BUSINESS REVIEWS

Advanced Appliance Service Inc

3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States

About Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Customer reviews

Showing 1151–1200 of 1,784 published reviews.

Google

Positive: Professionalism, Punctuality, Value

Google

Positive: Professionalism, Quality, Responsiveness

Google

Positive: Professionalism, Punctuality Harry was awesome, very knowledgeable and professional.

Google

I am always very satisfied with service from Advanced Appliance. They go above & beyond to be courteous. They are very respectful.

BBB

On time,great communications,professional but friendly. Repaired my microwave in one day.

Google

Positive: Professionalism, Punctuality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Responsiveness

BBB

Eli was Professional, knowledgeable. He explained the issue and how he was going to fix it. Great friendly service!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Excellent service. Will use again if repair is needed.

Google

Positive: Quality

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Brandon showed up on time, was very professional, understood the problem well, and fixed everything I had going on with the HVAC system quickly and effectively. I will be using them for anything else that comes up!

Google

Positive: Professionalism, Punctuality, Quality, Value

Google

Positive: Professionalism

Google

Best 👍 service I've had in a long time.workers were polite,clean cut and very helpful. Showed up as promised or called to let you know arrivell time as you know jobs like these can have unexpected thing's happen.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness

BBB

Always professional and always helpful! This company has been great for my HVAC services as well as plumbing.

BBB

Very professional and the service was wonderful! The technician was very knowledgeable of the appliance.

Google

Positive: Quality

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Broken door was fixed on first visit

Google

Positive: Professionalism, Punctuality, Quality

Google

Positive: Professionalism, Punctuality, Responsiveness Repaired garbage disposal 🤗

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality Everything was great except tech was unable to provide history of capacitor replacement. We had to replace two capacitors and I think we just did that last year...or the year before. He was unable to tell us. That seems a short lifespan for the capacitor. Techs were nice knowledgeable and professional

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great service, timeliness & technician -David is very professional and very knowledgeable. They went out of their way to accommodate my work schedule after communicating with them in a kind way.

BBB

Walter was our technician. He serviced our AC unit. Very pleasant, professional and timely. Very pleased with their service. Would definitely use them again. Thank you.

Google

I received service from Advanced Appliance Service through my Home Warranty Company. They called quickly to set my appointment for a technician to come out. The day of my appointment Bryan called to let me know he was on his way. He was very nice, professional and efficient.

Google

Great company to do business with. Got my AC unit up and running. Thanks a lot Advance Appliance Services!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness

Google

This company is really great. They handle your problems with speed and are very professional. They explain what needs to be done and gets it done. I have used them for many years and the results are all ways the same. Great workers and problems resolved

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Professionals

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great experience! Repairman was on time, able to determine issue with my stove very quickly and also able to repair a small issue with my dryer that occurred after I had scheduled the appointment for my stove. Prices were very reasonable. Will definitely use again.

Google

Positive: Professionalism I was very please with the work that was done to my hot water tank. James, the plummer who installed a pipe to the tank was extremely professional, polite and very careful with his surroundings. He keep everything clean and dry. His professionalism was also evident with his compliant with Covid-19 precautions. The work was done at a high standard and I was happy to have hot water again! I will certainly be recommending James to my friends and family. Thank you.

Google

Positive: Professionalism Polite and professional and informative

Google

These guys are always great and their support staff are awesome as well.

Google

Positive: Professionalism, Quality, Responsiveness

Google

Positive: Professionalism, Quality They replaced a worn out AC compressor in one morning and restored my homes cooling ability.

Google

Positive: Professionalism Had to order part for water in the door . Very professional.

BBB

On time, work done professionally, responsive to questions, very courteous. Will call on them again. If needed.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Great service, very professional and efficient. They are a little busy and if you have to wait a few days it is well worth it. I have used them for many years and wouldn’t choose anyone else.

Google

Positive: Professionalism, Responsiveness, Value

BBB

On time, professional and explained everything. I’ve used advanced for years and highly recommend their services.

Google

Positive: Quality

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality

Frequently asked questions

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.