Back in February/March was in the market for a Treadmill. Had a very positive customer experience at Top Fitness in Vernon Hills. Went in once to learn and research and the second time, with my whole family. Wayne was super helpful, very patient and made the buying experience really positive. We've had the Treadmill since early March and are really happy.
About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 1501–1550 of 2,406 published reviews.
They were very helpful and knowledgeable about the products I was interested in. Helped for a quick visit getting what I wanted.
Jason was great.
Great service, deep knowledge of the INSPIRE FT1 FUNCTIONAL TRAINER.
Jason was very helpful and knowledgeable with our elliptical questions. Never felt pressured and I feel we purchased the exact elliptical we wanted. Very happy!!!
Brian was kind enough to meet my husband and I via private appointment, after I exchanged emails with him for weeks asking when they would be re-opening after Covid-related mandatory closing. We had lots of questions, wanted to try a few elliptical models before deciding to purchase. Brian was very knowledgeable about all model features, benefits, drawbacks, and exercised a much appreciated no-pressure sales approach. Fortunately we found an elliptical we liked, and ordered same day. Brian’s level of service was top-notch and we will be repeat customers as a result!
Jordan was very helpful in showing us the elliptical and also getting us speedy delivery! We appreciate his help during this stressful and busy time!
I called the Roseville location and spoke with Jason. He was extremely friendly and helpful. Jason took the time to call me back ,in order to complete my transaction, and really made the whole thing very easy. Looking forward to doing more business with these guys!
Exceptional service - advice was helpful and direct, product is very good and delivery was super fast. Product came assembled and the delivery guys were in and out! I was on the elliptical the same day!
Service has been awesome even during this pandemic, super responsive, helpful, and answers tons of questions.
Beyond fantastic! Eric went well above and beyond to find the Airdyne bike I was looking for and had one delivered to my doorstep much quicker than expected - especially given that any home exercise gear is pretty tough to get a hold of right now. I would not hesitate to steer anyone his way! Thank you Eric for outstanding service!
Jason was amazing. Thank you
I do not hesitate to recommend this business, location, and Jason our salesperson!
Very helpful during this pandemic
Outstanding customer service given to us by David. Will be coming back here for all our fitness needs!
Jason at Precor is great. Super helpful, polite, and knowledgeable. Great place to buy your gym equipment. Great prices as well.
Good price and delivered the equipment when they were supposed to. Install was fast by their installers.
Purchased an new Airdyne Pro after 20+ years with an Airdyne purchased back in the 90’s! Light years of difference! So smooth due to a belt drive vs chain. Great product! Excellent service! Thank you, Susan!
I don’t know what I can’t say about the guys at Precor. Jason the manager gave excellent service in the middle of a pandemic. Attentive, fast and honest. I will be using Jason's store again. Thanks!!
They have top of the line equipment at a fair price.
Great experience, staff super helpful and knowledgeable!!
Great Customer Service. Jason made placing an order easy. He was very knowledgeable and answered all my questions. Jason also returned all my phone calls less than 24 hours later. A delivery time was set up shortly after placing my order. If you are thinking of purchasing health and fitness equipment I would definetely recommend Precor Home Fitness.
Your representative Jessica Nastav was extremely helpful. She is a terrific representative for your business.
This store has some of the best equipment on the market. Erin helped us chose what would be best for my husband and I. We purchased the Inspire SCS system and it is smoother than any gym equipment I have ever used. The delivery was on time and easy as well. Thank you so much ❤️😊
I found their used treadmill on the app Offer Up, really reasonable pricing. The response time to my messaging was super quick and I had really great interactions with everyone from the guy who made the sale (answered a whole bunch of questions), to the guy who delivered the treadmill the next day and lastly, the guy who had to come out to my home (twice) to service the treadmill. Overall, everything really was great - just a couple of things, the delivery guy had to drive out to another store location to get the plug adapter since it didn't come with one and the second is when I spoke to Dan and asked him about the specs of the treadmill, he said it could do decline (which is important for my race training) but when it arrived, it didn't have that function - then we ended up having to wait 2-3 weeks for the service guy to come out and fix the problem (totally understandable since he was sick and we wanted to make sure he was symptom free). But they should have verified all functions before delivering the product. Still, they made up for it when they changed out a couple more parts for newer ones. Thanks guys!
Jason Mercado was wonderful. He didn’t push too hard and really helped me choose the right machine
Jordan was extremely helpful with answering all our questions. Great custom service!! Totally recommend this place for any home fitness equipment. We are super excited to receive our new equipment. Thanks Jordan for all your help and support! Greatly appreciate it 🙂
Jordan was extremely helpful with answering all our questions. Great custom service!! Totally recommend this place for any home fitness equipment. We are super excited to receive our new equipment. Thanks Jordan for all your help and support! Greatly appreciate it 🙂
Wow! At a time when fitness equipment pickings are slim, they not only had my desired item in stock but also got it delivered to me (on a private truck) in three days with no shipping charge! I had it in hand in three days even though I'm 1000 miles away! Amazing service!
I would highly recommend Top Fitness Store in Geneva. Erin McMurray was amazing to work with! she answered all questions that I had and went above and beyond to take care of me. Her customer service was awesome, and I will certainly be working with them in the future for any further equipment needs. Thank you Erin!!
I had an amazing experience at Precor Lynnwood. My salesman Jordan was great, extremely knowledgeable and really looked out for my best interests. I was looking at an elyptical I liked but he had me try a less expensive model to ensure I was getting the right price point for my needs. He also helped to get shipping handled during the Coronavirus shut down and got me a really quick turnaround on it! I strongly recommend Jordan at Precor Lynnwood!
With all the gyms closed due to Covid19, were really missing the precor elliptical- thanks to a chat with Jason on the company website, we will have our own home gym elliptical in about a week!!
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.