I am sure glad you're around. After being fleeced by the "guy with a parrot", it is sure good to know a reputable, honest company is still around. You guys did a great job fixing my a/c. 100% professional, no high-pressure sales, on time, great communication, the works!
About Restano Heating and Cooling
Restano Heating and Cooling, nestled in the heart of Pittsburgh, is a trusted provider of top-notch HVAC services. Renowned for their professionalism, punctuality, and responsiveness, they have garnered glowing reviews for their exceptional workmanship. Whether it's installing a new A/C and furnace, or performing intricate repairs like fixing a Kohler Shower thermostat, Restano's team, including the highly praised Frank and Chris, delivers quality service with a smile. Their commitment to value is evident in their competitive pricing and the added perks of service contracts. With a reputation for going above and beyond, including liaising with city officials for inspections, Restano stands out as a reliable choice for all heating, cooling, and plumbing needs.
Customer reviews
Showing 251–300 of 576 published reviews.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The Restano team lead by Chris was absolutely fantastic! They were incredibly knowledgeable, professional, helpful, and talented. They were able to solve a problem that puzzled 3 other plumbers and did so in record time. They also did a great job of communicating with us to make sure we understood the details of our project and the progress. Chris went out of his way to educate us on additional recommendations to maintain our system moving forward. I am thrilled with the service. They will be our go to for all HVAC and plumbing needs moving forward.
Positive: Professionalism, Quality Very professional good product service was excellent and made it look clean
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Andrew from Restano was the professional plumber providing service today. He was knowledgeable, efficient, considerate and personable. We highly recommend Restano and Andrew.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Always professional and responsive to customer needs. Fair pricing and good follow-up on resolved issues
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano Plumbing came through again. The plumber "Austin Toy IV" was amazing. I had 3 different jobs to be done and he tackled all of them with confidence and ease. He really knew exactly what had to be done. Austin was very polite, professional, knowledgable, etc. It was a pleasure to have him do our plumbing. Restano Plumbing has very friendly people working for them. I do want to mention "Cindy" who set up the appointment. She is very nice and accomodating. Overall it was once again a very pleasant experience with "Restano Heating, Cooling & Plumbing"! They should be proud of their excellent work ethic and congeniality. Mike Shearer
We had a whole house ductless heating and AC system installed by 412 Ductless and the whole process was very easy for us. We were able to schedule the work not long after our initial estimate. The installation took a week and the installers were very friendly, professional, and on time every day. The system and their work looks great.
They came to do the jobs at the scheduled time. Repairmen were very respectful, and personable. They answered my questions fully. The prices are reasonable. I have been using this company for over 25 years, and will continue to use and recommend them to anyone.
Positive: Professionalism, Value
Have been using this company 5 years. Rob is a good guy and a great service tech, very knowledgeable, neat , a true professional ,and on time. No complaints here.
They are prompt, courteous and respect your home.
Highly recommend! Helpful, expert advice, great service. Chris replaced two faucets, installed a garbage disposal, and updated pipes and valves in kitchen and laundry.
Josh was professional, courteous and efficient. Explained everything in detail that needed to be done in terms that I could understand. I was very pleased that the work was done in a few hours. Josh did an all-around great job and should be valued as an employee.
Positive: Professionalism, Punctuality, Quality, Responsiveness
A historical perspective: the location of the job site was the Beulah Presbyterian Church historic chapel built in 1837. Heating was done by a double gas furnace unit installed in 1948. I contacted Restano Heating and Cooling because they have been my home furnace a/c provider for a number of years and had performed excellently in all phases of work for me. After an initial inspection of the job site by Mike R******, I was satisfied with the proposed work and the pricing. The deconstruction of the old furnace unit/ductwork and the installation of the new heating system went flawlessly. The new system is compact, works very well and is quiet and easy to control. The workers did additional work cleaning out ductwork in the main sanctuary. This extra touch was much appreciated. I highly recommend Restano for any work. FIVE STAR RATING
They have very capable people. Always fix what you need fixed and are responsive when you have issues. Excellent organization.
This is the first time I have used Restano, and Chris was the plumber assigned to the job. I rate him a 10+. He was on time, extremely courteous, explained everything thoroughly and I was extremely pleased with the work that he did. He did a good job of cleanup. I would trust him in my house alone if I had to have the work done when I wasn't there. I plan to request him when I need future plumbing work done by Restano. ***** ***
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Responsiveness We are very pleased with the quality of work and professionalism of the installers. John did an excellent and efficient job removing our old equipment and installing the new system. He answered all of our questions, and he was very kind to us and our little dog who was understandably unsure about having someone different in the house.
I was well pleased with the courteous and informative assistance Rob provided. He arrived promptly and repaired my furnace, answered all my questions, and was very helpful in providing safety instructions to avoid similar problems in the future. Thank you
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The plumber who did the install was fantastic. His name is Damon.
We had a number of questions and Chris answered all of them. He and the rest of the team (Andrew, Tim and one other whose name i can't remember, sorry) did a great job installing our outside drain and leveling the yard where they dug. Everyone was very respectful.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value What a great job! I can't stop looking at the Furnace/Tankless Heater and AC. The pipe layout and the neatness of it all just makes me smile. The guys were courteous and respectful. They even answered all my dumb questions. This is my first brand spanking new whole house system. I have been just waiting for old ones to die or get repaired. I was dreading this day. However, I'm glad about it now. I'm not ever happy with spending money...but this was worth it. My family can now be comfortable and sleep better with the Air Purifier. Thanks Guys! Amazing job!
Prompt, personable staff and professional.
We had Robb from Restano Heating and AC today for AC maintenance. Robb is skilled and very personable. I always request him for service visits. He is the best!
We have this done very spring. The service technician is always polite and knowledgeable if I have any questions.
Work was well done and on time. Chris was respectful of my preference inside and outside the house. Thank you for your consideration chris, ******
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Chris was AWESOME 😁
As always, they were professional, on-time, and reasonably priced. The repairman identified potential problems with our A/C (which is 30 years old), and suggested an appropriate replacement unit.
The technician was very knowledgeable and helpful. We were pleased with the service. Thank you
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very prompt. Great people. Great service. Courteous. They’ve been my service company for years.
Rob did a fantastic job. He got right to work, knew where everything was and completed the maintenance quickly and quietly.
Always have gotten great service both with plumbing and cooling and heating. Technicians are very knowledgeable and friendly and service is always prompt.
Very prompt. Great people. Great service. Courteous. They’ve been my service company for years.
Restano always does a great job! Their staff is responsive, knowledgeable, nice, and professional. They’ve taken care of our HVAC and plumbing needs.
Positive: Value Boiler furnace broke in cold weather and they came fast, same day. The unit is very old, but he was able to fix it by replacing several parts. He also gave us options for replacing the whole furnace, but we decided to fix it for now. There was a problem with a leak that showed up about a day after he fixed it, but he came back and replaced one more part and it has worked great since then.
Great service. Called and had a tech on site within two hrs. Fair pricing. Tech explained entire job. Very happy with outcome!
Positive: Professionalism, Punctuality, Quality, Value These guys are great ! .... Highly recommended !
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We set everything up with Brian. Then Paul, Will, and Pat came out and did exceptional work. They were very professional and did an awesome job, we are so pleased and would highly recommend them to everyone.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Brian was knowledgeable explaining all the details of the job. I will continue to call Rostano for my future plumbing needs.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Called 30 minutes before arriving. Arrived at the time scheduled. Was very courteous and solved my problem!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano came out to inspect our furnace and found a crack in the heat exchanger. They tested to make sure that no carbon monoxide was getting into the house and determined that the unit didn't need to be red-tagged, but would need to be replaced. They gave me a few options to choose from (lower cost, lower efficiency - higher cost, higher efficiency) so that we could weigh our options. We decided to get the higher efficiency Carrier equipment. We set up the appointment with them and they were out within the week. They sent two techs to install the furnace and condensing unit. They worked through the day. I'm not entirely sure they even took a lunch break. They cleaned up any mess they made, packed up the van, and left once they walked me through what they did and gave me any information I may not have known about the equipment. I highly recommend Restano to anybody looking to replace/service their HVAC or plumbing needs. They will be the first company that we contact in the future if we ever need work done.
Positive: Professionalism, Punctuality, Responsiveness
Restano Plumbing, Hesting, and Cooling unclogged our sewer line today. They came out very promptly. The technician was very pleasant and knowledgeable and got the job done! Great service! I will definitely use them again.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Frequently asked questions
How punctual are Restano Heating and Cooling's installers for service and installation appointments?
Installers consistently arrive on time for appointments and begin work promptly, often completing jobs efficiently and cleaning up the work area thoroughly.
What types of HVAC and plumbing services does Restano provide?
Restano offers installation, replacement, repair, and maintenance of HVAC systems including furnaces, air conditioners, heat pumps, ductless units, boilers, and hot water tanks, as well as plumbing services such as leak repairs, drain clearing, and pipe replacements.
How does Restano handle customer communication and education during projects?
Technicians and staff communicate clearly, answer questions thoroughly, explain equipment operation and maintenance, and keep customers informed throughout the process to ensure understanding and satisfaction.