BUSINESS REVIEWS

Advanced Appliance Service Inc

3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States

About Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Customer reviews

Showing 101–150 of 1,784 published reviews.

Google

The technician changed the filter and blew out the line , that is prone to stopping up. He did these along with readying it for the new season. Good service .

Google

Awesome service! Efficient, knowledgeable!

Google

Advance always gets me right. Excellent customer service!

Google

Came out and fixed our AC in 10 minutes. Our home warranty company sent them out and it took a week because they are quite busy but they did great so I understand why they’re in high demand. Very helpful and answered all our questions, didn’t feel rushed when the guy came out and we are appreciative of the service!

Google

Our AC quit working. I called Advance and made an appointment for a service call. After a full day of not working, all of a sudden it started working again. I kept the appointment but I told my wife that if it’s working fine the way it is he probably can’t find what caused it. But with careful examination he did find the contractor must have arced out on a wire and got stuck. It eventually popped loose and started working again. He adjusted the wiring so it wouldn’t happen again and it’s been fine ever since. I was impressed he found it.

Google

The tech from Advance Appliance did a fantastic job. He let me know when he was on his way and was here and fixed our problem 100%. I highly recommend Advanced Appliance. Thank you!

Google

They were very nice, efficient, and quick!

Google

nice and polite

Google

Serviceman was courteous, explained problem, and method of repair. Very thorough. Gave options and assistance with setting up further service. Advanced Appliance is prompt and reliable.

Google

Very friendly technician who made sure that my problem was fixed that day.

Google

Tech was on time and communicated well.

Google

I have 100% confidence in Advanced AC and Heating. The technician was very thorough. Dr. Middleton K. McGoodwin

Google

Arrives and handled the problem

Google

BBB

REMOVEDtook care of us 2 years in a row. He is very personable and professional. He did more for us than the other techs in the past. Didnt try to sell us but did tell us one part is wearing out. Will request him for next service.

Google

The service provided was exceptional with fine detail to the focused areas. My technician was highly skilled, professional and customer centered!

Google

Very knowledgeable and helpful technician!

BBB

Very professional and fair. I have used their services many times over the years and have always had good service.

Google

I always have excellent results with Advance applying service they are kind considerate and explained everything to me in detail. I did not give them a five-star because I think they are a little bit too expensive

Google

Very professional with the hold job.

Google

very professional and knowledgeable!!

Google

Never had a problem with their service techs or the work performed. Put in and serviced my heat pump. Easy to call the office and relay my problems. Can actually speak to a person the same day I call. Customer service on all fronts is great. Would recommend them to all my friends.

Google

Great idea to have a Service Plan with Advanced Appliance. They found a part destined to fail and replaced on the spot. Now my AC is ready before the summer heat.

Google

Great fast service techs were very skilled We appreciate your service Regards Robert and Mary Clodfelter

Google

Friendly and very knowledgeable of my furnace system. The maintenance program is very useful

Google

Reliable and friendly. Always my first call for my Samsung appliance repairs.

Google

I’ve had appliance repair and electricians out to my house and every one has been terrific! Nice guys, real, helpful, gave me lots of advice and tips. Love this company. On time, efficient, and can do it all.

Google

BBB

Thank you for fixing out bathroom fan. The service person was kind and efficient!

Google

The technician arrived on time and worked diligently to service our HVAC unit. He was very knowledgeable, efficient, and professional.

Google

Quick and professional. Very happy with the service. I will hired them any time.

Google

I have used advanced for years for my preventative care for my HVAC and also of use them through my home warranty company awesome service every time

Google

I called this service because my freezer was action up-not making ice, thawing and refreezing, etc. My agent came in and knew what to do right away after I described the problem. Thanks so much!

Google

Great check up for plumbing and HVAC units!

Google

No problem scheduling, arrived on time, was thorough, explained possible issues clearly. Friendly, professional, and considerate.

Google

Ed was very polite and professional. The service for for a semi annual service review of our a/c & heating units.

Google

The technicians are always polite, professional and knowledgeable.

Frequently asked questions

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.