BUSINESS REVIEWS

Fitness Avenue

1300 Alness St., Concord, ON, L4K 2W6, Canada

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 251–300 of 461 published reviews.

Google

Picking up my order was quick and efficient. I am very satisfied with the quality of the squat rack I purchased. And assembly was not too bad. Overall good experience.

Google

Good fast service and accommodating. Can’t beat these prices anywhere. Everything that I purchased was good quality.

Google

Most affordable prices for weights during the pandemic; way better than buying used weights for ridiculous prices. I got the 300 lbs rubber coated plate set, and just one plate had damaged rubber. Staff was helpful and I was able to exchange it for a new one without any hassle.

Google

I bought at least a dozen items and equipment from Fitness Avenue, for my home gym for about 7 years. The prices are still the best I've seen around. My orders have always been ready for pickup or delivered on time. I have not returned anything or required assistance with the items. They have been quick with a reply regarding a backordered item on their website. They have the lowest prices on quality equipment and the best service. That's all I need.

Google

Very reasonably priced with good quality products. Only wish I could physically test out particular equipment at the warehouse. Did not purchase safety squat bar because I could not evaluate it and return policy would not permit me seeing if it could be used comfortably.

Google

Great service. Friendly people. We picked up dumbbells and quickly realized one of dumbbells was packaged Incorrect. Contacted fitness avenue and they fixed the issue no problem! Went to pick the new dumbbell up along with some more items that just restocked. They’re very accommodating and reasonably priced. So We’re very happy and will be likely to return! Thank you.

Google

2nd time I've ordered from fitness avenue and will continue to order all my fitness gear and equipment from them !! Great service ( even during the lockdows ) . I give them 5 stars !

Google

Fast and convenient service!!!

Google

Great equipment at a great price, and delivered on time. The pull up/dip station as well as the bench are solid as a rock. Thanks!

Google

Fitness Avenue high quality fitness equipment quickly and as per my order. All items were as expected, service was very prompt. thank you for everything my gym is well stocked thanks to Fitness Avenue.

Google

Process was quick and easy . Thank you.

Google

Great service and very smooth pickup process. Makes shopping during COVID a great and simple experience.

Google

Great service! Ordered online. When I went to pick up everything was all set up and it was very easy and received exactly what I ordered. The follow up with emails and text from the time I ordered on line to the time I picked up was impressive!! Thank you!!

Google

Recently purchase flooring for my garage gym. Pickup was easy and the prices were cheaper than competitors for a better quality product. I would recommend anyone to check out Fitness Avenue for their fitness needs.

Google

Everything was well-packed and delivered in good condition. Reasonable prices and fast service. Very happy with my purchase!

Google

These guys are definitely the best in the fitness game in Toronto. Very competitive prices and great quality products. Have recommended many people to this store already.

Google

The order was processed well on time and option of pick up from warehouse is so awesome. Loved the weights and the service, looking forward to getting more soon. Grateful to you Fitness Avenue

Google

Got item withing 2 days. After ordering, got a call the next day and picked up the item the following day. The squat rack i ordered is great.

Google

Fitness avenue has excellent products/solutions for a great price. I get all my equipment here! Only thing I could recommend is the ability to pre-order items that are back ordered.

Google

Great selection. Quick shipping. Even faster turn around for pick up at warehouse.

Google

Frankly they're the best in terms of pricing and quality. Extremely pleased with my new rack and it's build. Definitely recommend these guys.

Google

Fast delivery and knowledgeable staff!!

Google

I'm happy to report that my previous issues with customer service have been resolved. Fitness Avenue acknowledged them and took great measures to ensure I was satisfied in the end. It's really appreciated. Apart from that my experience with their products has been amazing. Really like my utility bench and the leg extension attachment. Products feel solid and of high quality.

Google

Good value for the products good customer service

Google

I am super impressed by the service from this company. Super fast delivery to my house. Amazing quality and a price that still seems to good to be true. Im looking forward to my next purchase!

Google

Excellent service and fast delivery !

Google

Given that I ordered these during COVID-19, the weights were available and shipped fast! I’ve already recommended Fitness Avenue to all my buddies. High quality weights and reasonable prices.

Google

Extremely satisfied with the quality of the equipment. We ordered the TS009 FID bench, Olympic bar, virgin rubber plates and 20”x20”x20 mm flooring mats which comes with the connectors. Fast and professional delivery service. Online order entered on a Sunday and delivery scheduled and arrived 3 days later. COVID safety protocols followed on the delivery. Entire positive experience ensures we will be repeat customers.

Google

We had a great experience with Fitness Avenue! Everything was delivered within a reasonable time frame and quality of the equipment is great. We only wish that they had more equipment in stock so we can order more!

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.