BUSINESS REVIEWS

Advanced Appliance Service Inc

3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States

About Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Customer reviews

Showing 51–100 of 1,784 published reviews.

Google

BBB

fixed my stovetop issue. Had an appointment quickly. He took the time to show me the problem. Very knowledgeable. Would definitely call again.

Google

Workers showed up when scheduled and completed work in a timely manner. Will use their service again when I need it.

Google

I have always gotten good service from you. Pablo has been to my house jn the past, and he is very professional and knowledgeable. He is also very personable. The only negative I have is that you do not have anyone on call in off hours to handle emergencies. I have had to hunt down someone.

Google

Advanced Appliance Services for the win again!!! AAS are very professional, knowledgeable, and honest. We put the request in over the 4th of July holiday and they call to set the appointment first thing Monday morning. From the call to Mr. Bryan our service team technician our experience was great. Mr. Bryan came in thoroughly looked at the unit and got our air up and running in less than an hour. We are grateful for Mr. Bryan's honesty and quality service. We will continue to trust Advanced Appliances for our needs!!

Google

Ben at Advance Appliances Service was awesome to work with. He showed up on time, was professional, skillful in diagnosing the issue. After determining the issue, Ben went out of his way to pickup parts for same day repair. He had me up and running within hours. Thank you Ben for making my day!

Google

Reliable and fast .

Google

I have been a customer for 17 years. Technicians are knowledgeable and professional. They explain what work they will do and any options you have.

BBB

The service man was on time, very courteous, and professional. I would use this service again.

Google

Diagnosis was exactly on point handle in a timely manner

Google

I was connected to Advanced Appliance repair through my home warranty, and I had an excellent excellent experience from start to finish their team promptly came to assess the situation clearly identified the issue and completed the repair of my dryer within about a week allowing time for parts to be shipped throughout the process, they kept inconsistent contact with me which made everything feel smooth and stress-free. I would highly recommend events appliance repair to anyone in need of a reliable and professional appliance repair service..

Google

quick and reliable service. These guys are the best of the best. I have used them for over 20 years and still no disappointments.

Google

Prompt and professional

Google

Couldn’t have asked for better service !! Brian was amazing , personable, informative and quick. We will definitely have Advanced for all of our home needs. Thank you Advanced for everything!

BBB

Great customer and friendly experience. Very respectful of shoe coverings that had to be worn inside my home.

Google

Zack the repair person was excellent. Great communicator and pleasant about his work. Neat and tidy as well. Very satisfied.

BBB

Great customer and friendly experience. Very respectful of shoe coverings that had to be worn inside my home.

BBB

Technician was nice and knowledgeable. I have used this company for years for appliance repair, plumbing, and ac repairs

Google

Professional, prompt and knowledgeable. What more could you ask for?

BBB

Super service and quick. Efficient and friendly. What more can I say.

Google

Had a great experience with Advanced Appliance. Came out in a timely manner and fixed our AC problems quickly. Highly reccomend.

Google

Courteous service and a timely fix to the issue.

Google

BBB

They were on time and I love the gentleman that came to the house he was nice ,professional and even alert me to a gas smell that turned out to be gas leak around my gas meter .He was awesome.Thank you

Google

Jacob was awesome; very professional & knowledgeable!!

Google

My service tech was very professional and knowledgeable and showed up on time with all of the parts necessary to make my Repair quickly

Google

They texted me when they were headed my way. They came and repaired the refrigerator in a timely fashion. I paid them and we were done in no time.

Google

The person was knowledgeable

Google

Excellent company!

Google

Fast, reliable service. Very courteous and professional technician. Highly recommended!

Google

Frequently asked questions

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.