FacebookAs Fire Chief PDQ has always been there to help anytime I needed. Very friendly and knowledgeable in there field . And always put people first .
About PDQ Restoration
Located in the heart of Denville, PDQ Restoration stands out as a trusted ally in times of distress caused by water or fire damage. Esteemed for their swift and professional response, PDQ has garnered praise for their expertise in handling complex situations, from bathroom leaks to basement floods. Clients highlight the team's ability to guide them through insurance processes with ease, ensuring a smooth and less daunting experience. The dedication of technicians like Kevin is often lauded, as they work tirelessly to minimize loss and restore normalcy. PDQ's commitment to exceptional service and customer care transforms overwhelming disasters into manageable events, making them a highly recommended choice for restoration needs.
Customer reviews
Showing 51–100 of 106 published reviews.
FacebookFacebookAwesome Company their work is superior
GoogleElizabeth and the whole team were extremely prompt, responsive and professional. They made a bad situation much easier to deal with and worked directly with our insurance company to coordinate payment. Highly recommend!
GoogleI’ve had the pleasure of meeting the PDQ team, Tim and Elizabeth, the proprietors and John their senior technician from a water damage event that happened to us in our home 3 years ago. Ever since then, they’ve been my go to people in the restoration arena..  I’ve come to trust their level of professionalism and knowledge and great people to work with. I am writing this now, as once again we just had another water event at a rental property, and once again, PDQ did NOT disappoint... Thanks again, to John, Tim and Elizabeth at PDQ. 
GoogleNot only are they professional but you can tell they truly cared and had our best interests at heart. They respond quickly and during restoration they were always prompt and ensured continual communication. There were no surprises and you always had the feeling that you had nothing to worry about. I would highly recommended them to anyone and greatly thank Chris, Elizabeth, and the rest of the crew for all of their work and guidance.
GoogleBeyond highly recommended. I wouldn't consider using any another company for any restoration needs. We're a repeat customer. Fast response, understanding, and guided us through process of restoration each step of the way. Compassionate and professional in addition to doing terrific work. In addition to explaining the process from start to finish, Chris, Elizabeth, and Tim assisted with all our questions and concerns throughout.
FacebookThey really know their business. They walked me through everything, and took care of everything for my insurance company. I can't say enough how responsive, knowledgeable, just nice people!
GoogleJohn at PDQ was prompt and kept me informed of progress with work at home damaged with freezing pipes. I was out of town and Both John and Elizabeth took care of work, insurance, safety and security of thr home while I was away and communicated only via phone. Professional and trustworthy team at PDQ.
FacebookDefinitely recommend, prompt, courteous and expert in field.
GoogleExcellent company! We had a fire and I didn’t know what to do. I called them, they were at my house within and hour and completely took over. They handled everything so I didn’t have to, and communicated openly with me throughout the entire process, and gave us great advice while it was all going on. They are really great people.
FacebookPDQ did an amazing and professional job and most importantly resolved the problem for me. Their employees and namely Chris were very knowledgeable and courteous. Tim and Liz were very helpful in explaining and addressing situations as the job progressed. I Highly recommend PDQ.
GooglePDQ was there in a pinch when I needed them. John was so helpful in ensuring I was completely satisfied.
FacebookPDQ was on the job immediately everything was done according to their expertise. I would recommend PDQ in a minute
GoogleJohn from PDQ helped us right from the beginning until the end. He explained everything about the process before starting the work. He made sure the affected area is completely dry. John, thank you.
GoogleThere is NO QUESTION that PDQ is the best of the best when it comes to remediation. They were on site almost immediately after the fire in our townhouse in 2017, and they did an absolutely incredible job. The cleanup was thorough, and Tim and Elizabeth were so understanding and supportive after such a traumatic experience. Recently, we discovered that during the remediation, they made a slight error, and they sent another tech - Chris - to fix it. He was incredibly responsive, and happy to answer any and all questions regarding the fix. He was meticulous in my house - laid down a runner so as to not dirty my floor with his work boots, and vacuumed up everything afterwards. The job was done perfectly - soup to nuts. PDQ is truly 10 out of 10 - their work, and all their techs - would recommend them heartily to anybody!
FacebookJohn was amazing. He kept in touch with me and told me he would make it to me by 5pm. when John arrived he was very thorough and very compassionate to what had happened in my basement. He checked outside, my sink in my kitchen to run it while he was downstairs, he checked outside. John was very thorough using a meter to see where the water moisture was in certain areas of my home to detect the problem. He went outside my home on every corner of it to find where the water may of come let from But it's still a mystery. I would highly recommend John to get the job done. caring and compassionate with his clients , very thorough and knowledgable.
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FacebookHad a leak from the hot water feed to my dishwasher. Water underneath the laminate floor in the kitchen and the ceiling and walls of the kitchen in the condo unit below me. Called PDQ and Elizabeth had a guy at my house within 30 minutes. Chris was extremely professional, explained everything clearly and began immediately. He stayed until both units were completely cleaned up and dryers in place.
GoogleFrom quick response phone pick up to addressing our situation, the work ethic.... cannot say how pleased I was with Kris, John & PDQ handling our house water damage recently. Their direction along with expediency was self-assuring to us. Putting our faith in this company as first time user - we have no regrets...... a job well done !!! Joan & Mike Macaluso
GooglePDQ did an excellent job at my residence fixing the issue I was dealing with. They are customer friendly and very thorough and helpful. They explain to you everything the job entails and assist you with filling out any paperwork that’s involved. They did a great job and I would definitely recommend them to anyone needing assistance.
FacebookCouldn’t say enough about the crew who came out quickly on a Sunday no less. They were very professional, efficient, and friendly to work with in a time of distress.
FacebookAfter having a backed up sewerage pipe leak into my basement, we called pdq. John and Joe showed up within an hour and instructed us with the cleanup process and walked us through insurance. They started work that day and were very thorough with the clean up. Would highly recommend!
GoogleSo I came home and my basement was soaked!! Everything soaked. We called PDQ AND John and his crew were there in less than 2hrs! So prompt. They were very nice, explained everything and were sympathetic. But man they were quite efficient, clean and quick setting up, getting all that water out fo there and starting the drying out. They were so knowledgeable about the insurance process and I instantly trusted them and John especially. They were always responsive to any and all questions no matter when we’d call. I’m happy with the job the did! Please USE THEM! They are the BEST! 🙅 ♂️👊 🙌 🙌 😎
FacebookThey turned a terrible situation into one I was able to live through. They came quickly and got thing moving in the right direction. They were careful with our belongings and kept the mess minimal. If you need this type of service, they are the ones to call.
GooglePDQ responded immediately to my emergency call for a drain line backup. They immediately went to work to cleanup and prevent further moisture damage. They are clearly knowledgeable professionals with excellent customer service skills.
GoogleTechnically they were wonderful. Did a great job and the price was fair.
GoogleThis is my first time wring a review on Google. But I have to give one to this company because of their excellent service. Jon is such an experienced worker and delivered more than just the restoration. I will recommend him to everyone who's looking for a restoration service.
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GoogleI had a wonderful experience with Kevin cleaning up a horrible horrible mess. He came every day to check the machines. He was here the first night until late, cleaning everything. I wish all service people were like him. He made me feel comfortable and reassuring about my horrible mess. I would recommend this company to anyone, and I would ask for Kevin. The best😊😊
GoogleWe are working closely with Kevin after experiencing water damage in our finished basement. Kevin is a great employee and is helping us in every way possible. We are pleased with the process and are happy we chose PDQ to assist us during this time.
Googlewe Had a flooded basement. PDQ was there in a few hrs. Did everything from empty the basement, pulled out affected Sheetrock and carpet, set fans and blowers to dry it up, and even dealt with insurance company. John the technician was beyond outstanding! If you have a water emergency call them!!Beyond amazed at how effective there restoration was.
GoogleWorking with PDQ was an absolute pleasure and my husband and I would highly recommend them! Elizabeth was so knowledgeable especially when it came to working with our insurance company. Everyone that we dealt with throughout the clean-up process was professional and did amazing work! We were very impressed with the level of service we received. Thank you for turning a scary, overwhelming situation into a pleasurable experience that WON'T give us nightmares for the rest of our lives.
FacebookI couldn't have been happier with their quick response and assistance guiding me through the process of my bathroom leal and damage to my kitchen ceiling.
GoogleMay 2019 We had moisture damage in our walls caused by window Air Conditioners in old windows. The primary concern was the black fuzzy growth on the porch ceiling that appeared to likely be mold. Concern; especially, because two family members were less than two weeks from having major surgeries with lengthy in-home recoveries. Tim and Elizabeth came out immediately to evaluate.Tim doubted it was mold, but we needed definite confirmation. He helped with a recommendation of a third party tester. Thankfully, Tim's visual assessment was correct. Before the results, we had the reassurance from PDQ that if needed, they were there and ready to work to make our home ready in time for the convalescing patients. Their willingness to provide prompt and speedy professional attention to our problem, as well as their honesty and concern and human decency make it apparent; they are who I want working in my home if needed. Happily, I recommend PDQ! Thank you, Tim and Elizabeth!
FacebookVery courteous and neat. Kevin was terrific!
GooglePDQ did an excellent job at restoring my kids jack n Jill bathroom to pre-construction condition, removed n dried all areas of my garage ceiling and kids bathroom...just a world class outfit n very professional. Thank you
FacebookPDQ was great to work with throughout the entire process. I would highly recommend using them.
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GoogleGreat business. Known the owner a long time. Tim knows how to treat clients and their property.
FacebookDue to the unfortunate circumstance of a broken pipe flooding our whole downstairs, I got the pleasure to be introduced to Tim and Elizabeth, owners of PDQ. In an emergency situation, and you need to call somebody, it’s typically a leap of faith in picking out Service technicians from the phone book or Internet. The good news is we picked PDQ. They came down immediately, Walked us through the whole process. They took care of our needs with speed and professionalism. I can honestly say should the situation arise again for myself and/or others in need, PDQ is my go to company.
FacebookI've known Elizabeth for around 12 years. Shes smart, caring and pays attention to details. Just the kind of person you want managing your smoke or water cleanup.
GoogleTim and Elizabeth are top notch and do a great job taking care of their customers!
GooglePDQ was very prompt to come out after we had water damage so the clean up/drying process happened quick as possible. Very knowledgeable and completed the process with minimal disruption as possible. Would highly recommend the company.
GoogleWe refer Tim and his crew water Damage projects from time to time that we cannot handle. Supper professional. All our customers happy with the service and the cleanups. We Highly recommend PDQ restoration for any water or fire damage in Morris county and Bergen county NJ.
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GoogleI had PDQ fire and water damage restoration help me with a water damaged situation I had at my home. Everyone on their team was polite and professional. Tim answered all my questions and walked me through the whole process. Thank you PDQ! Greg
FacebookI recently had a great experience with PDQ Restoration. We suffered water damage in our finished basement and from day one PDQ’s management and Employees were wonderful to work with. They helped us navigate through the insurance claim process while taking care of the damage quickly. I would highly recommend PDQ Restoration.
GoogleTim and Elizabeth at PDQ were absolutely amazing in every way during such an unfortunate time for my family and I after we experienced a fire in our home. Not only did the exhibit immaculate cleaning service of the fire damage but they also gave exemplary customer service in my family's time of need. They were beyond knowledgeable in every aspect throughout the process making me feel comfortable and I am happy to say calling PDQ was the best decision made from such and unfortunate situation. I would recommend them to ALL. The damage and soot was cleaned up so well like it never happened thank you so much for everything PDQ!!!👍
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Frequently asked questions
What types of damage does PDQ Restoration handle?
PDQ Restoration manages water damage, fire damage, smoke damage, mold remediation, and related cleanup and repair services.
How quickly does PDQ Restoration respond to emergencies?
PDQ Restoration typically responds within hours of a call, often arriving the same day or within an hour to begin assessment and mitigation.
How does PDQ Restoration communicate progress during restoration?
PDQ Restoration provides regular updates and thorough explanations throughout the restoration process to keep customers informed and involved.