Very courteous assistance in helping find product we were in search of. Time was taken to demonstrate how item should b used which was very helpful.
About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 1551–1600 of 2,406 published reviews.
Matt was professional and very informative . Had a great experience and he made the whole process easy. Thanks Matt
Knowledgeable, helpful, well stocked
Good selection. Staff were helpful.
Excellent service! Staff were very well informed and able to share details, recommendations for equipment. Really nice experience to be able to discuss objectives and exchange ideas. Would definitely recommend this shop. We visited several exercise stores in Sacramento area but came back to Precor as the store with whom it was best experience for shopping.
Great customer service during a tough time! Thanks to all!
Since we are in the throws of the COVID-19 crisis, I wanted to investigate treadmills by phone rather than going into the store. Having purchased a Precor elliptical some time ago from the same Top Fitness store, I felt very comfortable dealing with them again. Shannon was extremely patient and went above and beyond in helping me navigate comparisons on their website and explaining the features and benefits of several treadmills and the purchase process. I highly recommend Top Fitness for your workout needs.
Ordering and delivery were very professional. The M5 equipment exceeded my expectations. I am a repeat customer of Jordan.
I have been coming to this store since I got my treadmill in 2014. Not only is my treadmill still in fantastic working condition (I use it religiously 3 times a week), but the customer service I have recieved from the store over the years has been outstanding. Big thank you to Tristan!!! He is a top notch employee and is soo willing to go above and beyond to help customers with all their needs. All.of their equipment is solid....and well made. I have since purchased a squat rack, adjustable dumbbells and bench. Tristan spent 2 hours looking at reviews and overall helping me refine and finalize my needs. I highly recommend them for great product and even greater customer service....thanks T!
Jonathan was fantastic to work with! There was no pressure to buy and he was very knowledgeable. Honesty and a great attitude made our experience wonderful! We are looking forward to our equipment arriving! Go to Precor! Like
Great service! Great equipment.
Very good people. Treated me very well. Awesome equipment! Fair price. I'll definitely come back and recommend this place. They even stayed late for me!
Shannon was great to work with and made it easy to put our home gym together!!
We came in today and the store associate Jelani was very helpful. He helped us figure out the right equipment for what we were looking for in our home gym. Great service and very knowledgeable.
I ordered gym equipment for the gym in our community. Tristan helped us and he is very knowledgeable and helped with our purchase.
What wonderful service and so knowledgeable. I know I came to the right place. I did my purchase that day.
After doing a lot of searching around I worked with Jason and had a very great experience purchasing just the machine that I had decided on. I mention to Jason that my original choice was a refurbished nustep 4000, but when I called the guy in Southern California he was such a jerk I couldn't believe it. Not onlythey're not buy a new step, I did a little more research and change my mind to buy my inspire! I would say Jason is the opposite. He made my experience pleasurable and you made it easy for me to make the decisions I need to make to finish the job. I'm pretty sure I made the sale pleasurable for him as well which is always my goal. He's got a hard job. Very excited to get a machine that we're hoping to use until we're very old! I'm inspired by the inspire and I will spread the word!
Paul was very helpful and knowledgeable, and the service was top notch. Absolutely knew his stuff. Would highly recommend
The best experience I have ever had in purchasing equipment for the home as along as Paul is there I will continue to purchase equipment from them.
Went in on Tuesday and was helped by Jonathan. He was helpful and knowledgeable, and gave me a great deal on a new treadmill. Highly recommend.
The salesman really listened to what I wanted and didn't try to sell me something I didn't want, so good experience there. The delivery team set my new bike up quickly and were very polite and helpful. Overall, a very good experience.
Great service, knowledgeable people, and terrific prices (even cheaper than online stores!). Really excellent place to shop if you're in the market for workout gear.
Quality equipment, good prices and good service. Don’t even think about buying on line.
Tanner was a great help answering all our questions and didn’t try to sale us something that was over what we wanted and needed. Thanks
Tristin and Keith spent the time to help us with the purchase a precor elliptical machine. Had a great experience and would highly recommend.
Alberto Mejia is an amazing Technician and very personable. He is detailed, takes pride in his work and resolves the repair issue. Thank you for being really good at your job. I am 100% satisfied with your service. My machine is working better than ever. If I need another service, I would want you to fix it. THANK you!!
Great customer service!!
Keith was awesome and helped explained the spin bikes to us in detail!
We went to look for a recumbent bike but after looking at all the options, we got a different one. They have a multitude of fitness equipment. The staff is very knowledgeable and helpful. We got the best equipment for our age. (Not spring chickens). No pressure either. We’ll buy from them again.
Mark did a GREAT job answering our questions and addressing our concerns. He also demonstrated how we could best use the equipment that we selected and convinced us to move forward with a different option than the one we originally came in to buy. Highly recommended if your looking for a good solution for home fitness equipment and are not sure what's best for your specific needs. Thanks, Mark!
Alberto was amazing!!! He came to my house to fix my Precor elliptical. He was very friendly and professional, and fixed the problem in about 15 minutes. So happy I purchased from Precor, and purchased the extended warranty, and even happier they have people like Alberto working for them.
Friendly and knowledgeable staff and decent selection of products for a relatively smaller store.
Tristan and Keith helped my wife and I pick out equipment for our home gym. They were very professional and knowledgeable about everything! It was a wonderful experience and we will definitely be back to add more equipment! Thanks again! Ray and Christina Harbin
I purchased a new True treadmill from Precor Home Fitness, even though we don’t live in California. Their price was fantastic, there was no sales tax, shipping was free, and delivery took just a couple of days! In fact, we saved several hundred dollars over my local True dealer (who couldn’t match the price), AND we received it faster than if we had purchased locally. Many thanks to Precor Home Fitness and Eric for the excellent customer service.
Mark Emerson was very helpful and knowledgable. He sold me the equipment I came in for, and addressed an additional need I had. Thanks Mark!
Eric knows his stuff. Made my purchase easy and answered a lot of questions, some random, along the way. He one-upped my Tony Dorsett story with a Steph Curry gem.
Alberto was great to work with, he made multiple visits to my house and made sure the repairs were done right. Highly recommended!
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.