Fantastic customer service! I went in to try out rowing machines. Brian and Tye were very helpful and attentive, but very low pressure to sell which was just what I needed. After a day to contemplate, I came back and purchased a machine from them and the process was extremely simple, quick, and very helpful. I highly recommend checking them out if you're interested in exercise equipment!
About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 1651–1700 of 2,406 published reviews.
The staff was great, answered all of our questions and helped us pick the right equipment for our needs.
Excellent experience!! Daniel was Very knowledgeable and helpful!!
We stumbled upon Precor fitness and was promptly greeted by Eric. We told him we were looking for a sturdy, yet comfortable upright bicycle. He showed us many options, explaining all the different options on each. He was friendly but didn’t put a lot of pressure on us. We decided on a bike and Erik helped us with the financing and setting up delivery. We are so happy we found Precor fitness and Eric!
Braden was very informative about the elliptical selection which was a great help. He was friendly and applied no pressure while I was deciding. I’m very excited about my new Precor elliptical!
Jon Hall went above and beyond for my business. We used him for an entire gym that entailed a lot of equipment. He was responsive and organized. I would highly recommend calling Jon if you need any workout equipment. You can count on Jon.
Daniel was very helpful with selecting the right treadmill for my needs, expediting the shipping process to meet my schedule. Great store, nice selection of inventory.
Jeremiah is the best! He was very professional and was willing to assist me in my purchase of the best rower for my needs. GREAT Customer Service is a lost art, and Jeremiah NAILED IT! Thank you Jeremiah!
Jonathan Hall is the person to go to with any issue period hands down. I called him this morning about an issue with a recent order he took it and ran with it and within just a matter of time he had answers for me with a plan moving forward. Good Dude!!
I worked with Jonathan at the Downers Grove location of Top Fitness Store - he was a TOP notch professional and he was highly educated on all information. I appreciated that he did not try to pressure me to buy a particular model or price point, instead, he asked me what my goals were, aimed to answer my many questions, and encouraged me to try many models to see what felt most comfortable. I left feeling confident that my purchase was the right fit for my and my husband’s needs, while knowing we bought from a high quality fitness store.
Profesional service person. Very knowledgable about equipment. Highly recommend.
I went into Precor to review their fitness equipment and compare with a Bowflex Max Trainer. I had a pleasant and informative exchange with Tyler who assisted me in finding the right piece of equipment for my particular fitness goals and needs. Tyler works at the Bellevue store and is an excellent resource in assisting with making the right purchase. I did purchase a machine very similar to the Bowflex Max Trainer which seems to meet my needs even better. I tried several different machines and feel that with Tyler's input, product knowledge and fitness expertise, I was guided in the best possible direction for me. Thanks Precor and Tyler for a great experience and purchase!
Today I bought the Spirit XT385 treadmill. Probably the best warranty in the industry which is an indicator of quality. Jordan was the sales rep and floor manager who facilitated the sale. He actually emailed me a quote to include installation and applied a generous military discount. After testing out the treadmill and meeting Jordan he closed the deal in 5 minutes and told me to call him personally if I ever have an issue or questions. How can you beat that?! Ask for Jordan. You won’t be disappointed.
This was my 1st time in their store and I will definitely be back!! Dalton did a fantastic job and extremely knowledgeable!!
Matt was great to work, very knowledgeable about equitment and provided great service. My husband and I would highly recommend this Top Fitness Store!
I highly recommend Precor in Roseville for your exercise equipment. Jason is super knowledgeable and willing to answer all of your questions. We have purchased several items and always a great experience! j
Had a great purchase experience, Brian helped me navigate the pros/cons between a few models over a series of visits. Appreciated his patience and assistance.
Alberto came out and fixed the issues with our treadmill! He was very professional and friendly! Thank you!
Great service and support!
I had a wonderful experience shopping for elliptical machine here, the staff were great and very knowledgeable thanks Brian
Every sales person has been great at this store letting me go in and test equipment. They are helpful in helping me finding right machines for me. They take time to compare models with me. I have bought about 3 large pieces of equipment from them but I like to buy the smaller stuff too. They are patient every time I come in to look even thought they still know I’m trying to decide. The only draw back fpor them is the 3 week delivery issue but that is good for me because I would do a more impulse buying if I could have it delivered within days. Thank you Utah Home Fitness.
Brian was friendly, knowledgeable and did not pressure me to purchase a product.
Great service. Very helpful. We're very happy with our purchase.
I highly recommend Precor Home Fitness. We recently were shopping around for a treadmill and once we landed here our search was over. Dalton was extremely knowledgeable and never aggressive or pushy. He provided all the right information and at just the right time. The price was right too.
Really knowledgeable about the equipment and the body mechanics required for each machine. Took the time to find out what we were looking for and tailored their recommendations to our desires and abilities, as well as our physical (body) and structural (home) limitations.
Great customer service from super friendly and knowledgeable professionals. I am glad I did the research and chose this place to get my home gym started. Daniel, the sales rep, even went out of his way to get me the best deals and save me money. Outstanding all around!
Knowledgable, helpful and low pressure sales. Highly recommend.
Great service. Great advice
Very satisfied with the equipment I purchased. Jeremiah answered all my questions and was super helpful. After a disappointing delivery and setup, a call to Jeremiah and he had a service technician out the same day. I highly recommend the Precor equipment, sales and service people.
Tyler did a great job today selling me a brand new Precore bike. I appreciate his efforts to give him the best deal possible. Tyler was very knowledgeable and helpful finding me the right equipment. I'm a physical therapist and I recommend all my patients go to precor to get their exercise equipment.
Brian did an awesome job answering all my questions.
My father and I purchased a couple of exercise bikes from Top Fitness Store and it was a very positive experience. Our salesman, Shannon Hilbrands, was very helpful and knowledgeable and did an excellent job of explaining the pros and cons of the various models, making sure the warehouse had what we wanted, checking for sales prices, etc. A store rep called each of us the day before delivery to let us know the window when we could expect delivery, and the delivery guys showed up right on time, hauled away the old equipment we wanted removed, and got everything assembled quickly and professionally. In my case, I initially refused delivery because the box had been damaged at the warehouse (it might have been fine, but I figured better safe than sorry). The store had a replacement bike out to my house still well within the original delivery window. I bring that up not as a complaint (stuff happens), but to illustrate that if you do have a problem, my experience is that these folks will do their best to fix the issue. That's good customer service, and I think that's worthy of recognition.
Chase was Profrssional, knowledgeable, helpful and pleasant. We ended up spending more than we had wanted, but are excited about our new gym:)
Jelani was excellent. He was very knowledgeable on the Helix H1000 Lateral Trainer. He spent a great deal of time explaining to me it benefits and allowed me to try the machine out. We also spoke in general terms about fitness and sports. I purchased the machine and I absolutely love using it and am looking forward to my family using it. I highly recommend this store and Jelani. Very professional experience.
Great Service! Brian worked with me to build the home gym that I have always wanted. Thank you!
Great education and knowledge of the products
Excellent communication and customer service.
Thank you, Dalton Walker for your knowledge of the equipment. Taking time out to show me step-by-step how to equipment this functional. Thank you!
We were very happy with the service we received. We purchased a water rower. John was willing to disassemble the one on the floor for us to take home as they were all out of the ones in the box. We really appreciated that as we didn't want to make another 100 mile round trip to the store.
Professional, no sales pressure, answered all the questions, very knowledgeable about the equipment.
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.