Courteous, prompt called ahead of arriving. I would highly recommend this company!
BUSINESS REVIEWS
Rick-N-Ball Restoration
1918 Jordan Lane NW, Huntsville, AL, 35816, United States
Write a reviewAbout Rick-N-Ball Restoration
Rick-N-Ball Restoration in Madison is a trusted leader in property damage restoration. Garnering high praise for their professionalism, punctuality, and quality, they specialize in swiftly addressing water damage, offering thorough mitigation and restoration services. Their responsive team, led by experts like Andrew and Blake, ensures customer satisfaction by keeping clients informed and delivering exceptional value. Whether it's a roof leak, a kitchen remodel gone awry, or crawlspace encapsulation, Rick-N-Ball Restoration's skilled technicians, including commendable carpenters like Mike and tiling experts like Jeremy, are dedicated to restoring your space to its former glory, often exceeding original conditions. With a commitment to excellence and a customer-first approach, they are the go-to for any restoration project.
Customer reviews
Showing 151–200 of 238 published reviews.
Positive: Professionalism, Punctuality, Quality, Responsiveness Had a cracked shower pan that affected the sub flooring in my bathroom. We were under a tight deadline to get it all corrected. Rick-N-Ball came in and did the job in just four days, even staying late when needed to get the job completed. They were fantastic. Services: Flooring, Water damage-related mold removal
I’m pleased to recommend Rick-N-Ball due to the awesome service that I received from Andrew and the ones I spoke with on the phone. Very professional, prompt, easy to work with, veteran owned and operated and trustworthy. Thanks again for a job well done at a great price. Will certainly use them again.
Prompt service to my late night call. Hot water heater burst. There was about 4 inches of water they removed. I highly recommend them Service: Water damage-related cleanup & repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Mike Haught is a prince of a man! He kept up with every moment of the restoration, scheduling all the trusted partners, and keeping us abreast of everything with thoughtfulness and professionalism. It’s hard to imagine anything going so smoothly. I would heartily recommend Rick-N-Ball. They are a class act. Each of the trusted partners were wonderful. Jeremy and Jeff did really fine work with the floors and tiles. They were incredibly fast! Helder and his crew had the lion’s share of the work and the challenges. They were very patient and flexible. They readily responded to unseen and unexpected problems with a warm, friendly smile. Travis and his team did the plumbing and we are very grateful to them. They were all courteous, professional, and really nice, hard- working guys. Services: Flooring, Remodeling, Painting, Plumbing
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very professional, knowledgeable and responsive. They were able to dry out large area upstairs where we had a huge water event from the bathroom. Saved the hardwood floors from needing replacement. Didn’t think that would be possible. Had all kinds of technical equipment, fans, heaters and more. Kept damage to some sheetrock downstairs. Restoration crew came in and made everything look as good or better than it was. Like it never even happened. Worked with our insurance adjuster and made our entire experience about as painless as it could be. If that wasn’t enough, they’re Veterans. Why would I use anyone else for the services they provide? I HIGHLY recommend them and would use them again in a heartbeat. Services: Painting, Water damage-related cleanup & repair, Water removal, Mold mitigation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Workers did a good job - yes Service: Water damage-related cleanup & repair
I can’t say enough good things about Rick-N-Ball. My 92 year old Dad had 2 major water leaks in his house. Andrew and his crew came within 2 hours of me calling. They did a great job on the mitigation. Then Kevin and his crew came in to make repairs. They did a great job. Both teams were nice and respectful. Kevin went above and beyond helping to get things repaired as soon as possible. I highly recommend this company!!
Positive: Responsiveness Workers did a good job Service: Water damage-related cleanup & repair
These folks have been nothing but the best. I would absolutely recommend them for any remediation project.
They actually come when scheduled or letâ  s you know if there is a variation. Project manager stayed on top of things throughout the job. Subcontractors are knowledgeable and work efficiently.
Had Rick-n-Ball paint our interior, lay flooring and carpet, replace a shower and renovate a deck for us. Very personable and honest with a high degree of professionalism. Excellent work.
Positive: Professionalism, Punctuality, Responsiveness Persons from top to bottom are very professionalism and well trained . Service: Water damage-related cleanup & repair
They are dependable and trust worthy. The people who handled the job from start to finish are friendly and made sure job is done properly. I would recommend them to anyone. Good job!
Had leak in wall between closet and bathroom..had 5 holes in wall and they patched those up and put in new baseboards in closet and bathroom..it looks great and they got it done in a timely manner..also they were very friendly and professional and answered any questions I had...i would definitely use them in the future and recommend them to anyone who needs something done Services: Water damage-related cleanup & repair, Mold inspection
Wonderful experience! The service was awesome. Always available and daily checks on progress. Very personable and would recommend to my family and friends with no hesitation!!!
Great experience! The work was completed in a timely manner, and everything met or exceeded expectations. Highly recommend!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Rick-N-Balls Management, Technicians and administrative personnel are extremely professional and courtesy. I received a detailed explanation of all work to be performed and cost prior to the start of repair. The worked performed was excellent. I would recommend Rick-N-Ball to anyone requiring water removal and restoration services. Services: Mold cleaning, Flooring, Mold inspection, Sewage cleanup, Water removal, Plumbing, Painting, Water damage-related cleanup & repair
Services: Mold remediation, Remodeling, Mold inspection Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Services: Remodeling, Flood restoration, Water damage-related cleanup & repair, Painting, Mold remediation, Plumbing, Flooring Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness I could not possibly put into words how great Rick & Ball Restoration has been to work with. They worked very quickly and our house looks great! They showed up early every day and did not leave until the job was done! They have made this entire process very manageable! Definitely recommend! They are great guys to work with!:) Services: Painting, Water damage-related cleanup & repair, Remodeling, Flooring
Services: Water damage-related cleanup & repair, Sewage cleanup Positive: Professionalism, Punctuality, Quality, Responsiveness
Positive: Responsiveness I had a great experience with Rick N Ball for some water damage repairs in a bathroom. They were in and out in 3 days. Mike Haught was the foreman and he was easy to contact and a nice to work with. The tile work was done by Jeremy, plumbing by Travis, and drywall/paint by Helder. All did nice work and were very courteous. I would use them again in the future. Thanks! Service: Water damage-related cleanup & repair
Awesome! They quickly and throughly assessed the potential mold issue. They didn’t try to up sale me in to things that I didn’t need, which I appreciated greatly. 10/10 would recommend
Excellent service from start to finish
Service: Water damage-related mold removal Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: Mold removal Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We had extreme water damage in our home from an old shower pan. We called Rick-N-Ball after reading their impressive reviews online. The office manager Jackie was very polite and helpful by answering all of our questions and explaining the entire process of what was to come with us. Their team arrived promptly the next morning. Liz, the supervisor, discussed our concerns and explained the work she recommended. She reassured us that the company could work directly with our insurance which was an instant relief. Their technicians Colin and Austin were very respectful by wearing covers on their shoes to protect our floors. The estimator, Eric, worked with our insurance directly to get our claim approved. Their team was professional and kept us informed along the way. We highly recommend Rick-N-Ball and have referred our friends to them Service: Water damage cleanup
Positive: Professionalism, Punctuality, Responsiveness Rick-N-Ball were wonderful to work with. We had a dishwasher leak that ruined our kitchen and laundry room floor. Andrew, Blake, Jacqueline, and Mike handled everything, answered any questions we had, and were fairly priced. Not only were all Rick-N-Ball staff encountered courteous and professional, but so were the subcontractors they used. They handle emergency repairs and also do home renovation projects. I would definitely use them again! Services: Water damage cleanup, Flooring
During the course of my project, Rick N Ball maintained the highest standards of quality, value, professionalism, safety, and cleanliness. My project was completed on schedule and on budget. Mike Haught is a huge asset to your company. His attentiveness to each detail and willingness to answer each of my concerns are highly appreciated.
I highly recommend this company. They were professional and quick to get the job done. I could not be happier with the result.
Positive: Professionalism, Punctuality, Quality, Responsiveness We had some water damage from a broken water line in a manufactured home. The materials were not standard building materials but they solved the problems and completed the repairs. They keep the work site and remainder of the home clean as they were working. Very satisfied with the work. Services: Flooring, Painting, Water damage cleanup, Plumbing
Mr Andrew was very helpful with my need.They were here when they said they would be, and completed the task. I was very pleased, and would highly recommend them for their field of expertise.
Good Experience from the start. I had a very tight schedule due to work constraints. Very detailed estimate provided. Arrived when they said and finished work in scheduled time. AlIl their people came prepared and ready to work. Workers were very skilled and did excellent work. They worked 12 hours a day most days. I do this type of work on military bases and I was very impressed with the quality of work, professionalism and schedule adherence. I will use them again and highly recommend them.
A big project done with proficiency ,timely , courteous and professional at all times. Overall a great job
Did a very high quality crawl space encapsulation along with installing a dehumidifier and sump pump under my house. Quality work - professional staff - fair price
Rick-N-Ball Restoration is an excellent company to work with. Their employees are professional and communicative. They were able to identify our home issue quickly and the estimate was easy to read. Would definitely recommend.
Services: Mold removal, Mold inspection, Flooring, Water damage cleanup Positive: Punctuality, Responsiveness
Positive: Professionalism, Quality, Responsiveness Very professional company. Veteran owned. Highly recommend! Service: Water damage cleanup
Great service, knowledgeable crew, polite, courteous Services: Mould inspection, Mould removal, Water damage cleanup
Positive: Professionalism, Quality, Responsiveness The guys at Rick N Ball Restoration did an incredible job. I had moisture and mold in 4 rooms in the upstairs and downstairs. Andrew and his team showed up right after I called. They started the process of drying the moisture and identifying the areas of mold. They walked us through the entire process and did not stop until the job was complete. They were responsive and very reliable. I would recommend them for all moisture and mold related issues. Give them a call!!! Services: Mould inspection, Mould removal, Water damage cleanup
polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful
Positive: Professionalism, Quality, Responsiveness Andrew and team were fast, professional and caring. They paid attention to details, communicated well and were so very courteous! Services: Mould removal, Water damage cleanup
Very accommodating.
Services: Mould inspection, Water damage cleanup, Mould removal, Flooring Positive: Punctuality, Responsiveness
Water damage to hardwood floors. Very knowledgeable, respectful, professional and caring. Stayed in contact with me throughout the process. Given that I was sick and also had to have surgery in the middle of the process they were extremely helpful towards me. They did the job well and corrected whatever I asked them to correct. I was especially impressed by Mike Hought…my project manager who went out of his way to coordinate and communicate with and for me during the process.
Positive: Professionalism, Punctuality, Quality, Responsiveness Rick-N-Ball completed the cabinet and floor tear out and drying process of my water damaged kitchen floor, due to leaking dishwasher, in an expedited manner. Their crew is very professional and left area clean after each day. I am very satisfied and highly recommend them for all your water damage remediation needs. Service: Water damage cleanup
Positive: Professionalism, Punctuality, Responsiveness I have a slab leak in my home. Andrew came out with the fancy tools to help me figure out what they might be able to do to help. He even came out a second time to provide more information than the leak detection company could provide. I will definitely call them when it’s time to repair, after the leak(s) have been fixed!
Owners and work crew were professional and responsive. The was done to my satisfaction.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Happy with the service provided. Services: Remodelling, Painting, Mould removal
Frequently asked questions
How quickly does Rick-N-Ball Restoration respond to water damage emergencies?
Rick-N-Ball typically responds promptly, often arriving within hours to limit damage and begin mitigation work quickly.
What kind of communication can I expect during the restoration process?
Clients receive regular updates via text, email, or calls from project managers who explain each step and answer questions throughout the process.
Does Rick-N-Ball Restoration handle mold remediation as well as water damage?
Yes, Rick-N-Ball provides mold inspection, removal, and mitigation services alongside water damage restoration, ensuring thorough cleanup and drying.