GoogleService: AC maintenance Positive: Quality
BUSINESS REVIEWS
Advanced Appliance Service Inc
3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States
Write a reviewAbout Advanced Appliance Service Inc
Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.
Customer reviews
Showing 1101–1150 of 1,827 published reviews.
GoogleGooglePositive: Professionalism, Punctuality, Quality, Value
GoogleService: Install waste disposal Positive: Quality
GooglePositive: Professionalism, Punctuality, Responsiveness Timely, professional service Service: HVAC repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value The technicians were prompt, friendly, and well prepared for the job. They even wore shoe protectors upon entering my residence and I really appreciated that. James was quite knowledgeable of what all he was doing and very informative with me. He made sure I understood the basics of what he was doing. Thank you, keep up the good work. Services: Toilet repair, Leak investigation and repair
GoogleService: Dryer repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleThe service tech came when they said he would. Diagnosed the problem in a prompt and professional manner. Service: Washing machine repair
GoogleServices: HVAC repair, AC maintenance, Heating maintenance, AC repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleServices: HVAC maintenance, AC repair, HVAC repair Positive: Professionalism, Punctuality
GoogleServices: Washing machine repair, Dryer repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Dishwasher repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Dryer repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
BBBThey are on time ,reliable, and the people that work there are very nice, They have come to my house several times to work on my heating and air and I haven't been disappointed yet.
GooglePositive: Professionalism, Punctuality James was very thorough and communicated well about the issue. His service was outstanding . I will recommend Advanced to everyone!! Service: Toilet repair
GooglePositive: Professionalism, Punctuality, Responsiveness Despite the parts for my double oven no longer being manufactured, Advanced Appliance was still able get the circuit board rebuilt & ovens working. Very happy! Service: Oven repair
GoogleService: AC maintenance Positive: Professionalism, Punctuality, Quality, Value
GoogleThe service was indeed exceptional Work completed in a timely manner Crew were clean, organized and very knowledgeable Would recommend anytime Services: Heating system repair, Installation, Thermostat installation, AC installation
BBBGreat and on time very pleased. Professional and helpful technicians.
GoogleService: AC maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness
GoogleServices: AC installation, Heating system installation Positive: Professionalism, Punctuality, Quality
GoogleServices: Washer/dryer repair, Oven/hob repair, Dryer repair, Repair cooker / hob / oven Positive: Professionalism, Quality, Value
GoogleThey were quick, and efficient. Service: Washer/dryer repair
GooglePositive: Professionalism
GoogleService: Dishwasher repair Positive: Professionalism, Responsiveness
GoogleVery professional and knowledgeable Service: AC repair
GooglePositive: Professionalism, Punctuality, Quality
GoogleService: AC repair
GoogleService: Outdoor system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Outdoor system repair Positive: Punctuality, Quality
GoogleService: HVAC maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleFast and professional service.
GoogleGreat guys, they knew what needed to be done and they delivered. Thanks Advanced!
GoogleService: HVAC maintenance Positive: Professionalism, Punctuality
GooglePositive: Professionalism, Punctuality, Responsiveness They replaced my garbage disposal during the stay at home order. The tech Orion arrived in a mask, gives and booties. I was impressed with there service. Service: AC maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Had issues with our fridge and oven. Worked through our home warranty to get everything fixed. Services: Refrigerator/freezer repair, Repair cooker / hob / oven
GoogleService: Pipe repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Professional service company Service: Refrigerator/freezer repair
GoogleService: Dishwasher repair Positive: Professionalism, Quality
GooglePositive: Professionalism, Punctuality, Quality Ian was professional and friendly. Fixed our washer and dryer quickly. The price was reasonable. Services: Washing machine repair, Dryer repair
GoogleService: Socket or switch repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Responsiveness They were sent out by my home warranty company. Super polite technician. Replaced pressure regulator. I will most definitely use them again for plumbing issues.
GoogleService: Washer/dryer repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Oven/hob repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Responsiveness We are always pleased with their work. Harry is professional and very informative.
GooglePositive: Professionalism, Punctuality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness I have used this business more than once. Each time AC man explained all that he was doing, and more than happy to answer any questions. Very knowledgeable and respectful.
GoogleService was great would recommend
BBBThe technician was very professional and explained everything so that I could understand. I was able to get my appointment moved up a whole week early
GooglePositive: Professionalism, Punctuality, Responsiveness I’ve used them several times and they’ve always been professional, informative and arrive on time. They get the job done.
GooglePositive: Professionalism, Punctuality A/C went out and home warranty gave me their information, stating they would call to set up appointment within 24 hours. I called them after 3 as it was already over 84 in my house and I leave thermostat on 71. First available appointment was 8 days later (including a holiday weekend). I took it hoping something sooner would open up. It didn't. So we went through many days at 95+ in my home, son got sick and had to be sent away for days. Day arrives to be fixed and I've been given a window on 8:30-5:00pm. No one could narrow it down. Repair tech calls about 9am stating he will be here in 15 to 20 min. Arrived on time, fixed the issue in 10 minutes and we have been cold ever since. Overall, I'm happy. Just wish they would have arranged appointment instead of me chasing them, could have given an earlier appointment and a better time frame.
Frequently asked questions
How does Advanced Appliance Service Inc handle part availability for repairs?
Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.
What should I expect from the professionalism and conduct of the technicians?
Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.
How does Advanced Appliance Service Inc communicate about repair issues and options?
Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.