Advanced App diagnosed the issues with my HVAC System , worked with my H/O warranty to replace my complete HVAC. All work was done professionally, techs were all courteous and efficient. My yearly checkup was recently completed and same quality service. I have also used their services for other repairs as well before system replacement. I would highly recommend Advanced App Service.
BUSINESS REVIEWS
Advanced Appliance Service Inc
3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States
Write a reviewAbout Advanced Appliance Service Inc
Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.
Customer reviews
Showing 201–250 of 1,784 published reviews.
Very professional and the communication was excellent. The technician was very knowledgeable and helpful, excellent company and staff
Our problem was pinpointed within minutes and was able to be resolved.
Advance Appliance technician worked on my dryer and fixed it. Service technician was professional and he also covered his shoes not to track dirt on my carpet. I would use them again.
Noe and Duane arrived at the earliest time promised and wore masks and foot covers to enter my home. They were professional, respectful, and explained the details of the inspection and work they did. They were great representatives for Advanced Appliance Service!
Mr. Ben, our service technician, demonstrated exceptional expertise. His two visits to our residence were exemplary, and he is the most skilled technician from your company we have encountered.
Great service each time! Very thorough and always follow through.
They are always so courteous and help with the problem in an informational way so you can look for it next time! They are efficient and on time, sometimes even early! Thanks for fixing all my appliances over the years
Technician showed up when he said he would. He was professional and efficient and explained in easy-to-understand terms what our problem was.
He discovered a minor issue with the door of my dryer. He had necessary material in his truck so the whole project was completed very quickly and successfully.
A great company to work with! Excellent technicians who keep you updated with your repair time frame.
The technicians that came addressed different issues. One was a washing machine and the other was plumbing. They did the best they could with both. We appreciated their recommendations.
Very professional and help me as quickly as possible in a very difficult time!! THANK YOU
Went out of their way to get me on schedule in time. Was friendly and efficient when here. Much appreciated.
Great experience. Look forward to doing business again
Sry friendly and informative
Excellent response, professional and courteous personnel
Well Done
Took 2 visits and the location of the part. Very grateful that my oven is now fixed!
Wayne was very professional ,pleasant and quick servicing my heating and air. He found a faulty part and replaced it. My heating works so much better now. He was great. I hope he will be sevicing my heating and air again. I have always gotten great service from Advanced and will continue to use you in the future
Brian found a problem and fixed it, saving us a future service call. THANKS BRIAN.
Very good maintenance plans.
***** was very informative. Went through all problems that was noted. Explained all options that I asked about. I plan to switch to Advanced to take care of all my HVAC needs, including yearly services! Thanks
***** was very informative. Went through all problems that was noted. Explained all options that I asked about. I plan to switch to Advanced to take care of all my HVAC needs, including yearly services! Thanks
Patrick repaired my microwave that is 10 yrs old. Hopefully I’ll get some more use out of it.
Good reliable service. Took the time to acknowledge each issue I had.
Great service in every respect.
The customer ********************** at *********************** are always good for to me. For the 8 years that I have been doing service with them.
Pablo and another Gentleman showed up very professional. Saw what the problem was picked up supplies from Lowe’s and took care of our concerns. Would used them again!
Love the service and customer service. Alway on time and very reasonable prices..
The service technician didn't try to find a problem where there wasn't one. We needed to replace a battery in fire alarm. Piedmont Natural Gas had told us our oven was producing too much carbon monoxide and turned off the gas to the stove/oven. Advanced had a tech out in an hour. After checking it out. He confirmed there was no problem and turned the gas on.
Speedy courteous service
Wonderful technicians, awesome service!
Provided better service than was expected. Even when parts were back ordered I was kept informed. Left everything better than they found it.
I’ve stayed with Advanced Appliance for years now because their technicians are good. And they’ve always taken good care of my issues. I want no other company handling my repairs but Advanced.
They did a great job on my oven!
Fast inspection because they take such good care of my heating system. Last year they saw some things that needed attention to help maintain my system. Always friendly and respectful when they come in my house.
Always great service....
A very knowledgable technician who was prompt in coming and ordering the part.
I have used Advanced Appliances for over 20 years. Yesterday was the most positive experience I have had being their customer . Ed, the technician, was the most professional and personable ( a rare combination) of anyone who has provided service for me. He handled an unexpected repair for me while explaining and answering all my questions. I felt no concern when he completed the job.
On time, knowledgeable, did a get job and got it done quick.
Mr Wayne was prompt and courteous. He answered the questions I had and resolved any issues that I might have had.
Jeremy was very professional and effit.
Excellent service, found problems with unit, wonderful consumer service
Frequently asked questions
How does Advanced Appliance Service Inc handle part availability for repairs?
Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.
What should I expect from the professionalism and conduct of the technicians?
Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.
How does Advanced Appliance Service Inc communicate about repair issues and options?
Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.