BUSINESS REVIEWS

Advanced Appliance Service Inc

3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States

About Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Customer reviews

Showing 251–300 of 1,827 published reviews.

Google

They are always so courteous and help with the problem in an informational way so you can look for it next time! They are efficient and on time, sometimes even early! Thanks for fixing all my appliances over the years

Google

Technician showed up when he said he would. He was professional and efficient and explained in easy-to-understand terms what our problem was.

Google

He discovered a minor issue with the door of my dryer. He had necessary material in his truck so the whole project was completed very quickly and successfully.

Google

A great company to work with! Excellent technicians who keep you updated with your repair time frame.

Google

The technicians that came addressed different issues. One was a washing machine and the other was plumbing. They did the best they could with both. We appreciated their recommendations.

Google

Very professional and help me as quickly as possible in a very difficult time!! THANK YOU

Google

Went out of their way to get me on schedule in time. Was friendly and efficient when here. Much appreciated.

Google

Great experience. Look forward to doing business again

Google

Sry friendly and informative

Google

Excellent response, professional and courteous personnel

Google

Well Done

BBB

Took 2 visits and the location of the part. Very grateful that my oven is now fixed!

Google

Wayne was very professional ,pleasant and quick servicing my heating and air. He found a faulty part and replaced it. My heating works so much better now. He was great. I hope he will be sevicing my heating and air again. I have always gotten great service from Advanced and will continue to use you in the future

Google

Brian found a problem and fixed it, saving us a future service call. THANKS BRIAN.

Google

Very good maintenance plans.

BBB

***** was very informative. Went through all problems that was noted. Explained all options that I asked about. I plan to switch to Advanced to take care of all my HVAC needs, including yearly services! Thanks

BBB

Google

Patrick repaired my microwave that is 10 yrs old. Hopefully I’ll get some more use out of it.

BBB

Good reliable service. Took the time to acknowledge each issue I had.

Google

Great service in every respect.

BBB

The customer ********************** at *********************** are always good for to me. For the 8 years that I have been doing service with them.

Google

Pablo and another Gentleman showed up very professional. Saw what the problem was picked up supplies from Lowe’s and took care of our concerns. Would used them again!

Google

Love the service and customer service. Alway on time and very reasonable prices..

Google

The service technician didn't try to find a problem where there wasn't one. We needed to replace a battery in fire alarm. Piedmont Natural Gas had told us our oven was producing too much carbon monoxide and turned off the gas to the stove/oven. Advanced had a tech out in an hour. After checking it out. He confirmed there was no problem and turned the gas on.

Google

Speedy courteous service

Google

Wonderful technicians, awesome service!

Google

Provided better service than was expected. Even when parts were back ordered I was kept informed. Left everything better than they found it.

Google

I’ve stayed with Advanced Appliance for years now because their technicians are good. And they’ve always taken good care of my issues. I want no other company handling my repairs but Advanced.

Google

They did a great job on my oven!

Google

Fast inspection because they take such good care of my heating system. Last year they saw some things that needed attention to help maintain my system. Always friendly and respectful when they come in my house.

Google

Always great service....

Google

A very knowledgable technician who was prompt in coming and ordering the part.

Google

I have used Advanced Appliances for over 20 years. Yesterday was the most positive experience I have had being their customer . Ed, the technician, was the most professional and personable ( a rare combination) of anyone who has provided service for me. He handled an unexpected repair for me while explaining and answering all my questions. I felt no concern when he completed the job.

Google

On time, knowledgeable, did a get job and got it done quick.

Google

Mr Wayne was prompt and courteous. He answered the questions I had and resolved any issues that I might have had.

Google

Jeremy was very professional and effit.

Google

Excellent service, found problems with unit, wonderful consumer service

Google

Technician was great. One time, professional, and knowledgeable.

Google

I had no role in choosing Advanced Appliance (they came via my home warranty). I found the technicians helpful, competent, polite and tidy. Mike in particular really trouble shooted the repair. Very satisfied with the service I received and would highly recommend.

Google

Diagnosis was exactly on point handle in a timely manner

Google

Friendly and thorough! Answered my questions and mentioned things to lower cost and save money! I really enjoyed our tech and look forward to working with this company again!

Google

Great job, prompt work

Google

Frequently asked questions

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.