GoogleDisposal needed to be replaced and the technician was on time, professional and completed the job as promised.
BUSINESS REVIEWS
Advanced Appliance Service Inc
3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States
Write a reviewAbout Advanced Appliance Service Inc
Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.
Customer reviews
Showing 651–700 of 1,784 published reviews.
GoogleGoogleThe repairman was on time, quick with identifying the issue and completed the repair with in no time at all.
GoogleTodd came by to look into the possibility of running a duct from the main unit to our sun room. He looked carefully at the possibilities and advised against. He was personable and straightforward in his advice.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness They are quick and attentive in the level of service provided. Love the transparency offered for the service and consistent communication. Services: Faucet repair, Plumbing pipe repair, Drain cleaning
GooglePositive: Professionalism Our tech was thorough and very helpful and went beyond what we expected with updates and recommendations. Services: Dishwasher repair, A/C system maintenance
BBBThorough and pleasant repair person. Spring tune up through my home warranty. I plan to cancel my home warranty when the contract is up and will continue using Advanced, especially for HVAC..
BBBHave used them previously and still very impressed with their professionalism and willingness to explain all they are doing.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness They did a great job fixing my problem with my ac and even took care of a mistake another company left. Services: A/C system repair, HVAC system maintenance
GooglePositive: Professionalism, Quality, Responsiveness I used advanced appliance service through my home warranty to fix a busted outside hose pipe. The technician Jacob was friendly, professional and explained everything he was doing. He also explained what I could do to prevent this in the future which was incredibly helpful as a first time homeowner who can be clueless on routine maintenance of a home. It took him 30 mins or less and the prices are very reasonable. I would definitely use their services again. Service: Plumbing pipe repair
BBBOn time and the technician explained everything that he did clearly.
GoogleVery professional and resolved my issues
GoogleService: Heating system repair Positive: Professionalism, Responsiveness
GoogleService: Washing machine repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Google
GoogleService: Refrigerator repair Positive: Professionalism
BBBMy experiences with Advanced Appliance Service have been outstanding. As the repair company for my home warranty provider, each appointment has met a high standard for punctuality, professional courtesy, diagnosis, and remediation.
BBBVery nice and very through. Cleaned up behind themselves. Arrived on time
Google
GoogleThe work was easy to schedule and prices are more reasonable than other companies. Everything was explained and professional repairs were swiftly completed. Services: Refrigerator/freezer repair, Washing machine repair, Refrigerator repair
GoogleServices: Refrigerator/freezer repair, Garbage disposal repair, Dishwasher repair, Washer/dryer repair Positive: Professionalism, Punctuality, Responsiveness
GooglePositive: Professionalism Nice, friendly guys. Explained everything well and worked efficiantly. Service: Repair HVAC
GoogleService: Heating system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleServices: Dryer repair, Microwave repair, Washer/dryer repair Positive: Professionalism, Quality
GooglePositive: Professionalism, Punctuality, Responsiveness Vey professional Great service!! Service: Stove & cooktop repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Have had that out for different repairs and have always had a great experience Service: Dryer repair
GoogleService: Water heater repair Positive: Professionalism, Punctuality, Quality
GoogleGreat experience technician was extremely professional and even wore covers on his shoes . I highly recommend this company Service: HVAC system maintenance
GoogleServices: A/C system maintenance, Water heater repair, Heating system maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleVery professional techs. Made me feel informed and involved. They repaired the heat pump and it seems OK. But, I will not know if the repair negatively affected my AC until summer. If a problem arises then I hope they will stand behind their work. I’m betting they will. Service: Heating system repair
GoogleAdvance handle my yearly check up with easy. You can always count on their technicians. Great job.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Service was amazing! Quick and knowledgeable! Services: Refrigerator/freezer repair, Microwave repair
GooglePositive: Professionalism, Punctuality, Quality Prompt and professional
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value The service was professional and excellent Service: Washer/dryer repair
BBBArrived on time for both visits. Patrick was very knowledgeable and personable. Had my freezer fixed in a very timely manner.
GooglePositive: Professionalism Very professional but they also treat you as family and make sure the work is completed to your satisfaction. Service: Plumbing pipe repair
GooglePositive: Responsiveness, Value Seven years ago, Advanced replaced my water heater. This week their technician replaced thermostats in the heater. They got me on schedule and made repairs very quickly. I definitely would recommend them if you need service. Services: Water heater installation, Water heater repair
GoogleService: Washing machine repair Positive: Professionalism, Value
GoogleService: Washer/dryer repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism Very professional!!!!! Told me exactly what was wrong!!! I recommend this company to everyone ✅
BBBCourteous, knowledgeable and professional service. The service technician resolved our issue quickly and timely.
GooglePositive: Punctuality, Quality, Responsiveness, Value I was very satisfied with Ken's promptness and commitment to finishing the job in a timely manner. Services: HVAC system repair, Heating system maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Called to notify me that they were on the way. Arrived on time. Took the time to explain the issue and was extremely patient with my many questions. Service: Heating system repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We have used Advanced Appliance for 30 years and they have never failed us. In this case they quickly obtained the necessary part for our smooth-top stove and repaired it at a good price. The technician was great. Service: Stove & cooktop repair
GooglePositive: Professionalism, Punctuality, Quality The tech, Pablo was very efficient and quickly identified and repaired the issue with our water heater. Service: Water heater repair
GooglePositive: Responsiveness It was great. Fast response. Service: Heating system repair
GooglePositive: Professionalism, Responsiveness Good communication, on time. Neat and professionL Service: Stove & cooktop repair
GooglePositive: Professionalism, Punctuality, Responsiveness My central air unit stopped blowing cold and hot air. The service man arrived on time, and he added Freon to my system. He was professional. Service: A/C system maintenance
GooglePositive: Professionalism My service tech was very informative when discussing should we repair or replace. Service: Washer/dryer repair
GooglePositive: Professionalism My service tech was very informative when discussing should we repair or replace. Service: Washer/dryer repair
Frequently asked questions
How does Advanced Appliance Service Inc handle part availability for repairs?
Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.
What should I expect from the professionalism and conduct of the technicians?
Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.
How does Advanced Appliance Service Inc communicate about repair issues and options?
Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.