GoogleGreat experience working with Malik! Very professional, polite, friendly, and did a great job removing all the water from my crawl space. Definitely recommend!
BUSINESS REVIEWS
Rick-N-Ball Restoration
1918 Jordan Lane NW, Huntsville, AL, 35816, United States
Write a reviewAbout Rick-N-Ball Restoration
Rick-N-Ball Restoration in Madison is a trusted leader in property damage restoration. Garnering high praise for their professionalism, punctuality, and quality, they specialize in swiftly addressing water damage, offering thorough mitigation and restoration services. Their responsive team, led by experts like Andrew and Blake, ensures customer satisfaction by keeping clients informed and delivering exceptional value. Whether it's a roof leak, a kitchen remodel gone awry, or crawlspace encapsulation, Rick-N-Ball Restoration's skilled technicians, including commendable carpenters like Mike and tiling experts like Jeremy, are dedicated to restoring your space to its former glory, often exceeding original conditions. With a commitment to excellence and a customer-first approach, they are the go-to for any restoration project.
Customer reviews
Showing 101–150 of 238 published reviews.
GoogleGooglePositive: Professionalism, Punctuality, Responsiveness Malik was very professional, prompt, and courteous. He explained every step of what he was doing to evaluate the source of the water intrusion into my home.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Rick-N-Ball was recommended to us by our plumber. We had a major water leak that was found by our plumber. This leak caused extensive damage in the ceiling, walls, and other items. We hired Rick-N-Ball to do the water mitigation, cleanup, and repair of the affected areas. We found the leak the day before Thanksgiving. I called them and they had a team at our house within an hour or so. Even with Thanksgiving the next day, they worked that evening and came back Friday, Saturday, and Sunday to check the blowers and dehydration equipment. I found them to be very dependable, professional, and personable. They kept me informed at every step and worked well with our insurance company. Estimates were provided and actual costs were equal to or less than the estimates. Every employee we interacted with was courteous and kind. The work Rick-N-Ball did was excellent and completed on schedule. I would not hesitate to recommend this company. I know if I have any more water problems, I will hire them again. Services: Water damage-related cleanup & repair, Flood restoration, Water removal, Mold mitigation
GoogleServices: Painting, Water damage-related cleanup & repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness The folks over at Rick N Ball sure know how to give the customer peace of mind. Recently had a plumbing leak and they came out right away to mitigate the water damage I had. Very professional from the 1st phone call. The repairs they made afterwards were timely and look better than it did before the damage occurred. Truely a 1 stop shop. Service: Water damage-related cleanup & repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Super fast responding to our emergency when other businesses didn’t even return our calls. Fast in getting equipment in place and addressing the water damage to tile, carpet, sub flooring and crawl space area. Appreciate the thoroughness and the way the PMs walked us through what to expect. Definitely recommendable! Services: Water removal, Flood restoration
GoogleService: Painting Positive: Professionalism, Punctuality, Quality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Felt very confident in the work this company has done so far. We’ve been able to count on them to arrive when expected and take care of everything to remove the water and damage we incurred from broken water line. Services: Mold mitigation, Water removal, Water damage-related cleanup & repair
GooglePositive: Professionalism, Quality, Responsiveness Outstanding service. Best critique you can provide to a company is, "would you use them again?" and the answer is an unequivocal, yes. The floor installation was superb, thanks Jeremy Marshall and crew! Services: Water removal, Flood restoration
FacebookJust completed a restoration/ water damaged laundry room. The entire team was awesome from the beginning! Blake started off on a very high note providing a fast, reasonable and professional quote for repair. As soon as we were prepared to move forward, Mike and John set the ball in motion. Demo was started by Ryan and crew, finished the next day by Jeremy and crew - who then subsequently re-did the tile floor. Then Helder and team came in to fix and finish all walls. Awesome group, excellent communication throughout the process - ended with a great laundry room (and a very happy wife!) Highly recommend using Rick-N-Ball!!
GoogleThey did a great job. All workers were very professional and new very well all aspects of the job. This will be my “go to” contractor in the event of any future events.
GoogleMaster Shower. Jeremy was terrific laying the tile as well
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Everyone who was involved with Rick-n-Ball was very nice and respectful. They all were good about giving a 2 hour expected arrival time and actually coming when they said they would. Each worker was very meticulous in the work they did. They had a desire to do their best work. They were a pleasure to have-also very careful to take care of the house. Services: Painting, Flood restoration, Mold inspection, Water damage-related cleanup & repair
GoogleGreat service. Very personable. Willing and able to work around my schedule.
FacebookWe bought a house in Huntsville a year ago, and the inspectors said that our crawl space was littered. When got a few things in order, we called you guys out to clear it. Clear it you did in fine fashion and we greatly appreciated it! Without hesitation, I recommend them to anyone and everyone in need of what they offer!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Excellent service! I highly recommend. They were extremely professional, punctual and super easy and friendly to work with. They did excellent work. Services: Mold mitigation, Water damage-related cleanup & repair, Remodeling, Sewage cleanup
GooglePositive: Professionalism, Quality Everyone at Rick N Ball are very professional and skilled at restoration. I give them a 5+ stars. Service: Water damage-related cleanup & repair
GooglePositive: Professionalism, Punctuality, Responsiveness Alex and Kyndsey came to do a carpet cleaning. They were polite and thorough; they did a great job, and before they left, they took out my garbage! I would definitely hire them again. Thanks, Rick-N-Ball! Service: Carpet cleaning
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Rick-N-Ball was recommended by the plumber who repaired the leak. They removed the damaged carpet,floors, walls, and furniture and put in equipment to to dry the water. They checked my home each day. They are handling the insurance claim. I am having them do all the necessary restoration. I am pleased and confident in their work and everyone I have delt with. I hope highly recommend Rick-N-Ball. Services: Mold mitigation, Mold damage restoration, Water removal
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value A plumbing incident caused water to get into walls and under a wall of built-in cabinets. Rick-N-Ball did an outstanding job with drying and ensuring minimal alteration to the built-in. I was shocked they did not have to remove it. Workmen were very nice and professional. Great equipment and technique. No comparison to some competitors I used in the past. Would definitely use again. Thank you. Service: Water removal
GooglePositive: Professionalism, Quality, Responsiveness, Value Every person we have worked with from Rick N Ball has been professional, knowledgeable, and hard-working. We look forward to seeing the end result! Services: Mold remediation, Mold mitigation, Mold damage restoration
GooglePositive: Professionalism Master Shower Service: Mold mitigation
GoogleServices: Mold mitigation, Water damage-related cleanup & repair, Water damage-related mold removal, Mold inspection, Mold damage restoration, Mold cleaning, Mold remediation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleFrom beginning to end Rick-N-Ball (RNB) communicated well and often. They showed up on time every time! The initial inspection, the follow-ups, the work, the follow-up after the work was completed, the continuous communications of next steps, the courteousness of every one we dealt with at RNB was fantastic! I wish they were into other services - I wouldn't hesitate to call them for anything. They also partner with some really awesome companies. We needed a repair to our roof before the work and they provided a referral that indeed had the same ethics - WOW! Then they waited for us to get the roof completed, which took some time as many things do these days, without pestering. The initial quote seemed to us to be very reasonable and when the final number came in - SURPRISE - a little lower!! I'm not saying that R&B will be able to do this every time and perhaps not often, but my suspicion is that RNB will treat you honestly and fairly in every transaction. The men that came to the house were very professional and personable. They did the work quickly and efficiently, but most importantly, completely. The mitigation is now complete and we will proceed to the restoration process and will look nowhere else to perform the reconstruction than Rick-N-Ball! My belief is that Rick-N-Ball is your best bet for any restoration services that you may need! I do not provide referrals to every business I deal with unless very good or very bad so felt that I really needed to provide this referral (yes, I am calling this a referral as opposed to a review).
GoogleRick-N-Ball has a great team and the owner Andrew has been very helpful coordinating across two complex jobs requiring subcontractors. Thank you!
GoogleAndrew and his entire team were excellent and easy to work with. We highly recommend them
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Rick-N-Ball was recommended by the plumber who repaired the leak. They removed the damaged carpet,floors, walls, and furniture and put in equipment to to dry the water. They checked my home each day. They are handling the insurance claim. I am having them do all the necessary restoration. I am pleased and confident in their work and everyone I have delt with. I hope highly recommend Rick-N-Ball. Services: Mold damage restoration, Water removal, Mold mitigation
GoogleRick-N-Ball was recommended to us as regards a surface mold problem in our walk-in shower. We were concerned that the shower might require a tear-down/mitigation/rebuild. Rick-N-Ball came out and inspected the situation, including crawlspace under the shower, told us their services weren't needed, and recommended a hard surface cleaning service instead. Didn't charge a dime for the consultation. My wife got used to the idea of a new shower, so we're redoing everything anyway.
FacebookThey were professional, efficient, and easy to work with. I would definitely use them again!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Workers did an excellent job repairing sub floor and drywall from a leaking appliance. Also, very professional and polite. Service: Water damage-related cleanup & repair
GooglePositive: Professionalism, Quality, Responsiveness In the process. Will update when complete. Services: Mold remediation, Mold damage restoration, Mold mitigation
FacebookI am extremely satisfied with all the help Mrs. lilian wilson, She have a good understanding of all the processes and are always receptive to my needs. The platform was very helpful. I strongly recommend this wonderful manager of mine, she perform a great work and strategy on my investment, and now I'm earning profits every week just because of Mrs. lilian wilson effort and trust, thank you madam for this opportunity of investing with your platform I'm so much grateful, You can also contact her at Email: lilianwilson220@gmail.com WhatsApp: +12485090477
GoogleVery pleased with work Services: Flood restoration, Water removal
GooglePositive: Professionalism, Quality, Responsiveness Rick-N-Ball did a great job! Eric, Mike and Blake were great to work with and got the job completed. Everything looks good. They were fair with pricing and stepped in when another company failed me terribly. They repaired my drywall, cabinetry, flooring and plumbing. I would definitely recommend this company. Services: Flooring, Painting, Remodeling, Plumbing
GoogleThey were very professional, and the work was exceptional!
FacebookI would recommend this company to all! They were understanding and accommodating to all of my needs and most importantly very responsive! My project manager, Mike Haught was a “Prince”. 😉 Super personable and knows his craft. I’m very happy with my remodel!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I would use Rick n Ball again and refer them to others. Representatives were very good at keeping me informed on every step of the job. Very professional and considerate company and a pleasure to work with. Services: Painting, Water damage-related cleanup & repair, Mold mitigation
GooglePositive: Professionalism, Responsiveness It all started at about 4am on a Saturday morning...a hissing sound - similar to a toilet that won't stop filling... except it wasn't! I stumbled upon the jarring episode of a home owner's nightmare... a flood! At about 5am, Rick-n-Ball dispatched Lou. The mitigation team, from there on out, were on the job like they were the home owner! The calmness and steady progress was a balm on the entire, anxious family. You can't beat this kind of service! Thank you Lou, Lisa, Alex, Steve, Kischonn and staff! Services: Water removal, Water damage-related cleanup & repair, Flood cleanup
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value After using Rick-N-Ball to help dry out a subfloor affected by a slow leak, we used them to ultimately pull up all the floor tile, demo a newly and incorrectly installed tile shower & wall, and do the entire remodel work (painting, new flooring and shower). This was the first contractor I contacted and the most responsive, so we chose them based less on cost and more on feeling good about their business practices. I can't say enough good things about the experience- we were kept in the loop on all the different pieces involved in the remodel, and they were constantly on time and hard-working. I wouldn't hesitate to call them again for future work. Services: Remodeling, Painting, Water damage-related cleanup & repair, Flooring
FacebookOverall did a wonderful job putting my kitchen back together after the pipe leak. I was so happy to just have to go through them and not contact several places to get the job done. They did the drying out , rebuild, painting, and plumbing. Definitely would recommend them.
GoogleVery detailed with great follow. Explained the entire process in layman's terms.
Facebookthe technicians were at my house this morning to set up blowers/fans for a leak we found in the bathroom. They also removed the flooring and cleaned and sprayed. Very professional and also explained what they were doing along the way.
GoogleServices: Flooring, Mold damage restoration, Mold remediation, Water damage-related cleanup & repair, Water damage-related mold removal Positive: Professionalism, Punctuality, Responsiveness
GoogleRick-N-Ball were great. They are very dependable, have great people working for them, and did an outstanding job. I would definitely use them again!
GoogleServices: Mold remediation, Water removal Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Rick-N-Ball were great. They are very dependable, have great people working for them, and did an outstanding job. I would definitely use them again! Service: Water removal
GooglePositive: Professionalism, Quality, Responsiveness We had a bad kitchen fire that required the whole house to be mitigated for smoke damage. From the first meeting they were very professional, courteous, and knowledgeable about fire damage and how to mitigate it. They had great communication with our restoration contractor. I am very satisfied with there service and high recommend them. Service: Fire damage cleanup & repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Mike Haught is very professional, patient, kind and an awesome Project Manager. He called me and updated me every steps that is going on with the restoration. I truly appreciate Mike and would love to work with him again in the future. Mike deserves a BIG bonus and a big promotion 100%. Thanks a million Mike. God bless you and yours - YC Services: Fire damage cleanup & repair, Painting
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I would use Rick n Ball again and refer them to others. Representatives were very good at keeping me informed on every step of the job. Very professional and considerate company and a pleasure to work with. Services: Mold mitigation, Water damage-related cleanup & repair
Facebookhe was very understanding did all my paper work with Ins the he hired were great and very neat and did great work always inspected when they were finished got a whole make over of my house love it thank you Rick
Frequently asked questions
How quickly does Rick-N-Ball Restoration respond to water damage emergencies?
Rick-N-Ball typically responds promptly, often arriving within hours to limit damage and begin mitigation work quickly.
What kind of communication can I expect during the restoration process?
Clients receive regular updates via text, email, or calls from project managers who explain each step and answer questions throughout the process.
Does Rick-N-Ball Restoration handle mold remediation as well as water damage?
Yes, Rick-N-Ball provides mold inspection, removal, and mitigation services alongside water damage restoration, ensuring thorough cleanup and drying.