FacebookThey provided a superior product with outstanding professionalism. Installer, John handled every aspect of the job with assurance and skill. I truly apprecated their attention to detail and follow up.
About Restano Heating and Cooling
Restano Heating and Cooling, nestled in the heart of Pittsburgh, is a trusted provider of top-notch HVAC services. Renowned for their professionalism, punctuality, and responsiveness, they have garnered glowing reviews for their exceptional workmanship. Whether it's installing a new A/C and furnace, or performing intricate repairs like fixing a Kohler Shower thermostat, Restano's team, including the highly praised Frank and Chris, delivers quality service with a smile. Their commitment to value is evident in their competitive pricing and the added perks of service contracts. With a reputation for going above and beyond, including liaising with city officials for inspections, Restano stands out as a reliable choice for all heating, cooling, and plumbing needs.
Customer reviews
Showing 201–250 of 576 published reviews.
FacebookFacebookHave been using Restano for many years. We have the yearly maintenance program for 4 houses. Dennis is GREAT!!! He is knowledgeable and trustworthy. We’ve had 3 furnaces and 1 air conditioning unit installed. We also use them for all our plumbing needs. Hot water tanks, toilets, faucets. Very professional and great service. Office girls are pleasant, knowledgeable, and easy to work with.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Mike and Ryan the installers were wonderful - took their time, carefully & completely installed our new carrier infinity system. Brian F the sales manager detailed our options thoroughly and was never pushy. 5 stars. Service: AC installation
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano put in a new HVAC system for us in 2017 but we found in extremely hot weather the AC was not cooling adequately. They came out and checked what was wrong and immediately found that there were several adjustments that needed to be made. They did a top flight job in getting it to work perfectly. No charge. We even got a call from the president to make sure everything was okay. This is a class operation. Service: AC maintenance
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Had both our heating and air conditioner installed. Employees were professional and proficient. Clean up after work was excellent. Highly recommend Restano for all their services. Service: Heating system installation
GoogleService: Leak investigation and repair Positive: Quality
GoogleWe have been with Restano’s for over 25 years. Dennis has done maintenance on our furnace, air conditioner and hot water tank for most of those years. We always request Dennis and only Dennis. He is extremely knowledgeable and very professional. Dennis goes above and beyond to make sure that as a long standing customer we are completely satisfied. He takes time to listen to our issues and does a remarkable job by explaining what he will be doing to remedy the situation. He is always respectful of our property and leaves the area clean when he is finished. Thank you Dennis for always providing us with outstanding and exceptional service! We truly appreciate you! Sincerely, The Venturino’s Service: AC maintenance
GoogleWe needed new thermostats for our home furnace. We called Restano and Rob, the service man came to our house as scheduled. Rob showed us the new thermostats, and installed and tested them quickly. He gave us a competitive price and was very pleasant and informative. Thank you Rob and Restano. Service: Thermostat installation
FacebookMy air conditioner was checked out and adjustments were made. Very punctual with friendly & knowledgeable serviceman.
GoogleServices: Thermostat installation, AC installation, Heating system installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Tap repair Positive: Professionalism, Punctuality, Quality, Responsiveness
FacebookPlumber Andrew Kanaan “Employee of the YEAR “ Snaked my Clogged main pipe wide OPEN ! Couldn’t be happier!!! Thanks to answering service ! Scheduling ! And Mostly ANDREW !!! He’s gonna make a Great Dad !!!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We’ve always had air flow problems in our 10 y/o home and decided to ask for assistance. We were figuring on a new system, or a ductless system. Mike Restano came to the house and quickly determined a poorly designed plenum above the furnace/AC. Bruce, Their designer/fabricator came for measurements and a week later Chris and Bob came to install the perfectly fitted new pieces. System now works as it should! All ladies and men we heard from or visited were friendly, informative and professional. They even cleaned up their mess! Well done Restano. We absolutely recommend Restano Service: Heating system repair
FacebookI had a clog in a pipe under the house And Josh from Restano plumbing came out and worked on it for 2 1/2 hours. He had to snake it three times and he just kept working at it! Eventually it loosened and the pipe is now clean! He did a terrific job cleaned up after himself and was pleasant the whole time. I would definitely recommend Josh and Restano for any plumbing problems.
FacebookGreat company to work with. From friendly phone people to friendly knowledgeable service people. They have your best interest in mind and do not try to “over sell” you. Just a pleasure to work with.
GoogleService: HVAC maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleI purchased a new furnace and air conditioner through Restano many years ago. They've been extremely responsive when it comes to any questions or repairs needed. Recently, our AC went out because of a bad circuit board during a stretch of horribly warm weather. They fit me in at their earliest time, the technician diagnosed the issue, ordered the part and they were able to come back out and repair our AC within a few days. I've always had great customer service with Restano. Services: Heating maintenance, HVAC repair
FacebookMy hot water tank no longer was heating up and there was water under the tank. I called Restano’s and they sent someone out the next day as I said I didn’t feel it was an emergency. Andrew called to let me know he was on his way and he did an outstanding job of taking out my old tank and putting the new one in. He also walked through aspects of operating the new unit and was very knowledgeable and very personable. I would highly recommend Restano for this type of work!
GoogleThe installers were very professional and did a great job without any mess. The only small problem was taken care of promptly and we are very happy with the system.
Google
GoogleWe had a great experience with Restano/412 Ductless! Brian was great and had a great vision of what could be done with no ductwork in the house. Their price was best of the various quotes we got, and the crew was very respectful (we had just had the floors restored) and made sure that everything worked and was clean when they finished. Would highly recommend!
GoogleI had Restano check my 2 AC condensers because they are both atleast 20+ years old and were so loud that you couldn't sit outside while they were running. It was recommended by Dennis, the service technician that it wasn't worth putting any money into them because of their age and the fact that the freon coolant is no longer used/made. I scheduled to have both of the units replaced, originally it was going to take two men two days, one for each unit. Restano was able to replace both units with a three man crew in the same day. I had my doubts, but the crew of Josh, Jake, and Will came through. They were neat and professional and did a great job. I will continue to use Restano for all of my heating/cooling needs
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano always notifies me to keep our HVAC systems in service. And the technicians always call and arrive promptly. Shout out to Dennis- thanks for taking such good care of us for 20 years!!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Had chris from restano and his partner come out and repair my sewer line. They did a great job and we are very happy with the way everything came out. Thanks
FacebookThe men who put my furnace/air-conditioning in today were very professional. They answered my questions and very efficient in cleaning up after they were done. I would recommend Restano to family/friends
BBBThe woman on the phone was very friendly and helpful! The plumber, ****** was also very friendly and was able to get our drain cleared quickly! Would definitely use their services again.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I had a leak in the main valve of my house, plus the handle on the old valve was in bad shape and difficult to use. Chris from Restano came out and got the water shut off in the yard, and the valve fixed quickly and at a reasonable price. The entire setup (valve and handle) is updated now and is so much better 😌. I have used Restano a few times now, and they've always been helpful and reasonable.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We have used Restano in the past for furnace inspection, and we were happy with them. So when our air conditioner died, we called them first. They gave us several quotes, and within 2 weeks our new air conditioner was installed. They did not try to sell us anything we didn't need, and their work was very affordable. The install was quick and they cleaned up everything so well. The whole system is new and clean and works perfectly. They even did a little extra to help make changing our furnace filter easier! Very, very happy with their work.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value From the time I called to their ability to seek and find a solution was exceptional. Chris as well as Andy are true professionals in their field. They were super friendly, while able to explain the issue and what they needed to solve the issue. Although the Restano staff could have easily threw in the towel upon their visit by completing an outside repair that would cost up to $15 to $20 thousand, they were determined to find a solution for which they did. I’m so thankful to the Restano staff and their exceptional team, Chris and Andy. I will continue to tell my story and experiences with their service and will always use their services. Dan - Murrysville Pa
GooglePositive: Professionalism, Punctuality, Quality From the initial consultation and quote with Michael to the finished project done by John and Dylan, I was pleased at every step. They were professional and on time (which is almost unheard of in my home remodeling/service projects experience) and communicative. They broke things done in terms I understood and were easy to talk to about the project. They installed ductwork and a complete AC unit in the attic and all the vents on 2 floors. Before they left they made sure I knew how to change the filter and felt comfortable with working the thermostat. It was definitely an investment, but 10 minutes into the whole house air life and I can stay the investment is going to be well worth it for everyone in the house. No more noisy window ac units! The system is super quiet and out of the 6 companies that gave me a quote, dealing with Restano has been a breeze and I am glad I chose them. Thank you so much for providing comfort and excellent service!
GooglePositive: Professionalism, Punctuality, Quality I have been a member of their service plan for almost 10 years and they have never disappointed. Their service is prompt and they have the expertise to fix the problem. The plumbers speak very highly of the owner of the business, which is a big plus in my book.
GooglePositive: Professionalism They were very professional and performed the work in a timely manner. I would definitely recommend.
FacebookI had an emergency at my house with my air-conditioner. I called Restano and with in 2 hours I had a technician here and my problem was resolved. Great company and very dependable.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Chris was amazing. He was professional and friendly. He was able to efficently fix the problem we were having in our bathroom. I would recommend Chris to anyone with any plumbing issues
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Service was wonderful! We needed an outside water spigot installed and the hot/cold washer shutoffs replaced. He did a splendid job! We use Restano for all of our plumbing needs!!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness On time. Professional. Took time to go over system with me.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Andrew was very professional, knowledgeable and friendly, and his work was not only fast, but neat. Very pleased.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality
GooglePositive: Professionalism, Quality, Value Josh did a fine job he took care of my faucet replace my old one new one looks great absolutely no leaks 100% satisfied with his work I think you needs a raise and more vacation time have a
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness
FacebookThe servicemen are honest, punctual, polite, patient and efficient.
BBBThe service was wonderful. When I called with my plumbing problem, the office staff told me they were booked but would make sure someone came to the house. A short time later **** arrived at my house. He was very courteous, honest about my issue, and worked hard to resolve my issue. I have used Restano for plumbing, heating, and cooling for years and will continue to do so.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano has been servicing my equipment for several years. We finally had central AC installed. The team from start to finish was thorough and responsive. Install was hassle free. They worked efficiently and left the house clean. I cannot recommend them highly enough for your comfort needs.
BBBRestano plumbing did a great job and Chris was fantastic, got us set up without any hassle
GoogleRestano has provided HVAC PM services to us for the past 3 years and are very reliable and professional. Recently they installed a heating system in my garage in which I am very happy with. The staff at Restanos is very professional and friendly. I would recommend Restano for any PM or installation work you might have.
BBBAndrew made the difference. He was professional and courteous. Especially in todays world when businesses use covid as an excuse for higher prices and poor service.
Frequently asked questions
How punctual are Restano Heating and Cooling's installers for service and installation appointments?
Installers consistently arrive on time for appointments and begin work promptly, often completing jobs efficiently and cleaning up the work area thoroughly.
What types of HVAC and plumbing services does Restano provide?
Restano offers installation, replacement, repair, and maintenance of HVAC systems including furnaces, air conditioners, heat pumps, ductless units, boilers, and hot water tanks, as well as plumbing services such as leak repairs, drain clearing, and pipe replacements.
How does Restano handle customer communication and education during projects?
Technicians and staff communicate clearly, answer questions thoroughly, explain equipment operation and maintenance, and keep customers informed throughout the process to ensure understanding and satisfaction.