BUSINESS REVIEWS

Fitness Avenue

1300 Alness St., Concord, ON, L4K 2W6, Canada

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 201–250 of 461 published reviews.

Google

I purchased a Lat Cable Machine from Fitness Avenue and some accessories, the purchase and pickup was efficient, assistance was provided by the staff to load the items. I am currently enjoying use of the Lat Machine I highly recommend purchasing Fitness Avenue.

Google

This was my second order with fitness avenue. Order online and pick up went smooth, no hiccups. Big improvement from first order when Covid pandemic first started.

Google

quick and easy ordering, pick up had no issues., overall got what I paid for with no hassles

Google

I ordered flooring for my gym! Ordering online from Fitness Avenue was seamless! Would definitely recommend this company!

Google

Super quick delivery, and I'm very happy with my purchase! Good price/quality products.

Google

Amazing customer service and their products are very good quality at a very reasonable price. Thank you for everything!

Google

Ordered multiple items from Fitness Avenue that were all listed as in stock. I was able to pick everything up within a few days of making the initial order. Was quick and seemless. No complaints, other than putting Amstaff equipment together is similar to building anything from IKEA (instructions are not exactly detailed). I'd order again from Fitness Avenue in the future.

Google

Very happy with my Fitness Avenue setup!!

Google

Great quality items at affordable prices. This is my second barbell from Fitness Avenue, I’m happy with both of them. If you’ve got a home gym and you’re looking to outfit it without breaking the bank, they’re the place to go. They’re understandably a bit swamped with orders due to the pandemic, so order fulfillment will take a bit longer than expected. You’ll be able to get through to their customer service reps that will essentially tell you the same thing. The main reason for the 4 stars rating instead of 5 is that there needs to be more communication from their end after you pay for your order. Many companies are doing this through automated emails, more detailed/advanced tracking information even before the item has been shipped.

Google

Bought equipment for a home gym and it may not have been as simple to assemble but Fitness Avenue has been amazing and would highly recommend them and their products! Thank you Fitness Ave for the great service

Google

Great prices cheaper than other places good quality and recommendable.

Google

Excellent service, delivery was prompt and product arrived in great shape with no issues.

Google

Great customer service, thank you for offering goood products and service even through the pandemic. Pick up was organized and efficient. Highly recommended!

Google

Great customer service provided by the entire staff, specifically Antonio. Antonio helped me get everything aligned throughout my entire order. Product quality is great, definitely worth your money!

Google

I have now ordered from Fitness Avenue two times, and am really satisfied with the products as well as pick-up options. Great service and exceptional quality - Kudos to the team behind all this. Grateful to you Fitness Avenue

Google

Great prices, great equipment, great shipping and customer service!! Will definitely order again.

Google

Website easy to navigate.pickup at warehouse was efficient t amd safe amd convenient as a 20 min drive.

Google

Quick service and the product was exactly what I was looking for!

Google

Purchased directly from company's website, got best deal than seeing same item on Amazon. Great bench, lots of neat accessories and exercises that can be done on it. Only criticism (more like an area of opportunity for FA) is it would be beneficial for some kind of booklet or online videos that show all the exercises available with the bench and its accessories. I can guess what everything is designed to do, but I would have appreciated something that kind of shows me best form / approach. Eg. There are what appears to be dip handles facing backward on the barbell stirrups. So am I to try to do the dips with them facing back, or would it make more sense to turn the stirrups around so the dip handles are facing towards the seat of the bench? Either way would kinda work, but I think turning them around would give best stability....now if I do, how best do I perform a dip? Even the promotional video on YouTube only shows the static picture on the website / Amazon. If you're going to put a video on YouTube to promote the bench and build value, I encourage you to invest in a 5 min video that actually shows someone using the bench and accessories. I'm sure it will build value in the bench for even the standard price. I didn't even notice the dip handles when I bought it and was impressed to see them when I started putting it together! Thank you, will definitely check FA out again when I need more equipment.

Google

Straightforward puechase and even though they booked multiple people for the same time slot for curbside pickup, pickup was smooth and quick. Thank you Fitness Avenue!

Google

Great prices, Great selection, Great service! I'll be ordering more stuff for sure. Those 55lb bumpers look awesome! I want some!

Google

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.