BUSINESS REVIEWS

Advanced Appliance Service Inc

3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States

About Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.

Customer reviews

Showing 701–750 of 1,784 published reviews.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness The technician called before he came to my house and on time. Completed the repair job fast and no further issue as of today. Thank you. Service: Dryer repair

Google

Positive: Professionalism, Quality Great customer service Service: A/C system repair

Google

The technician called before he came to my house and on time. Completed the repair job fast and no further issue as of today. Thank you.

BBB

HVAC technician was on time, courteous, knowledgeable, & thorough. Advanced Appliance has also provided plumbing service for us. A+ rating.

Google

Great customer service

Google

The guys that came were very friendly and courteous. They explained to me what was going on and how they were fixing it. I will use your company again, and recommend you to others. Great job!!!

Google

Very professional and efficient. Very nice and respectful.

Google

The Advanced Appliance service was contracted through a home warranty service, and the repair person was friendly and knowledgeable. He went above and beyond the call of duty to assist me with another minor problem with an appliance handle. What great customer service!

BBB

Did everything they said they would on time and very friendly and answers all questions will use this company again

Google

David was very kind and explained everything to us about the problem we were having and how he would fix it.

Google

Service: HVAC system maintenance Positive: Professionalism

Google

Service: Repair HVAC Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

We had Advanced Appliance come out to look at and fix our dishwasher after another local company that our home warranty company sent out that was not successful in addressing our leaking dishwasher. After 3 failed visits and out of a dishwasher Advance was sent to our rescue! They were professional and timely with all interactions we had with them! I would highly recommend this company for any of your appliance needs!

Google

Positive: Professionalism, Quality Great service. Sean, the service technician was great. Diagnosed my dryer problem & got it fixed & running again. No issues. Thanks! Foxx Service: Washer/dryer repair

Google

Checked the water heater to make sure everything is ok.

BBB

I have used them for heating/AC, plumbing, and appliances. Excellent service by knowledgable technicians.

BBB

Customer for almost 40 years at 3 different residences. Professional service, prompt and call before arrival. We have had a maintenance agreement for nearly the entire time in this area. Have had Advance repair HVAC, Water heater and other appliances. Pricing is competitive and installation through.

BBB

Professional, on time and provided great service. However, I had to provide my own air filters. I think replacement air filters should be provided with seasonal checkups.

Google

Very, professional, timely and courteous. Kept us informed of cost and timing of the product delivery for repair. Would use this company again for sure! Service: Heating system repair

Google

Very efficient at identifying problem and very fast for scheduling repair once all parts were received. Would highly recommend!

Google

Crazy how 2 GE appliances break down at the same time, 2 years after purchase. Advance repaired both. Advance had to deal with my crazy schedule and made it work. Very kind, punctual and professional!!

Google

BBB

Great service and professional! Fast and job completed nicely. Will use company again!

Google

Very satisfied with my serviceman

BBB

Great job, fair price a m d was very courteous

Google

Services: Heating system maintenance, HVAC system maintenance Positive: Professionalism, Value

Google

Did preseason checkup of heating unit in attic. Quick look and test of unit and told me to change my filters every 3 months.

Google

Service: HVAC system maintenance Positive: Professionalism, Quality, Responsiveness, Value

BBB

Brian & Dillon we’re great! My electrical switch was repaired in no time. They were very friendly & kept me informed of the problem. I definitely recommend Advanced Appliance Service!

Google

Positive: Professionalism, Punctuality, Responsiveness nice and polite

Google

Service: A/C system maintenance Positive: Value

Google

Positive: Professionalism, Quality The technician that came to my house was very knowledgeable and got my issue resolved with care. Service: Freezer repair

Google

We have used Advanced for several years and have always been satisfied with their timeliness and thoroughness. We recommend them. Service: Heating system repair

Google

Positive: Professionalism The repairmen were knowledgeable of the item being service. Service: Microwave repair

Google

Positive: Professionalism, Punctuality Quick professional service, Scott is the best! Service: HVAC system maintenance

Google

Service: HVAC system maintenance Positive: Professionalism, Punctuality, Quality

Google

Positive: Professionalism, Responsiveness Technicians arrived on time. They were very courteous and professional. Even the dog liked them. Work was completed in a timely manner. Very pleased. Service: HVAC system maintenance

Google

Positive: Responsiveness Came out on time and recognize issue right away. Will install new dishwasher on arrival. Service: Dishwasher repair

Google

Positive: Professionalism, Quality Dishwasher

Google

Always professional and courteous, always take care of the problem, and always with no surprises of hidden or extra charges. Honest and efficient. Service: A/C system maintenance

Google

We have a maintenance contract with them, and they do a great job checking our heating and cooling systems each season

BBB

Excellent service; technician was courteous and I was kept well informed.

Google

Positive: Professionalism 2 service technicians, Bryan & Dillon, arrived on time, called to inform me they were on the way ... cleaned my gas heating system thru an American Home Shield pre-season tune-up ... found a faulty thermostat & showed me why it was malfunctioning (was13 yrs old), which they replaced with a newer model ... explained how the new thermostat settings worked ... professional, personable & fast workers ... thank you for employing & training professional & dedicated technicians ... I have used you 3-4 times in the past & you always send great heating/air guys to keep my systems running smoothly ... THANK YOU! ... Dale Stacy, Greensboro, NC Services: Thermostat installation, Install thermostat, Thermostat repair, Heating system maintenance, HVAC system repair

Google

Service: HVAC system maintenance Positive: Professionalism

Google

Service: Plumbing pipe repair Positive: Professionalism, Responsiveness

Google

Technician was professional and through. He identified future concerns for my equipment.

Frequently asked questions

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.