My experience was great. Joe listened to me and helped me to understand the equipment that I wanted and the equipment that was most beneficial to my needs. Joe even showed me how to use the equipment. He allowed me to test the equipment. Robin was also very helpful at the end of my transaction. She walked me through the process and explained each step of the purchase and delivery. Joe and Robin are both professional, knowledgeable and patient. In other words, the customer service is awesome! Thank you so very much! 😊
About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 851–900 of 2,406 published reviews.
Professional and efficient service. Jennifer was a very kind and friendly sales representative. She was awesome !!! Listened to what we wanted and needed. She found the best solution. Wasn’t looking to purchase today but she showed us exactly what we needed. The store was clean and easy to shop. If we ever need any other equipment this is the place we’d shop again.
Nicest staff at Precor in Walnut Creek. All kinds of equipment big and small to help keep in shape. They have a great stationary bike that can fit in a small den or a corner of your garage!
Precor Home Fitness had exactly what we were looking for. We love the workout flooring! Daniel was great to work with! He went the extra mile to ensure we got exactly what we needed. We recommend them for any fitness equipment or flooring you need. Love their store!
Awesome experience. Very friendly and willing to work with you.
Very attentive in the store and answered my questions. Ixchelle made sure that I received all price and sales incentives. She assisted me with financing and scheduled my delivery to accommodate my schedule. The delivery people were very nice and helpful.
Max was very knowledgeable and patient as I navigated through the various options. They carry the best brands, and as a retailer myself I appreciated the professionalism of the entire experience. Not easy to find these days. Congratulations to the entire Top Fitness organization!
Joshua is the new manager of the Walnut Creek store. He has been very friendly and answered all of my questions which is why I decided to purchase a piece of Inspire equipment from them. I also purchased rubber floor tiles to cover my entire garage. When the installation crew was here yesterday, the types of tiles was not correct so we could not finish the floor. I let Joshua know and he personally came over to deliver the tiles and help me place them so everything was finished right away. That is what excellent customer service looks like. I had one other minor issue and Joshua jumped in to correct that immediately and without questions as well. I recommend this store, as well as Joshua, because you can feel confident that you will get a good product and if any issues come up then someone is there to help you.
My wife and I were in the market for an elliptical, as well as a weight machine that had lots of exercise station options. Alexis was an outstanding sales consultant. She took the time to listen to our needs, asked great questions, made some suggestions, and ultimately we ended up with the equipment that suits our needs and desires. Never pushy, always very educational in her approach - she helped us do what we always like - to make an educated purchase, rather than be "sold" something that may or may not meet our needs. Delivery team was prompt, respectful of our walls and ceilings, and professional. All around, a great experience. Would definitely recommend Top Fitness, and especially Alexis to help make your selection.
I called and checked out other stores, and this was the best one by far, very far; equipment and prices wise. And to top it all off: best salesmen in the industry, I'd buy sand from these gentlemen!
Great experience. Jerrod was knowledgeable and super helpful.
We visited a few stores around the salt lake area to find a good Elliptical Machine for our home gym. Most stores lacked selection, range of quality, and payment options. Utah Home Fitness put everything else to shame and we found a great PRECOR elliptical with a really reasonable 0% interest payment plan. Thanks again Clint!
We have been dealing with Top Fitness for years; their service and communication have always been top-notch and their staff has consistently been helpful and knowledgeable. Highly recommended!
Jordan was very helpful and friendly. He worked with us to be able to get a few pieces of equipment. Really happy with my experience.
Store is very clean with a wide range of workout equipment. Chris was very helpful and knowledgeable.
It was almost like a fitness concierge. Honest, knowledgeable, gave me true options, and even proactively reached out to me to finish up my sale (in a good way, not pushy). Recommend!!
Clint went above and beyond to deliver to our home some missing parts of the recumbent bike we bought. We really appreciated this.
Incredibly friendly and knowledgeable- complete orientation towards customer service. Offered an informed perspective without being pushy or “salesy”. Would go out pull our way to come back next time We need fitness equipment!
Matt was super helpful and knowledgeable about the treadmills. We had a great experience here!
Nice having a local store to try out exercise equipment. Staff were helpful and low pressure.
Good experience. Very polite and informative about the products they have.
Very friendly and very professional and I would highly recommend this store.
I was shopping for a commercial Recumbant, the ones you see at the average box store just seem to cheeply made, and I had so many issues that I ended up wasting time and having to return the most expensive one I could find that I thought would provide the quality I needed and take a good beating daily. For these reasons I decided to go with commercial grade equipment. Dealing with the sales rep at Top Fitness was amazing. This is my first purchase of commercial Workout equipment. She was extremely helpful, and made sure that all my questions were addressed before the sale. There was zero pressure to purchase, which was a relief compared to some pf the places that pester you when you are shoping for what is a moderately expensive investment. I found the prices here to be the best I could locate, and shipping was free. Ask for Erica, they should realy gove her a promotion based on the effort she puts into making sure the client is happy!
Great experience and excellent service!!
Marc was very knowledgeable about the equipment. He was able to help us to find the perfect treadmill for our home. Delivery time was quick. We would recommend Top Fitness, and would shop there again.
I wanted to take a moment to say how happy I am with the wonderful service provided to me by Reece and his team at Top Fitness. I purchased a whole home gym and Reece made sure to be not only competitive in pricing but over the top with making me feel like a valued customer. I will certainly be using Top Fitness for future gym equipment purchases.
Joe was a huge help with picking out the perfect at home gym to suit us. There were many options and he gave me the pros and cons to all of them. Very nice to work with and I would recommend him for anyone in the market for an at home gym! So excited and ready for my new inspire scs to arrive next week!
The combination of Erika and Dan made it a very easy buying experience. They each were most interested in what was the right equipment for me versus the most expensive. I ended up purchasing an exercise bike from Top Fitness after visiting several retailers because of the customer service I received. Looking forward to assembling the bike and start riding!.
I enjoyed shopping at Top Fitness. The salespeople were very friendly. I am very pleased with the treadmill that I purchased. After I left the store, I felt I had made a good purchased, because I received enough information about the treadmills that help me select the treadmill that I wanted. The treadmill was delivered to me and the technician that assembled the treadmill were very friendly and quick about putting it together. I appreciate all the help I received in making this purchase.
Jordan is store manager, who explains the equipment in detail. I like his professional advice and tips. I bought 3 equipments. I highly recommend this store to anyone who wants to buy home exercises equipment.
Top Fitness Store was fantastic, Joe was very professional. He was very knowledgeable & informative. I never felt pressured in any direction. They have a wonderful inventory.
Chris was very helpful
William in particularly was fantastic to work with. We will be back for more.
I purchased a set of rubber dumbbells, a dumbbell rack, a bench and some kettlebells. The associate I worked with was extremely knowledgeable and helpful. He was very friendly and helped me load everything thing into my car (actually, he did most of the work). They had an amazing selection and unfortunately now I want to go back and spend more money. Everything I wanted was in stock and available to take home right away. The prices were in line with the other companies I had looked into and I feel were certainly fair and reasonable. I would recommend go to Top Fitness for nice high quality gym equipment.
Great service, no pressure. Top quality product and prices are great too!
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.