BUSINESS REVIEWS

Advanced Appliance Service Inc

3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States

About Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Customer reviews

Showing 151–200 of 1,784 published reviews.

Google

Wayne, with Advanced Appliances, was very professional, friendly, and efficient. I will reach out to this company again for any household appliance item repairs.

Google

I have used Advanced Appliance one time through a home warranty company. I found them to be trustworthy, professional, knowledgeable and flexible. Sean was sent to my home to service my dryer, oven and refrigerator. He quickly determined what repairs were needed, ordered the parts and replaced them in a timely fashion. Sean was knowledgeable, friendly and professional. I will use them again and I highly recommend them.

Google

I have been with Advanced Appliance for several years and have always had very good experience with them.

Google

Our tech Wayne did an amazing job with accurately diagnosing the issue with our hvac system. He replaced the blower wheel and filled up Freon and my air is blowing super cold now! Thank you so much for all your help, it has been 86 degrees in my home for 30 days straight!

Google

Harry came for our annual check. He found a small issue, diagnosed it, called to confirm warranty, fixed it and cleaned everything. He was quick. efficient, thorough, polite, and professional. A 5 star+ experience.

Google

Great service, communication

Google

“I’ve used Advanced Appliance Services several times and have always had a positive experience. The technicians are friendly, professional, and on time. I’ve had them come out for different home warranty repairs, and they’ve always done a great job. I would definitely recommend them.”

Google

Contracted through AHS excellent service

Google

Fixed our busted outside faucet

Google

Always ask for Advanced from my home warranty if applicable, very professional!

BBB

I can always depend on Advanced in every situation needed. No job is too difficult and completion is most definitely satisfactory!

Google

Great work. Knowledgeable. Honest

Google

Our technician, Allen was professional, polite, and knowledgeable about our HVAC system. He worked very diligently, and in laymans terms, he explained the process completely. Allen also left the work area very neat. We are so pleased with the outcome.

Google

Harry, the service tech, is awesome! He is always professional, he is respectful of your home by putting on shoe covers and is very knowledgeable and ensures that everything is done correctly and if not, he will get it fixed quickly and accurately. You can tell that he cares about what he does and takes pride in his work. He is one of a kind and they need to clone him!

Google

The service tech assigned to my repair was very knowledgeable; he was able to diagnose and fix the issue with my fridge in a very timely manner.

Google

Jeremy and Craig came to check our HVAC unit. They were efficient and took the time to explain what was going on.

Google

Craig was professional, responsive & respectful He fixed my oven & dishwasher by safely checking &replacing bad parts.let me know that if I had any problems (the repairs to let his company know.

Google

Washer repair

BBB

I have used Advanced for the last 4 years and they are great! Easy to schedule, great technicians and responsive service requests- thanks!

Google

On time, courteous, and completed the maintenance service quickly.

Google

Serviceman was personable and very knowledgeable. He was very thorough! Explained what he was doing and the results he found! I was very satisfied with the services rendered.

Google

Very professional and knowledgeable

Google

BBB

The technician called and was on time to service air-conditioned. He was very professional and explained what he was doing. I appreciate Advance Appliance.

Google

Technician was punctual, efficient and explained his assessment once completed.

Google

Gentlemen was nice and friendly

Google

Advanced Appliance replaced some HVAC ductwork in my crawlspace. They were very efficient and professional.

Google

Brian found a problem and fixed it, saving us a future service call. THANKS BRIAN.

Google

Always great customer service at reasonable prices. We have used Advanced appliances for years and will continue for any service needs.

Google

Technicians very polite, kind, helpful. Scheduling was easy and communication was excellent.

BBB

Advanced Appliance is five stars plus. The technicians are always on time, very courteous and knowledgeable. They check to make sure everything is in working order before leaving. The office representatives are always kind and helpful. Top notch service all around.

Google

Friendly and knowledgeable.

Google

Excellence in service, always!!

Google

The came, the saw,

Google

Advance Appliance is the best in my opinion. Always professional knowledgeable and curious.

Google

BBB

On time and worked as a team. When I asked questions they fully answered me. They were cordial and professional.

Google

Jeremy was great !! He explained everything very well and made a very hard and upsetting situation sound manageable. Thanks a bunch!

BBB

Google

Went above and beyond to find the part for my stove when we had no model number

Frequently asked questions

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.