BUSINESS REVIEWS

Fitness Avenue

1300 Alness St., Concord, ON, L4K 2W6, Canada

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 151–200 of 461 published reviews.

Google

Fast, easy, and great prices.

Google

Very happy with the price point, and with the overall functionality. The website is also super easy to navigate, and prices are provided (you would not believe how many suppliers want you to call for everything. Not cool). Just gave them the 5th star, because they have made warehouse pickup an option, and the time from order to pickup has become much shorter. Also, there is more inventory now Definately, my first "go to" store when looking for new equipment.

Google

Great deals for new fitness equipment! Very pleased.

Google

Nothing but thanks for how well run and timely fitness avenue was! Thank you for such good service

Google

Very quick with pickup, easy. Great quality products.

Google

Had a great experience purchasing equipment from Fitness Avenue, the response time was fast and the process was seamless. Best price point for the equipment that I’ve seen (10-45lb plates/Olympic bar) in Toronto/Canada. Picked up from their Toronto warehouse, that took less then 5 min. 10/10 would shop here again.

Google

Purchased a squat rack with pull up bar and the unit was easy to put together and looks great in my home gym. Will definitely be buying my next piece of equipment from F.A

Google

Heavy duty products and professional people. It would the nice if they can provide free local store pickup.

Google

Excellent service and product quality. A very satisfied customer. I live In northern Ontario and drove the ~4 hrs to pick up the equipment, well worth it. Thanks Fitness Avenue, stay safe & healthy

Google

Great experience with Fitness Avenue and recommend this place! Great prices for high quality equipment. Pick up was fast and easy. Go to spot for workout equipment.

Google

great quality product. Friendly stuff. However, I must say the response time over email/phone is very long. As well, the email for pick up directed me to the wrong place although it was only 5-7 minutes of drive away from the actual warehouse.

Google

Online order and pickup was seamless. Required additional equipment and was able to purchase at the warehouse.

Google

Great products, fast turn around for pick ups, great service.

Google

It was a very seamless experience. Order placed and confirmed within 24 hours. Package was ready for pick up as advised and the wait was reasonable (10 minutes)

Google

Great group of people helping out where needed. Really appreciated the assistance with my issues fellas.

Google

Efficient communication, easy pick-up, and quick order process overall - even in Covid times. Everything was in perfect condition and arrived just as expected. Nothing was missing from the order. Excellent prices. Perfect place to purchase equipment for your gym, would definitely recommend.

Google

No issues; picked up the equipment I ordered without event. Prices were good.

Google

Great service, super friendly. The guys even helped me load my order in the rain when they saw I needed help, I didn't even have to ask.

Google

Delivery was quicker than expected. The power rack that I bought was 399 and great quality. Was fairly worried as I've never seen equipment at these prices but all good quality. Worst part is prbly the virgin rubber plates and although it says no smell there definitely is one. Suggestion is to air them outside for a few days, cover in litter to absorb the smell, or have window/good ventilation to air out over time. Have all equipment in my basement bedroom and still a slight smell that tickles the joe a bit but nothing serious and not something I notice while chilling in my room..good purchase

Google

Edited - May 3, 2021 I've made 5 seperate orders and managed to build a full gym from Fitness Avenue in under 5 months. All equipment has held up, bench has some wear on the sides due to the stitching being weak. No issues, customer service remains at 100% and don't get me started with the pricing which is pre-Covid and not astronomically increased like alot of other sellers. --- I purchased the AmStaff Fitness DF-1162 Multi-Squat Rack. Ordered - January 1, 2021 Received - January 15, 2021 Delivery Timeframe 10/10 Condition 10/10 Assembly Ease 10/10 Customer Service 10/10 Pricing 10/10 I only decided to purchase from Fitness Avenue because of a earlier review from an apna banda. As a result of this fantastic experience, I've placed my second and now third order in the past couple of days. Shoutout to Rich N. * I generally do not post reviews but in our current unprecedented times, it was worth taking the time to write this to ensure others benefit from good, honest businesses.

Google

I ordered a piece of gym equipment for curbside pickup to save myself on the shopping charges. The process could not have went better. My item was ready for pickup within the next 5 days of me ordering it. I showed up to their pickup location, loaded the equipment into my car and that was it. Very simple and pleasing experience and I am absolutely in love with the lat pulldown machine I purchased. Very affordable and very high quality, not much more you can ask for.

Google

Ordered a couple of times from Fitness Avenue for pickup. Both orders were ready within 2 days or placing them, and pickup was a breeze. 😊

Google

Great price, pick up easy! Will definitely check this website first for products when I need them!

Google

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.