I had water and mold damage from a leak in my refrigerator. Rick n Ball helped ease my mind of the entire mitigation process. They did an excellent job tearing out the damage and getting rid of the mold the water had caused. They were respectful and knowledgeable through the process. I would highly recommend them to others.
BUSINESS REVIEWS
Rick-N-Ball Restoration
1918 Jordan Lane NW, Huntsville, AL, 35816, United States
Write a reviewAbout Rick-N-Ball Restoration
Rick-N-Ball Restoration in Madison is a trusted leader in property damage restoration. Garnering high praise for their professionalism, punctuality, and quality, they specialize in swiftly addressing water damage, offering thorough mitigation and restoration services. Their responsive team, led by experts like Andrew and Blake, ensures customer satisfaction by keeping clients informed and delivering exceptional value. Whether it's a roof leak, a kitchen remodel gone awry, or crawlspace encapsulation, Rick-N-Ball Restoration's skilled technicians, including commendable carpenters like Mike and tiling experts like Jeremy, are dedicated to restoring your space to its former glory, often exceeding original conditions. With a commitment to excellence and a customer-first approach, they are the go-to for any restoration project.
Customer reviews
Showing 201–238 of 238 published reviews.
We were satifised with the mitigation and restoration work completed by Rick-N-Ball at a commercial property.
Services: Flooring, Water damage cleanup Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I highly rate Rick-N-Ball. I can’t say enough about their service. We called them because we had a mildew smell in our bathroom linen closet. They were prompt, courteous, helpful and thorough. They gave us options to do ourselves when it was something we could easily do and instructions on what to look for in the future. We would absolutely call them again! Service: Mould inspection
We had a water leak on water heater. They helped us get areas dried up and then completed needed replacement of flooring and trim in 3 downstairs rooms. Easy to talk with and consider options available. Pleased with the contractor and subs for the most part.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Eleanor and her team (Colin, Shannon and Malik) did a wonderful job with the water mitigation. Always on time, always very communicative every step of the way. Mike and his team did a great job with the rebuild. Any concerns I had were addressed immediately. Thanks to all for getting my kitchen back in working order. Services: Remodelling, Flooring, Mould removal, Water damage cleanup
Positive: Professionalism, Quality, Responsiveness This is a very professional company who listens to their customers needs and works with them to find the best solution. The people are outstanding from the receptionist who answers the phone to the project manager who oversees the project. Our home was damaged by a busted pipe. After the mitigation was complete and it was time to find a contractor for the renovation I could not find anyone to even come out and give an estimate. Rick N Ball was referred to my wife by a co-worker and so I called them and they came out the same day to survey the damage and start working on an estimate. They returned the estimate quickly and even followed up several times throughout the process of hassling with the insurance company but once the insurance claim was approved they quickly got to work on getting our home restored. I would have used them for the mitigation of the water damage as well had I known about them when it initially happened. I highly recommend Rick N Ball for any mitigation needs, restoration or if you just want to have your home remodeled for a new look they can absolutely come through for you in a first class way. Please support this veteran owned company! Services: Flooring, Plumbing, Painting
Rick-N-Ball Restoration took care of all our needs when pipes burst under the house. They were also very good at negotiating with our insurance company to make sure we got the best deal. I highly recommend this company.
Rick-N-Ball was recommended by several friends for crawl space fungal remediation and vapor barrier replacement. They did an AWESOME job!! They were quick to get the job done and extremely helpful and professional. Great company and I look forward to working with them in the future!
Responded quickly, got the work done on time and on budget. Highly recommend. Very professional!!
Recently contacted Rick-N-Ball as a result of water damage. Their response was professional and timely. Eleanor C. was on point with the process and her communication was excellent. The first part of the process is now completed and I can only expect the next step to go as smooth. Thank you for helping me navigate through this situation. Cindy B. July 4, 2021
They were extremely knowledgeable, friendly, and the service was quick and done well. I would 10/10 recommend their services to anyone.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value They were fast to respond and did everything over the phone and email with me.
Not the lowest cost option but quality of work is worth the cost. Showed up when promised and completed the work on time.
No choice but to give Rick-N-Ball five stars out of five! Top marks to Eleanor C. and her technician Melik for an exceptional job that was done exactly like she promised.
Positive: Professionalism, Punctuality, Quality, Responsiveness Elenor was very prompt and thorough with communication. She came out often to check on the progress of our particular project making sure things were running smoothly. She answered all our questions with patience and expertise.
They did a wonderful job with a quick turn around on a small bathroom remodel. They kept us updated on the timeline and communication was terrific. The estimate was very detailed and covered everything. All subs used were very respectful. It was a pleasure working with them and would definitely use them again.
They were very professional and on time with appointments. They kept in communication at all times so we knew what was going during the procedure.
Quick to respond. Very professional.
I recently used the restoration services of Rick-N-Ball Restoration after a flood in my basement. I was very impressed with their quick response. Andrew assessed the situation and stayed in contact until the work was completed. I highly recommend this company for any restoration projects.
Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Re-screening of porch. Screens are taut and almost invisible. Replacing porch doors. Repaired drywall and ceilings, painted interior of house. Very nice people to work with. Polite, hard working, cleaned up after each days work. Have recommended this company to several friends.
fast service job well done.
Rick-n-Ball did a fabulous job on our bathroom remodel, will definitely be using them again in the future. We have been recommending them to all of our friends.
Reliable and trustworthy. Andrew stayed true to his word, the team was diligent and reliable and it was a job well done.
Positive: Professionalism, Quality We had Eleanor as our water mitigation specialist. She was a pleasure to work with. She made sure all surfaces were covered to make sure there was no mess and that none of the equipment could damage anything. It was clear she was an expert and made sure everything was taken care of. I would recommend her and the company to anyone.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Rick and Ball Restoration is an outstanding company. We had a leak in our roof 1 month after purchasing it. We unfortunately had water damage to two locations in our home. Andrew came out immediately to begin mitigation. He kept us updated throughout the process and was very thorough and knowledgeable. If you're in an unfortunate situation like we were, don't hesitate to call Rick and Ball.
Professional and efficient. Great experience.
We had an upstairs bathroom overflow to the downside bathroom. They arrived right away away to help! Great customer service and work!! Would definitely recommend them to others and will use them again if we ever need.
They came in, sized up the work that needed to be done and got to work. Courteous, confident and communicated throughout. Took pictures required by insurance and didn’t leave till absolutely certain everything was dry.
Very professional in every aspect: response, professional expertise & timely. Eleanor Ciepluch , Mitigation Supervisor, technician Colin Bouska .
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have always been cautious about small business owners, but you will never find a better company. Kevin and Blake are absolutely awesome and they have a great team that can perform quickly and provide quality work. Our house had been ripped apart for over six months due to water damage and as soon as we gave the green light on repairs, they were done faster than we were expecting. I can't wait to call them up to redo my master bathroom. Excellent work and they stand behind it.
We hired Rick-N-Ball once again to complete our crawlspace encapsulation after the dry out last year and we can't be happier. The crew was very professional and prompt. They started by dry ice blasting all of the mold from the joists in the crawlspace to prevent further issues. The finished product looks great. I've even got an app on my phone that keeps me up to speed on the moisture content in the crawlspace. We couldn't be happier. Thank you Andrew and the crew for a job well done.
This company is so professional, they arrive when they say they will, if there is some kind of hold up they call! Blake Mitchell, project manager, came to my home in the middle of a disastrous kitchen remodel, saw what needed to be done, found the right people to do it, and it was finished in 2 weeks Thank you Rick-N-Ball for everything! MG Huntsville,Al
Very happy with the service. Andrew provided the restoration quote quickly. Mike came within a day of agreement and worked through the night to get the job done before the weekend. Quality work, and Mike made sure we were happy before he left. Highly recommended.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I couldn’t be more pleased with the work they did. Everyone that completed our project was very professional, pleasant to work with & worked with our schedule. They are our first choice for ANY upcoming project. Thank you so much. Also, want to give a shout out to Mike who did the carpentry work & painting. It looks better than before & can’t even tell there was a huge hole in the wall. Always on time, & I NEVER had to wait for him. Plus the fact that he had to climb the stairs at least a billion times ! Without complaining! And Jeremy Marshall for the tiling. Beautiful job, & answered all my questions.):) Tommie was great as well even for the short time he was on the project.
Frequently asked questions
How quickly does Rick-N-Ball Restoration respond to water damage emergencies?
Rick-N-Ball typically responds promptly, often arriving within hours to limit damage and begin mitigation work quickly.
What kind of communication can I expect during the restoration process?
Clients receive regular updates via text, email, or calls from project managers who explain each step and answer questions throughout the process.
Does Rick-N-Ball Restoration handle mold remediation as well as water damage?
Yes, Rick-N-Ball provides mold inspection, removal, and mitigation services alongside water damage restoration, ensuring thorough cleanup and drying.