BUSINESS REVIEWS

Direct Security & Sound Inc

7614 Lander Ave, Hilmar, CA, 95324, United States

About Direct Security & Sound Inc

Direct Security & Sound Inc., nestled in the heart of Hilmar, is a trusted provider of top-tier security and sound solutions. Renowned for their exceptional service, they cater to both residential and commercial needs with ease. Customers rave about the accessibility of owner Larry, the warmth of office manager Lisa, and the professionalism of their technicians like Javier. Whether it's a seamless installation or a system upgrade, their team is lauded for their expertise and dedication to customer satisfaction. With Direct Security & Sound Inc., clients are assured of quality products, meticulous workmanship, and a company that stands by its service, making them a highly recommended choice for anyone seeking peace of mind and impeccable sound systems.

Customer reviews

Showing 51–100 of 234 published reviews.

Google

BBB

Excellent service. Very quick response to our initial contact. Job done quickly and efficiently.

Google

Always timely, professional, knowledgeable and friendly! Larry and his crew are fantastic!

Google

Everything was done as described, on time, and within the very reasonable estimate. Larry is a fair and knowledgeable business man. Gonzalo and Manny were very efficient in their installation. In addition, their clean up and explanation of the system was perfect. I would strongly recommend to anyone thinking of security / sound or any other wiring jobs.

Google

Excellent customer service, fast, efficient and very friendly! Definitely will call them again. Thank you Direct Security!

Google

larry is excellent person to work with, and very savvy about a lot of things.

Google

Direct Security provides quick and efficient service, and their cameras are high quality. We are very happy with the company and the products and services they provide.

Google

Excellent service and employees very knowledgeable and friendly.

Facebook

Great service. They do a great job taking care of your needs and their so nice

Google

Great installers, fast and polite.

Google

5 star service always. We have used Direct Security multiple times and will continue to use. We highly recommend. Larry has a great team of guys. Javier came this time and we will welcome him back again in the future.

Google

Larry put everything together to convert the old surround sound system to a wireless Sonos system, then added the speakers we wanted for other areas in the house to the same system. Everything is working great.

Google

Very professional and reasonably priced. Gave us great recommendations without overselling things we didn't need. Larry is very knowledgeable and answered all of our questions. We had an old surround sound system that we needed to upgrade and we also need to install an outdoor TV with Bluetooth soundbar and speakers. Excellent work ethic and great customer service! Highly recommend!

Google

Great customer service and follow up care!

Facebook

Great company and great people. They always do a great job. We had them modify our security system and add an outdoor sound system to our home. We love it.

Google

Great service and follow up! I always call Larry and Direct security for all my needs. Support small businesses.

Google

they came in and did everything they said they would in a timely manner I would recommend them to anyone

Google

The team is extremely responsive and always focused on our needs. Recommend Larry and his team without hesitation!

Google

Great job done!

Facebook

The employees were very professional. They were very knowledgeable about their products and made sure everything worked before they left. I was very happy with their work. They both were very personable.

Google

Great service, great advice, very professional and went above and beyond our expectations!! HIGHLY RECOMMEND

Google

Larry and team are great! We had a new alarm system installed in our home while construction was happening. They were very reliable and were able to come in and get the job done quickly. Thank you!

Facebook

Everything went perfectly. Gonzalo was geat, fast and efficient! and the price was right. I will only use DSS from now on.

Google

Very prompt to come out and review work that needed to be completed and to provide a quote. Showed up on the scheduled date and time. Rewired the entire house with new coax and switch box. Very fast and very neat. Very professional company.

Google

Excellent service and employees very knowledgeable and friendly.

Google

Direct Security and Sound installed a camera security system at my restaurant. They were knowledgeable, prompt and professional.

Google

I've had many services done through Direct Security & Sound. I've always felt comfortable and safe with every employee who has had to enter my home for install or the occasional repair. Larry is picky (which is what you want when you've just built a home). He found solutions to hide a vac pan for our central vac that would have otherwise been an eyesore, and was clever with some other tricky areas of our home. They are quick with responses and attentive to any issues or questions I have. Recently, I was away on vacation when we had a long power outage that caused an issue with the keypad. I texted Larry and within 10 minutes he had contacted my daughter and walked her through some steps to reset it. A week later there were a few more tweaks needed and Kathy worked a couple hours on her end to make sure everything was back to normal. I've mostly dealt with Larry & Kathy and they're wonderful!!! The quality of their work, clean up, product, and exceptional customer service is why I would always choose this company for my security, central vac or surround sound needs, highly recommend! A++

Google

The team is extremely responsive and always focused on our needs. Recommend Larry and his team without hesitation!

Google

Responsive, efficient, professional, and a valuable service.

Google

I am a property manager of an apartment complex here in Newman California. We have a security camera system that started malfunctioning in September, I called several security camera companies to help me find a resolution to our problem. One of the companies that came out to the property stated that he would have to dig up all of our driveways to find out what was causing the problem, also they would need to do an aerial view of our property, before installing all new lines & equipment!! My maintenance tech called Direct security and sound inc.they came to our property the very next day, the technician Larry (I believe his name to be) was very, very, knowledgeable, professional and had our problem corrected within literally 5 minutes. He was very pleasant to interact with and worked with us to further improve our equipment in the future. From here on out, I will only use Direct security and sound Inc. as our security camera company. Larry was great (I'm going feel really silly, if his name isnt Larry,lol.)

Google

Excellent service and employees very knowledgeable and friendly.

Google

Excellent

Google

BBB

***** is great. Very knowledgeable. I recommend him highly. I have used him for several years in personal and business issues.

Google

Have been with DSS for 7 years now, their customer service is second to none. Always responsive and the few times I have needed support they were there to answer and at my house within a day or two. Strongly recommend to all my friends and family

Google

Always great doing business with Direct Security & Sound. Larry is extremely knowledgeable, thorough and helpful. He will find solutions for all of your sound and security needs! Also, it is pretty easy to get a quick appointment with them as they are very accommodating.

Google

We had Direct Security and Sound out again and they just never disappoint. Work is completed and always cleaned up after, as if they weren’t even there. Kathy in the office is always so incredibly kind and informative. She lets us know when the team is headed out and responds immediately. Highly recommend!!!!!

Google

A job well done,, my mom and I are very satisfied and happy 😊 Thank you

Facebook

They did a great job putting in security cameras at my house and businesses.

Google

Gonzalo & Manny were great! They were professional, knowledgeable and timely. Kathy in the office was also amazing. She kept us informed through the whole process of our install. Larry has built a quality team for Direct Security & Sound and we highly recommend them!

Google

Direct Security is trustworthy, efficient and gives outstanding service.

Google

Gonzalo and Manny were great! Fantastic attention to detail and they made sure everything was working perfectly before leaving. They even offered to do some follow up research for us. Absolute professionals and as nice as could be.

Google

Great company and and great service. Took care of our needs at the almond huller. Very helpful service as well call Larry for your security needs

Google

5 star service. Great communication and attention to detail are what Larry and his team bring every day. We will definitely use again! Gonzalo and his assistant were professional and cleaned up really well.

Facebook

Direct Security is trustworthy, honest, quick and so personable as well as professional. They are differently a 5 star rating in all areas. Thanks A Million - Carol and Jim McRoberts for all your past and future work.

Google

Top notch business, this owner and Gonzalo are very professional and friendly. I would highly recommend this team for your security needs.

BBB

Excellent customer service On-time Products description true to phone conversation Prices competitive

Frequently asked questions

What types of services does Direct Security & Sound Inc. provide?

They offer installation and maintenance of security camera systems, alarm systems, surround sound, central vacuum, and related wiring services for homes and businesses.

How does Direct Security & Sound Inc. handle customer support and communication?

The company is known for prompt, courteous, and clear communication, keeping customers informed throughout the process and providing helpful troubleshooting and follow-up support.

What can I expect during installation and service visits?

Technicians arrive on time, perform work efficiently and neatly, explain system operation, and ensure everything is working before leaving. Cleanup after installation is typically thorough.