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BUSINESS REVIEWS

Rick-N-Ball Restoration

1918 Jordan Lane NW, Huntsville, AL, 35816, United States

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About Rick-N-Ball Restoration

Rick-N-Ball Restoration in Madison is a trusted leader in property damage restoration. Garnering high praise for their professionalism, punctuality, and quality, they specialize in swiftly addressing water damage, offering thorough mitigation and restoration services. Their responsive team, led by experts like Andrew and Blake, ensures customer satisfaction by keeping clients informed and delivering exceptional value. Whether it's a roof leak, a kitchen remodel gone awry, or crawlspace encapsulation, Rick-N-Ball Restoration's skilled technicians, including commendable carpenters like Mike and tiling experts like Jeremy, are dedicated to restoring your space to its former glory, often exceeding original conditions. With a commitment to excellence and a customer-first approach, they are the go-to for any restoration project.


Customer reviews

Showing 151–200 of 238 published reviews.

Facebook

Courteous, prompt called ahead of arriving. I would highly recommend this company!

Pat LaneJul 01, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Had a cracked shower pan that affected the sub flooring in my bathroom. We were under a tight deadline to get it all corrected. Rick-N-Ball came in and did the job in just four days, even staying late when needed to get the job completed. They were fantastic. Services: Flooring, Water damage-related mold removal

Jeff DunnavantJun 30, 2022
Facebook

I’m pleased to recommend Rick-N-Ball due to the awesome service that I received from Andrew and the ones I spoke with on the phone. Very professional, prompt, easy to work with, veteran owned and operated and trustworthy. Thanks again for a job well done at a great price. Will certainly use them again.

Byron BrownJun 22, 2022
Google

Prompt service to my late night call. Hot water heater burst. There was about 4 inches of water they removed. I highly recommend them Service: Water damage-related cleanup & repair

Deberah DiasJun 17, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Mike Haught is a prince of a man! He kept up with every moment of the restoration, scheduling all the trusted partners, and keeping us abreast of everything with thoughtfulness and professionalism. It’s hard to imagine anything going so smoothly. I would heartily recommend Rick-N-Ball. They are a class act. Each of the trusted partners were wonderful. Jeremy and Jeff did really fine work with the floors and tiles. They were incredibly fast! Helder and his crew had the lion’s share of the work and the challenges. They were very patient and flexible. They readily responded to unseen and unexpected problems with a warm, friendly smile. Travis and his team did the plumbing and we are very grateful to them. They were all courteous, professional, and really nice, hard- working guys. Services: Flooring, Remodeling, Painting, Plumbing

Anthony OrtonJun 17, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very professional, knowledgeable and responsive. They were able to dry out large area upstairs where we had a huge water event from the bathroom. Saved the hardwood floors from needing replacement. Didn’t think that would be possible. Had all kinds of technical equipment, fans, heaters and more. Kept damage to some sheetrock downstairs. Restoration crew came in and made everything look as good or better than it was. Like it never even happened. Worked with our insurance adjuster and made our entire experience about as painless as it could be. If that wasn’t enough, they’re Veterans. Why would I use anyone else for the services they provide? I HIGHLY recommend them and would use them again in a heartbeat. Services: Painting, Water damage-related cleanup & repair, Water removal, Mold mitigation

Todd WadeJun 12, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Workers did a good job - yes Service: Water damage-related cleanup & repair

Robert MillerJun 09, 2022
Facebook

I can’t say enough good things about Rick-N-Ball. My 92 year old Dad had 2 major water leaks in his house. Andrew and his crew came within 2 hours of me calling. They did a great job on the mitigation. Then Kevin and his crew came in to make repairs. They did a great job. Both teams were nice and respectful. Kevin went above and beyond helping to get things repaired as soon as possible. I highly recommend this company!!

Debra Cooley PearceMay 26, 2022
Google

Positive: Responsiveness Workers did a good job Service: Water damage-related cleanup & repair

Robert MillerMay 20, 2022
Facebook

These folks have been nothing but the best. I would absolutely recommend them for any remediation project.

William FarrowMay 19, 2022
HomeAdvisor

They actually come when scheduled or letâ  s you know if there is a variation. Project manager stayed on top of things throughout the job. Subcontractors are knowledgeable and work efficiently.

Robert RMay 16, 2022
Google

Had Rick-n-Ball paint our interior, lay flooring and carpet, replace a shower and renovate a deck for us. Very personable and honest with a high degree of professionalism. Excellent work.

Nathan BlomMay 13, 2022
Google

Positive: Professionalism, Punctuality, Responsiveness Persons from top to bottom are very professionalism and well trained . Service: Water damage-related cleanup & repair

Kai Shen HwangMay 06, 2022
Facebook

They are dependable and trust worthy. The people who handled the job from start to finish are friendly and made sure job is done properly. I would recommend them to anyone. Good job!

Vicky Calano AdcockApr 19, 2022
Google

Had leak in wall between closet and bathroom..had 5 holes in wall and they patched those up and put in new baseboards in closet and bathroom..it looks great and they got it done in a timely manner..also they were very friendly and professional and answered any questions I had...i would definitely use them in the future and recommend them to anyone who needs something done Services: Water damage-related cleanup & repair, Mold inspection

Mary HoltApr 19, 2022
Facebook

Wonderful experience! The service was awesome. Always available and daily checks on progress. Very personable and would recommend to my family and friends with no hesitation!!!

Erin LottApr 19, 2022
HomeAdvisor

Great experience! The work was completed in a timely manner, and everything met or exceeded expectations. Highly recommend!

Tom A.Apr 18, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Rick-N-Balls Management, Technicians and administrative personnel are extremely professional and courtesy. I received a detailed explanation of all work to be performed and cost prior to the start of repair. The worked performed was excellent. I would recommend Rick-N-Ball to anyone requiring water removal and restoration services. Services: Mold cleaning, Flooring, Mold inspection, Sewage cleanup, Water removal, Plumbing, Painting, Water damage-related cleanup & repair

Theaphlias TerrellApr 12, 2022
Google

Services: Mold remediation, Remodeling, Mold inspection Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Mark HenniganApr 11, 2022
Google

Services: Remodeling, Flood restoration, Water damage-related cleanup & repair, Painting, Mold remediation, Plumbing, Flooring Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Brenda AndersonApr 08, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness I could not possibly put into words how great Rick & Ball Restoration has been to work with. They worked very quickly and our house looks great! They showed up early every day and did not leave until the job was done! They have made this entire process very manageable! Definitely recommend! They are great guys to work with!:) Services: Painting, Water damage-related cleanup & repair, Remodeling, Flooring

Mackenzie HallApr 07, 2022
Google

Services: Water damage-related cleanup & repair, Sewage cleanup Positive: Professionalism, Punctuality, Quality, Responsiveness

Hudson SlaterApr 06, 2022
Google

Positive: Responsiveness I had a great experience with Rick N Ball for some water damage repairs in a bathroom. They were in and out in 3 days. Mike Haught was the foreman and he was easy to contact and a nice to work with. The tile work was done by Jeremy, plumbing by Travis, and drywall/paint by Helder. All did nice work and were very courteous. I would use them again in the future. Thanks! Service: Water damage-related cleanup & repair

Ben IApr 04, 2022
HomeAdvisor

Awesome! They quickly and throughly assessed the potential mold issue. They didn’t try to up sale me in to things that I didn’t need, which I appreciated greatly. 10/10 would recommend

Kyle S.Apr 04, 2022
Facebook

Excellent service from start to finish

Kristin Pressley-ONealApr 02, 2022
Google

Service: Water damage-related mold removal Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Ellece VarnesMar 23, 2022
Google

Service: Mold removal Positive: Professionalism, Punctuality, Responsiveness

Denise WalkerMar 04, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We had extreme water damage in our home from an old shower pan. We called Rick-N-Ball after reading their impressive reviews online. The office manager Jackie was very polite and helpful by answering all of our questions and explaining the entire process of what was to come with us. Their team arrived promptly the next morning. Liz, the supervisor, discussed our concerns and explained the work she recommended. She reassured us that the company could work directly with our insurance which was an instant relief. Their technicians Colin and Austin were very respectful by wearing covers on their shoes to protect our floors. The estimator, Eric, worked with our insurance directly to get our claim approved. Their team was professional and kept us informed along the way. We highly recommend Rick-N-Ball and have referred our friends to them Service: Water damage cleanup

Jeremy McKinneyMar 03, 2022
Google

Positive: Professionalism, Punctuality, Responsiveness Rick-N-Ball were wonderful to work with. We had a dishwasher leak that ruined our kitchen and laundry room floor. Andrew, Blake, Jacqueline, and Mike handled everything, answered any questions we had, and were fairly priced. Not only were all Rick-N-Ball staff encountered courteous and professional, but so were the subcontractors they used. They handle emergency repairs and also do home renovation projects. I would definitely use them again! Services: Water damage cleanup, Flooring

LiZ KFeb 27, 2022
Facebook

During the course of my project, Rick N Ball maintained the highest standards of quality, value, professionalism, safety, and cleanliness. My project was completed on schedule and on budget. Mike Haught is a huge asset to your company. His attentiveness to each detail and willingness to answer each of my concerns are highly appreciated.

Jena LaceyFeb 22, 2022
Facebook

I highly recommend this company. They were professional and quick to get the job done. I could not be happier with the result.

Karin MollJan 20, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness We had some water damage from a broken water line in a manufactured home. The materials were not standard building materials but they solved the problems and completed the repairs. They keep the work site and remainder of the home clean as they were working. Very satisfied with the work. Services: Flooring, Painting, Water damage cleanup, Plumbing

Jimmy BlackJan 15, 2022
HomeAdvisor

Mr Andrew was very helpful with my need.They were here when they said they would be, and completed the task. I was very pleased, and would highly recommend them for their field of expertise.

David W.Jan 14, 2022
HomeAdvisor

Good Experience from the start. I had a very tight schedule due to work constraints. Very detailed estimate provided. Arrived when they said and finished work in scheduled time. AlIl their people came prepared and ready to work. Workers were very skilled and did excellent work. They worked 12 hours a day most days. I do this type of work on military bases and I was very impressed with the quality of work, professionalism and schedule adherence. I will use them again and highly recommend them.

Joseph SDec 25, 2021
Google

A big project done with proficiency ,timely , courteous and professional at all times. Overall a great job

Patsy MarshDec 21, 2021
Google

Did a very high quality crawl space encapsulation along with installing a dehumidifier and sump pump under my house. Quality work - professional staff - fair price

Terry GilesDec 21, 2021
Google

Rick-N-Ball Restoration is an excellent company to work with. Their employees are professional and communicative. They were able to identify our home issue quickly and the estimate was easy to read. Would definitely recommend.

Cristy PilgrimDec 15, 2021
Google

Services: Mold removal, Mold inspection, Flooring, Water damage cleanup Positive: Punctuality, Responsiveness

S.F. Gavin Richardson.Dec 13, 2021
Google

Positive: Professionalism, Quality, Responsiveness Very professional company. Veteran owned. Highly recommend! Service: Water damage cleanup

Terry ColleyNov 12, 2021
Google

Great service, knowledgeable crew, polite, courteous Services: Mould inspection, Mould removal, Water damage cleanup

bill haasNov 11, 2021
Google

Positive: Professionalism, Quality, Responsiveness The guys at Rick N Ball Restoration did an incredible job. I had moisture and mold in 4 rooms in the upstairs and downstairs. Andrew and his team showed up right after I called. They started the process of drying the moisture and identifying the areas of mold. They walked us through the entire process and did not stop until the job was complete. They were responsive and very reliable. I would recommend them for all moisture and mold related issues. Give them a call!!! Services: Mould inspection, Mould removal, Water damage cleanup

Victor BurrussNov 02, 2021
Facebook

polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful polite & punctual & helpful

Diane McElroy JonesOct 22, 2021
Google

Positive: Professionalism, Quality, Responsiveness Andrew and team were fast, professional and caring. They paid attention to details, communicated well and were so very courteous! Services: Mould removal, Water damage cleanup

Christy AllenOct 20, 2021
HomeAdvisor

Very accommodating.

Johnetta G.Oct 06, 2021
Google

Services: Mould inspection, Water damage cleanup, Mould removal, Flooring Positive: Punctuality, Responsiveness

S.F. Gavin Richardson.Oct 04, 2021
HomeAdvisor

Water damage to hardwood floors. Very knowledgeable, respectful, professional and caring. Stayed in contact with me throughout the process. Given that I was sick and also had to have surgery in the middle of the process they were extremely helpful towards me. They did the job well and corrected whatever I asked them to correct. I was especially impressed by Mike Hought…my project manager who went out of his way to coordinate and communicate with and for me during the process.

Susanna B.Sep 27, 2021
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Rick-N-Ball completed the cabinet and floor tear out and drying process of my water damaged kitchen floor, due to leaking dishwasher, in an expedited manner. Their crew is very professional and left area clean after each day. I am very satisfied and highly recommend them for all your water damage remediation needs. Service: Water damage cleanup

Charles MasonSep 27, 2021
Google

Positive: Professionalism, Punctuality, Responsiveness I have a slab leak in my home. Andrew came out with the fancy tools to help me figure out what they might be able to do to help. He even came out a second time to provide more information than the leak detection company could provide. I will definitely call them when it’s time to repair, after the leak(s) have been fixed!

Do JoSep 23, 2021
Google

Owners and work crew were professional and responsive. The was done to my satisfaction.

Paul JensenSep 17, 2021
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Happy with the service provided. Services: Remodelling, Painting, Mould removal

Deborah JacksonSep 13, 2021

Frequently asked questions

How quickly does Rick-N-Ball Restoration respond to water damage emergencies?

Rick-N-Ball typically responds promptly, often arriving within hours to limit damage and begin mitigation work quickly.

What kind of communication can I expect during the restoration process?

Clients receive regular updates via text, email, or calls from project managers who explain each step and answer questions throughout the process.

Does Rick-N-Ball Restoration handle mold remediation as well as water damage?

Yes, Rick-N-Ball provides mold inspection, removal, and mitigation services alongside water damage restoration, ensuring thorough cleanup and drying.