BUSINESS REVIEWS

Fitness Avenue

1300 Alness St., Concord, ON, L4K 2W6, Canada

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 51–100 of 461 published reviews.

Google

Wide selection of products at good prices - easy online order and quick pick-up. Great all round experience.

Google

Fast pickup, friendly service ☺️

Google

Good service.

Google

Great equipment for Great prices! Cant be beat going here.

Google

Fantastic service. Ordered a chinup bar and dip attachment and they were on my doorstep in 3 days. Great quality, very reasonable shipping fees. Would not hesitate to purchase from them again . A++++++++

Google

Thrilled with everything we purchased here! We picked up 48 tiles of 2x2 rubber flooring for half the price of anywhere else we could find online - the quality is excellent! Pick up from the Vaughan warehouse was very easy and both the guys we dealt with there were efficient and kind. Thank you!

Google

Excellent prices and pick-up service at the warehouse was exceptional.

Google

They have quality equipment with great prices! I have ordered numerous equipment from them for my bootcamps, most recently picked up a wall mounted pull up bar for a client. They love it!

Google

Love Fitness Avenue. Friendly, positive staff. They have kept prices on fitness equipment honest during the pandemic while other businesses are gouging customers. Great equipment at realistic affordable prices. They even personally delivered my last order. Oh, and did I mention they are a Canadian business - support local.

Google

Quick, professional and great prices

Google

Good quality

Google

I purchase the plyo jump box and the item was as described. Very easy to put together it's strong it's dirty I've already done quite a few workouts on it. Definitely would shop again.

Google

I have been a long time customer of fitness avenue and i wouldn't trust anyone else with my fitness Equipment, the quality of the products is second to none, especially the Amstaff line. if your'e looking for well crafted durable, professional grade equipment, then look no further. i know like most of us the pandemic have been a challenge accessing a gym, so i have have committed to rebuilding my home gym, and the folks at fitness ave have been instrumental in making this happen...Antonio have been wonderful in assisting me with most of my transactions, and the service have been great, allbeit curbside pick-up or delivery. I still do miss going into the stores and can't wait till they fully open again to welcoming customers. if you took the time to read this review, take a couple more minutes and check out their product line or better yet try them out and see for yourself.!

Google

Great prices and service, very happy with my rack and barbell

Google

It was an easy and fast pickup, the guys at the warehouse are very kind, the quality dumbells I purchased are impeccable, definitely worth the money.

Google

Fair price good quality and good service.

Google

Quick turnaround, reasonable prices (at least relative to some I've seen) and an easy to navigate website.

Google

While the pick up took a bit longer than expected (I had to wait more than 15 minutes for my order outside the warehouse) the service was was more than adequate and the product was of excellent quality. I will certainly consider Fitness Avenue for my future workout needs.

Google

The plates raise up an enormous stink. And while it may or may not be toxic it sure is rancid and difficult to breathe around them. They description should remove the “no smell” line. Use in a well ventilated area. Other than that, good service :)

Google

I'm no expert, but Fitness Avenue seem to have as good if not better selection than Treadmill Factory, or anywhere else I researched around the GTA (including AMAZON and Walmart). Price (for the equipment i got) was a bit better. But ultimately it was the speed and availability that earned the sale. Local pick up was quick and friendly. Thank you Fitness Avenue.

Google

Great communication. Easy ordering. Pleasure to interact with!

Google

Great service! Great inexpensive products I love them and will continue to shop with them for all my fitness needs!!!

Google

Always a great experience when shopping at Fitness Avenue. When their store was open it was great going in an chatting with staff. Their equipment is solid and a great price. The online experience was great too. Good product information and it was shipped and ready way faster than I expected. (2 days!). I bought 3 kettlebells and they are beautiful and great quality. Keep up the great work!

Google

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.