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BUSINESS REVIEWS

Fitness Avenue

1300 Alness St., Concord, ON, L4K 2W6, Canada

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About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.


Customer reviews

Showing 451–461 of 461 published reviews.

Google

Price: affordable Products: durable and well packaged Customer service: better than most Delivery time: On time

Matthew PangJun 17, 2020
Google

Great customer service and products. Good selection of products especially during this time when other stores have no stock. I have ordered alot of equipment in the last few months and have received everything in a timely matter.

Marisa PerfettiJun 17, 2020
Google

The Service from these guys is amazing, at first had a miscommunication for my first order. took one e-mail to fix the mistake and they fix it with no problems. I ordered again from them a HEX bar and a bunch of weights. This is amazing service, the delivery person called me to confirm drop off to make sure i was home to receive the bar. Even in these times, they give optimal service! 100% will order again from them. They also have the best price/Lb for weights. highly recommend

Emilio BixculJun 17, 2020
Google

Fast shipping

Joe hizzleJun 15, 2020
Google

From floor mats, a spinning bike, treadmill, and adjustable dumbbells, all in a time when all the gyms were closed, I'm so glad they we're open to offer delivery of all the equipment needed to create your own gym. Back to basics! Thanks Fitness Avenue! (Due to volume and demand, allow about 2 weeks from order to delivery but it's worth it!)

Charles TamJun 14, 2020
Google

Placed order online during the covid -19 and was able to receive order within 2 weeks like promised! Thanks A+

Chris BATTSJun 14, 2020
Google

Been looking for dumbbells at a reasonable price and fitness avenue filled my void. Yevgeny was very helpful on the phone with customer service as his main focus. So far its been wonderful online shopping experience. Highly recommend fitness Avenue for your fitness needs.

Nuno CJun 09, 2020
Google

Jeremy LinnJun 04, 2020
Google

Easy shopping experience, and great price for the vest I ordered online. Things were delayed because of Covid19, but aside from that, it was great, and the AmStaff vest is top notch.

Abe SanjakdarJun 02, 2020
Google

Jessica SalucideenMay 20, 2020
Google

Great service, especially during COVID19. The items I ordered arrived faster than items ordered from Treadmill Factory even though they were ordered several weeks after. Very helpful over the phone as well. I highly recommend them to anyone seeking fitness equipment. I only wish i would have ordered my entire fitness collection through them.

CHRISTIAN HOLNESSMay 18, 2020

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.