BUSINESS REVIEWS

Advanced Appliance Service Inc

3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States

About Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Customer reviews

Showing 1–50 of 1,827 published reviews.

Google

Great service

Google

This company is great! They were very knowledgeable and fixed all of the appliances that were broken. I would call them again for any repairs needs.

Google

Everyone is professional, knowledgeable, friendly and always does an excellent job! Highly recommend!

Google

Tech was very pleasant- prompt and neat. My appliance is now in great working order. I would recommend this company

Google

Technician was able to come earlier than scheduled. Diagnosed the problem and made the repair in a brief time period.

Google

Repaired my dishwasher perfectly! Excellent experience! I would highly recommend them.

Google

It was a great one. All the men that worked here informed me of what they were working on👍

Google

Great job very professional

BBB

When our built-in microwave oven went dark Advanced appliances were excellent in diagnosing the problem, ordering the defective part, and completing the repair. Being able to repair, rather than to replace, this custom-installed appliance saved us a ton of money and spared us a lot of trouble.

Google

The technician was very thorough, found and corrected the problem in a timely manner and also did a check on the air handler as well. Very pleased with the service and the technician, Ben.

Google

Very informative. Got both of the appliances running with useful tips on servicing to keep them running.

Google

Advanced Appliance is always professional, knowledgeable and timely. Bryan and Dakota did a great job replacing our main electrical box and fixed our problem. Thank you.

Google

As always Advanced did a great job. From the first call to the knowledgeable tech. Perfect experience. Thank you

BBB

Advanced Appliance Service, They are my go-to repair business! My "warranty is junk. They couldn't send someone for 10 days to fix my dryer! Advanced Appliance Repair was at my home the very day I called! Excellent workmanship. I will always call them and you REALLY should too!

Google

Good service, kept me informed and put everything back after job was finished. Very polite

Google

Top shelf professionalism displayed by the Technician sent out. He answered all my questions with professional courtesy.

Google

This place is great. Everyone I spoke with was very kind and thoughtful. They didn't charge me for anything I didn't need and they were very reasonable.

Google

Always professional and and trustworthy. I have been doing business with them for over Ten years and have been very satisfied with all transactions

Google

Pablo came to fix our garbage disposal. He was very professional and he really took a great interest in doing a job well done. I would recommend him to anyone.

BBB

Professional, efficient, prompt, knowledgeable, polite. Worked well to fix my appliance. I will continue to use them.

Google

Outstanding service

BBB

Efficient, explained the situation. Kind and friendly. I will use them again in the future .

Google

Technician was knowledgeable and friendly. Part was on a long backorder but that wasn't their fault. Otherwise I have no complaints about Advance.

Google

Excellent, cordial service.

Google

Excellent technician. Knew what he was doing. Very professional

Google

I have used Advanced Appliance Service many times before. They always give superior service! Ed was my technician this time and he is an exceptional plumber! Part of the replacement was not covered by my home warranty and I still paid a reasonable price for the extra work they had to do.

Google

BBB

Excellent work. True professionals!! I appreciate their punctuality, professionalism, it was great ti hear the inspector speak so profoundly on their craftsmanship!Gratitude

Google

Sean was prompt, friendly and fast! My new ice maker was installed in just a few minutes.

Google

I had an issue with my microwave. They sent someone over to my home I believe the same day or next day. He explained to me what was going on. But the parts he advised me I needed were no longer made, I am receiving a brand new one from AHS. Thank you.

Google

Service was scheduled within a week and I was happy they were able to come out a day earlier. They came in and fixed the shower leak! Thank you

Google

Walter , Dakota , Robert and Barry were all professional from removal of hot water heater to installation of new on and the installation of a much needed exhaust fan in my bathroom. All four Gentlemen were respectful and knowledgeable of their profession . Thank you all for another job well done!!!

Google

Extremely professional and quality service.

BBB

Very good experience. Service done quickly and to standard. Air Conditioner works now. I'm very happy.

Google

I had HVAC repair done and thermostat replaced, wiring was a mess but they spent time to diagnose the issue and resolve it. I also appreciate that technicians at both appointments checked everything to make sure the A/C is running smoothly. Thank you for your dedication to customer service!

Google

From the woman on the phone to the plumber with the last call on a Friday, they were excellent! Many thanks

Frequently asked questions

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.