BUSINESS REVIEWS

Dilmak Services

15302 East Loop 1604 South, San Antonio, TX, 78223, United States

About Dilmak Services

Dilmak Services, nestled in the heart of San Antonio, has garnered high praise for its exceptional air conditioning and heating solutions. Customers rave about their professional, punctual, and value-driven services, highlighting the team's attentiveness and politeness. With a reputation for thorough work, from detailed inspections to clean and efficient installations, Dilmak stands out for its commitment to quality and responsiveness. Their technicians are not only skilled in their craft but also excel in customer service, ensuring that every interaction is as comfortable as the climates they help maintain. Whether it's a late-night emergency call or a routine check-up, Dilmak Services is highly recommended for anyone seeking reliable and professional HVAC services.

Customer reviews

Showing 101–150 of 571 published reviews.

Google

The technician sent was professional and through. He gave us great advice on our units. The space was left clean. The company followed up to be sure we were satisfied.Continuity in service is essential.

Google

Dilmak did an excellent job with my gas repair. They responded quickly with a bid and setting appointment for repair. They were courteous and diligent during the repair and helpful in providing the information that I needed after the repair. Would recommend this company

Google

Had a great experience the technicians were very courteous and informative

Google

Our tech rapidly identified all problems in our furnace, to include adjusting it to make it run more efficient. His pleasant demeanor and ability to describe our problem makes him a true ambassador for Dilmak Services.

Google

I trust and love this company.

Google

Fast friendly service.

Google

Christopher Garcia was very professional and very thorough while maintaining my AC unit. He was extremely knowledgeable and friendly. Dilmak Services hired a great technician in Christopher.

Google

Working with Dilmark is easy. The customer service and care is great. They took their time and made sure my HVAC system was good

Google

Absolutely appreciate their honesty and competence - I could feel from the very beginning that they cared about providing quality and not just recommending unnecessary works to inflate the bills. I had a very pleasant experience with the job done and will certainly call them again in the future, as long as they keep this commitment to quality and fairness.

Google

Prompt, friendly, competent

Google

Prompt! Detail-Oriented! Recommendations with no sales pressure. Give them a try.

Google

I have used Dilmak for a number of years now and they always keep things in good order. I use their preventative services on an older ac and they keep it running smooth.

Google

Friendly and professional. Top notch customer service with attention to detail

Google

Always great service!

Google

We have been using Dilmak Services for a few years now and will continue to do so. We also contracted with them to take care of my inlaws home in which they do an excellent job. The entire team communicates very well whether it be the office staff or service technicians and always very helpful.

Google

I've been getting my AC serviced through Dilmak for several years now to include unit and thermostat replacement. Their service and professionalism have always been tip top. Highly recommend.

Google

I was totally satisfied

Google

Highly recommended this company. Very professional and pleasant. The tech David did an awesome job. Hope I can have him next time for service,

Google

Byron Mound is an AMAZING technician- Dilmak has always provided us with the best service and always gives us great advice. They never charge us for anything we do not need and are always there when we need them!

Google

Why I’m giving a five star this company is awesome. They come into your home. They don’t just tell you. You need a new system You have to change this right now. No, they don’t do that. They look at your option and say hey, we can try and fix this. See how far it gets you and then we can talk about another system company like that I will trust so for that I’m giving them a five star and if you call him about something, they’re right on top of it they don’t let you wait days. They’re like ASAP respond so thank you for a good customer service.

Google

Tech, was very polite and professional check my unit to make sure everything was working smoothly!

Google

They were nice and very professional. Got things done quick. Very satisfied

Google

Very knowledgeable, courteous and professional.

Google

We really appreciate that our service specialist Derek was upfront and honest about his assessment. I feel very comfortable and confident using this company for any future AC needs that may come up. The quick response in scheduling a next day appointment was another selling point. Highly recommend!!!

Google

Our technician was very knowledgeable and helpful. I highly recommend Dilmak.

Google

Came out quickly and found the problem. Fixed it and got my heater running. The technician was very nice and professional. I would recommend them to anyone!

Google

Dilmak was an extremely positive experience. Our technician Byron along with Mike and Ashley as well as all management were very instrumental in our decision to have Dilmak as our servicing company. I would recommend Dilmak as your next need for all your air conditioning, heating and plumbing needs. THANK YOU Dilmak👍

Google

Mr. Bryan Mound was Punctual, Knowledgeable, Professional, Personable. Detailed steps in the process were effective in identifying the problem. Solutions quickly offered with resulting repair being cost-effective. Will definitely use this company for further service.

Google

Byron performed heating system checkup and 6 month maintenance. Performed the service efficiently and expeditiously. Thanks Byron.

Google

Friendly and professional. Top notch customer service with attention to detail

Google

Dilmak is always reliable, affordable and has a friendly and knowledgeable crew. I’ve never had an issue getting on their schedule. I use them for my home and for commercial services.

Google

Dereck was great. Professional, friendly, and fast. Satisfied client.

Google

Top notch service! Steven provided same day service on my AC repair. He was thorough, professional, and explained all of the repairs clearly. I was grateful for his honesty and skilled workmanship.

Google

The service was fast and they had me up and running promptly after my coil came in. My service technicians, Derek and Scott, were very thorough and very hard working! It was pleasant working with them. Thank you!

Google

Great experience. Thank you. He did an excellent job. Well done

Google

We are finally happy with our unit & service after many problems. Our electric bill is lower than what it used to be. Merry Christmas, David & Karen Janszen

Google

Our technician was very knowledgeable and helpful. I highly recommend Dilmak.

Google

Great, reliable service and friendly staff!

Google

Great customer service, knowledgeable, and kind staff. I highly recommend this amazing company.

Google

Crew was very Professional Explain how the new system operates In simple terms, that even I could understand it

Google

I have a two story house I have very professionals come to this home and calibrated the air so each room is not hotter than the other. The professional have very good attitudes and discuss with all the steps they take as the task are accomplished

Google

Crew was very Professional Explain how the new system operates In simple terms, that even I could understand it

Google

Ashley and the Dilmak tech's were great. Very polite and informative throughout the whole process. Thank y'all.

Google

Great customer service. Sell you what you need if you need it.

Google

Frequently asked questions

How knowledgeable and professional are Dilmak Services' technicians?

Dilmak technicians are described as very knowledgeable, professional, courteous, and thorough, often explaining issues and solutions clearly to customers.

How does Dilmak Services handle scheduling and response times?

Dilmak is noted for prompt responses, often providing same-day or next-day service appointments, with good communication and timely arrivals.

What can customers expect regarding honesty and recommendations from Dilmak Services?

Customers report that Dilmak provides honest assessments without pressure to upsell, offering reasonable recommendations and focusing on necessary repairs or maintenance.