The professional and courteous experience I had with Direct Security And Sound Inc. has compelled me to inform all my acquaintances of the quality work, the good communications and the awareness that this company possesses. I am grateful for the hard working efforts and not only their staff, but of the owners who back everything they say, and perform. If someone is looking for what this company offers. I would highly suggest that they contact them and discuss their needs.
BUSINESS REVIEWS
Direct Security & Sound Inc
7614 Lander Ave, Hilmar, CA, 95324, United States
Write a reviewAbout Direct Security & Sound Inc
Direct Security & Sound Inc., nestled in the heart of Hilmar, is a trusted provider of top-tier security and sound solutions. Renowned for their exceptional service, they cater to both residential and commercial needs with ease. Customers rave about the accessibility of owner Larry, the warmth of office manager Lisa, and the professionalism of their technicians like Javier. Whether it's a seamless installation or a system upgrade, their team is lauded for their expertise and dedication to customer satisfaction. With Direct Security & Sound Inc., clients are assured of quality products, meticulous workmanship, and a company that stands by its service, making them a highly recommended choice for anyone seeking peace of mind and impeccable sound systems.
Customer reviews
Showing 101–150 of 234 published reviews.
Loved working with them, very professional!!
Great company, all the work they did was explained well and very professional 5⭐️⭐️⭐️⭐️⭐️ rating well earned
Very prompt to come out and review work that needed to be completed and to provide a quote. Showed up on the scheduled date and time. Rewired the entire house with new coax and switch box. Very fast and very neat. Very professional company.
Direct Security & Sound is a fantastic option for any security camera needs. They are always willing to help and are amazing with troubleshooting anything that comes up. Very knowledgeable. We highly recommend them!
I love this company ! I’m so glad we have them ! The customer service is AMAZING ! And so are their services ! Thank you so much for all that you do !!
Great work. Very professional and helpful
Great business wonderful people to work with
You can not go wrong with this company! Great staff, great company and very trust worthy! Kathy is amazing and always so willing to help! Highly recommend!
Gonzalo and his assistant were amazing! They were on time, professional and finished the project in a timely manner. Gonzalo made few great recommendations that we went with for the cameras. I highly recommend these guys!
Very helpful, easy and helpful troubleshooting over a phone call
They are very professional, excellent workmanship, on time an very helpful with meeting your needs.bHighly recommend them.
Larry, and the guys at Direct Security beat my other bid for security,and sound in a new custom home we are building, they were informative,professional, and fast. Also one of the only sub contractors who REALLY cleaned up after themselves, I will use them again, and you should too!
The technician showed up on time and was very professional explaining how the system works I would recommend this company to anyone thanks for your help
Larry did a great job and was really fast getting things done even though it was really hot that day. I’m
They were very professional and took care of our needs at Reasonable time. I would recommend them time and time again I appreciate them very much
We have use Direct Security & Sound, Inc. many times over the past 4 years. They do quality work and employees are very friendly and helpful. I highly recommend this company for installing security systems and top quality technical equipment.
Awesome and quick service!
Amazing service quick, very experienced and knowledgeable technician his name Waleed. I do recommended for everyone.
They installed cameras at Splash & Dash Car Wash in Newman. We’re SUPER HAPPY with their quality service!
Just updated our 20 year old alarm on our latest home and it works like a charm! Larry did my first home almost 15 years ago and I wouldn’t hesitate to recommend him for any of your low voltage-alarm needs!!! Excellent service and prices, I highly recommend him!!
The service Tec was very good and efficient
Been using them since I started my business. Always great to work with and always efficient!
I chose Direct Security to install security systems at my home and rental house. Everyone I dealt with was courteous and helpful. The technician arrived on time, was knowledgeable, pleasant and efficient. I appreciate dealing with a locally owned business of this caliber and recommend them to my friends without hesitation.
As always Larry's installs come out clean and professional. No worries about how it's going to look when it's done.
Direct Security has been doing our security for several years. The office staff is great to work with for scheduling & the techs have always fixed our issues. We highly recommend and trust Direct Security
We’ve had the pleasure of using Direct Security many times for multiple projects. We have always had a great experience with Larry and his staff. Always professional, clean and delivers exactly what is asked (if not more). Highly recommend and they’ll continue to be our go to company.
Excellent work gentleman! Efficient, clean, and quick! Thank you foe the Surveilance system! You guys rock!
The company was on time, knowledgeable and accommodating to what my goals were with the camera system and the areas I wanted covered. Their work was very neat and clean, and they also offered suggestions as to different locations and means to hide the wiring if that was what I wanted. They exceeded my expectations, were very efficient, and finished the job of installing and wiring eight cameras in about four hours. Would definitely recommend them and would use them again!
Great service, quick and so nice!
We had a security issue at our house and called Direct Security to schedule a time for them to come and add additional sensors at our house. Because of our situation, the scheduled someone to come out first thing the next morning. The technician was timely (early!) and very professional. I’d recommend Direct Security to anyone who wants top-notch security of their home.
Great Customer Service…..
Customer service at its best. Larry and his crew have been a dream to work with. There attention to detail is impeccable and Lisa in the office jumps through hoops to get thing done. Don’t hesitate to contact them for all you security & audio needs
The Tech was great, he fixed our issues and setup cameras on my Iphone.
TLDR: This company sets a very high bar for all contract work, even outside their field. Excellent work, excellent customer service. Details: I had been trying to find a reliable installer for months to do some ethernet cabling but every contractor I called ran the whole package of bad customer service: poor communication, not showing up on time, not providing any quote documentation. Direct Security & Sound, Inc sets the bar for all contractors. Lisa always returned calls, was super helpful, super friendly, and even, (this is a real surprise) called the day before to confirm the the appointment. I don't know why it's so hard for all other contractors to do this. The technicians Javier and Gonzalo did an amazing job and were extremely professional. They double checked with us for placement before cutting holes. They worked efficiently, not rushing but also not running up the hourly. They even took the time after the install to make sure my equipment worked. When they were totally finished I grabbed my vacuum to clean up before putting furniture back to find there was nothing to clean! I was actually shocked to see all the work areas cleaned up so well that you couldn't even tell someone had done any work. They even wiped hand prints off walls! Great company, great work, great employees!
BEST service around, must try their services!!
Direct Security is very prompt, knowledgeable & professional. I highly recommend them.
Prompt response and excellent follow up. The staff has been a pleasure to deal with
Good customer service and sufficient knowledge of the work they perform. Will definitely recommend them
Frequently asked questions
What types of services does Direct Security & Sound Inc. provide?
They offer installation and maintenance of security camera systems, alarm systems, surround sound, central vacuum, and related wiring services for homes and businesses.
How does Direct Security & Sound Inc. handle customer support and communication?
The company is known for prompt, courteous, and clear communication, keeping customers informed throughout the process and providing helpful troubleshooting and follow-up support.
What can I expect during installation and service visits?
Technicians arrive on time, perform work efficiently and neatly, explain system operation, and ensure everything is working before leaving. Cleanup after installation is typically thorough.