preferred to do an in-person pick up to save on the shipping fees, but if you pool together with enough people, it's not so bad!

Google

Fast delivery, good products, no complaints. Have ordered from them twice during the pandemic, and now im super close to having a complete homegym

Google

Prices were great my equipment came super fast ! Very pleased and would definitely order from this company again ! Happy customer

Google

Have done a couple orders with Fitness Ave now. Prices were reasonable and equipment arrived on time. Would highly recommend ordering from Fitness Ave as they have quality equipment at a fair price.

Google

Got the boxing set and a ton of weights for good price good quality wish i could make my bag over 80 pounds though

Google

Faster delivery, better in-stock selection and better service than everyone else in this industry. Next time I am in need, I will look no further than Fitness Avenue.

Google

Really happy I made the purchase. I am enjoying the equipment. fitness Avenue made the transaction and the delivered really easy for me. I had to make multiple changes to my order because most equipment are out of stock, but it's understandable with the lockdown. My only complaint will be that shipping cost is high. It's making me rethink my next order.

Google

I've been looking to buy a good set of dumbbells for a while and am really happy with my purchase from Fitness Avenue. The rubber hex dumbells are great and were reasonably priced. The customer service was also great. They called me to schedule a delivery and worked with my schedule. Everything came on time. It was a pretty stress free process and I'll be using Fitness Avenue again for future equipment needs.

Google

I’ve ordered many times from Fitness Avenue during the pandemic and have received my products with no issues! Highly recommend giving them a try.

Google

We ordered twice from Fitness Avenue and are so thankful for their prompt service and helping us create the perfect home gym. Ordering online was easy- though we had to wait for a few things to come back into stock but delivery was within 10-12 days which was great. Product quality is worth what we paid and the prices were lower than other sites we checked. Can’t wait to continue to add to our gym!

Google

Everything was affordably priced. Everything came in good condition. Delivered fast. Overall it was a good experience.

Google

Great experience. Timely delivery of my orders, they even called me to coordinate delivery time based on my availability. Everything arrived as expected, on time, and in great condition.

Google

Good price. Delivered in about 15 days. Things are well packaged and easy enough to put together. The rack size is good for home gym.

Google

Great selection of dumbbells at affordable prices!

Google

Great customer service provided by the entire staff, specifically Antonio. Antonio helped me get everything aligned throughout my entire order. Product quality is great, definitely worth your money! Will continue to shop here going forward. Thank you!

Google

Amazing experience they stick to there commitments everything was delivered under 10 days will shop again 👍

Google

I previous had left a scathing negative review of Fitness Avenue, but upon going against my better judgement, I deleted it and made a significant purchase. There really is almost no alternative in home gym equipment currently, so necessity is the mother of all invention as they say. I was extremely annoyed with lack of curbside pickup while I am less annoyed now, it is still a bone of contention I have with this company. That being said, my first (and definitely not last) transaction with Fitness Avenue was actually excellent. I ordered a power rack, adjustable bench, and a bunch of virgin rubber olympic plates. 6 days after my order, I received a phone call to arrange delivery (I chose the local delivery option for $100). It took a total of 9 days for my order to be delivered, pretty painlessly, other than it arriving approximately 3 hours later than I was told. A little inconvenient as I left work early and rushed home to be there, but no big deal. The quality appears pretty good for what you are paying, installation is not difficult but the instructions are pretty poor. They’re just illustrations showing you part numbers and placements, and the image clarity is a little rough. You’ll want to take your time and lay out your pieces and be sure things are the right way before tightening everything. Helps to have two people with the rack given the length of the supports. I have a bit of an issue with one of the welds on the support clamp/pin that holds your olympic bar, I will supply a pic for reference. Other than that, everything really looks good. Honestly, I judged this company too harshly as I feel extremely satisfied with what I got, for the pice, and at the speed. I will definitely be placing an order with them again at some point in the near future.

Google

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.