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BUSINESS REVIEWS

Advanced Appliance Service Inc

3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States

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About Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.


Customer reviews

Showing 201–250 of 1,784 published reviews.

BBB

Advanced App diagnosed the issues with my HVAC System , worked with my H/O warranty to replace my complete HVAC. All work was done professionally, techs were all courteous and efficient. My yearly checkup was recently completed and same quality service. I have also used their services for other repairs as well before system replacement. I would highly recommend Advanced App Service.

Mike DJan 16, 2025
Google

Very professional and the communication was excellent. The technician was very knowledgeable and helpful, excellent company and staff

Greg SoutoJan 07, 2025
Google

Our problem was pinpointed within minutes and was able to be resolved.

Audrey Bell-FarrowDec 31, 2024
Google

Advance Appliance technician worked on my dryer and fixed it. Service technician was professional and he also covered his shoes not to track dirt on my carpet. I would use them again.

Linda HopsonDec 27, 2024
Google

Noe and Duane arrived at the earliest time promised and wore masks and foot covers to enter my home. They were professional, respectful, and explained the details of the inspection and work they did. They were great representatives for Advanced Appliance Service!

Donna WilliamsDec 23, 2024
Google

Mr. Ben, our service technician, demonstrated exceptional expertise. His two visits to our residence were exemplary, and he is the most skilled technician from your company we have encountered.

lawrence armijoDec 23, 2024
Google

Great service each time! Very thorough and always follow through.

J WallsDec 21, 2024
Google

They are always so courteous and help with the problem in an informational way so you can look for it next time! They are efficient and on time, sometimes even early! Thanks for fixing all my appliances over the years

Will PowellDec 16, 2024
Google

Technician showed up when he said he would. He was professional and efficient and explained in easy-to-understand terms what our problem was.

Melody BishopDec 16, 2024
Google

Wendy Jo WilliamsDec 16, 2024
Google

He discovered a minor issue with the door of my dryer. He had necessary material in his truck so the whole project was completed very quickly and successfully.

kathy rousonDec 16, 2024
Google

A great company to work with! Excellent technicians who keep you updated with your repair time frame.

Lisa CooperDec 16, 2024
Google

The technicians that came addressed different issues. One was a washing machine and the other was plumbing. They did the best they could with both. We appreciated their recommendations.

Linda ThompsonDec 16, 2024
Google

Very professional and help me as quickly as possible in a very difficult time!! THANK YOU

claudine crockettDec 15, 2024
Google

Went out of their way to get me on schedule in time. Was friendly and efficient when here. Much appreciated.

Steven NelsonDec 15, 2024
Google

Great experience. Look forward to doing business again

Michael PopaliskyDec 15, 2024
Google

Sry friendly and informative

Lavonda DonnellDec 14, 2024
Google

Excellent response, professional and courteous personnel

John LedbetterDec 13, 2024
Google

Well Done

TOM WHITEDec 13, 2024
BBB

Took 2 visits and the location of the part. Very grateful that my oven is now fixed!

SHERYL TDec 13, 2024
Google

Wayne was very professional ,pleasant and quick servicing my heating and air. He found a faulty part and replaced it. My heating works so much better now. He was great. I hope he will be sevicing my heating and air again. I have always gotten great service from Advanced and will continue to use you in the future

Donna HamptonDec 13, 2024
Google

Brian found a problem and fixed it, saving us a future service call. THANKS BRIAN.

Larry ChafinDec 12, 2024
Google

Very good maintenance plans.

Orton AcademyDec 12, 2024
BBB

***** was very informative. Went through all problems that was noted. Explained all options that I asked about. I plan to switch to Advanced to take care of all my HVAC needs, including yearly services! Thanks

Leander KNov 15, 2024
BBB

***** was very informative. Went through all problems that was noted. Explained all options that I asked about. I plan to switch to Advanced to take care of all my HVAC needs, including yearly services! Thanks

Leander KNov 14, 2024
Google

Patrick repaired my microwave that is 10 yrs old. Hopefully I’ll get some more use out of it.

Darlene BruebakerNov 13, 2024
BBB

Good reliable service. Took the time to acknowledge each issue I had.

SANTANIA SNov 13, 2024
Google

Great service in every respect.

Claire ShawNov 12, 2024
BBB

The customer ********************** at *********************** are always good for to me. For the 8 years that I have been doing service with them.

TAURUS LNov 12, 2024
Google

Pablo and another Gentleman showed up very professional. Saw what the problem was picked up supplies from Lowe’s and took care of our concerns. Would used them again!

Avdo AljicNov 12, 2024
Google

Love the service and customer service. Alway on time and very reasonable prices..

C WilderNov 12, 2024
Google

Paul NoseworthyNov 11, 2024
Google

neelu sharmaNov 08, 2024
Google

The service technician didn't try to find a problem where there wasn't one. We needed to replace a battery in fire alarm. Piedmont Natural Gas had told us our oven was producing too much carbon monoxide and turned off the gas to the stove/oven. Advanced had a tech out in an hour. After checking it out. He confirmed there was no problem and turned the gas on.

Susan DyeNov 07, 2024
Google

Speedy courteous service

Graeme BoltonNov 06, 2024
Google

Wonderful technicians, awesome service!

Helene KennedyNov 02, 2024
Google

Provided better service than was expected. Even when parts were back ordered I was kept informed. Left everything better than they found it.

Brian TuckmantelNov 01, 2024
Google

I’ve stayed with Advanced Appliance for years now because their technicians are good. And they’ve always taken good care of my issues. I want no other company handling my repairs but Advanced.

Chris AuroAstraNov 01, 2024
Google

Heather CummingsNov 01, 2024
Google

They did a great job on my oven!

Russell HillOct 30, 2024
Google

Fast inspection because they take such good care of my heating system. Last year they saw some things that needed attention to help maintain my system. Always friendly and respectful when they come in my house.

Shuronia PfluegerOct 30, 2024
Google

T HibbettOct 29, 2024
Google

Always great service....

Ralph Crite, JrOct 29, 2024
Google

A very knowledgable technician who was prompt in coming and ordering the part.

Shirine GhardaOct 28, 2024
Google

I have used Advanced Appliances for over 20 years. Yesterday was the most positive experience I have had being their customer . Ed, the technician, was the most professional and personable ( a rare combination) of anyone who has provided service for me. He handled an unexpected repair for me while explaining and answering all my questions. I felt no concern when he completed the job.

Patricia BungeOct 25, 2024
Google

Leslie CrumptonOct 23, 2024
Google

On time, knowledgeable, did a get job and got it done quick.

John PattersonOct 23, 2024
Google

Mr Wayne was prompt and courteous. He answered the questions I had and resolved any issues that I might have had.

Dorea BrooksOct 23, 2024
Google

Jeremy was very professional and effit.

Sandy VolinskiOct 23, 2024
Google

Excellent service, found problems with unit, wonderful consumer service

Ronald BoguesOct 21, 2024

Frequently asked questions

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.