BUSINESS REVIEWS

PDQ Restoration

302 Boonton Ave, Boonton, NJ, 07005, United States

About PDQ Restoration

Located in the heart of Denville, PDQ Restoration stands out as a trusted ally in times of distress caused by water or fire damage. Esteemed for their swift and professional response, PDQ has garnered praise for their expertise in handling complex situations, from bathroom leaks to basement floods. Clients highlight the team's ability to guide them through insurance processes with ease, ensuring a smooth and less daunting experience. The dedication of technicians like Kevin is often lauded, as they work tirelessly to minimize loss and restore normalcy. PDQ's commitment to exceptional service and customer care transforms overwhelming disasters into manageable events, making them a highly recommended choice for restoration needs.

Customer reviews

Showing 1–50 of 106 published reviews.

Google

PDQ restoration has been a great help and resource to stabilize my damages caused by a water leak. Very knowledgeable with every aspect from assessing the situation, coordinating the repair and damages, and handling the insurance portion. Leo Trinidad, the lead supervisor, was instrumental in getting my repairs back in order. Leo was always on top of things but most importantly, very effective in communicating with me of their progress. I was always informed exactly what they were doing and how they were approaching the problem. So professional. I would highly recommend this company for when issues this occur.

Google

Such a professional team and positive experience. My basement flooded and I had water damage. Leo and team started on the work immediately and came for 3 mornings thereafter to confirm the area was drying out. The team was always on time, courteous and responsive. Would definitely recommend.

Google

Leo and his staff (Henry/Chris) at PDQ were incredible. They handle an unfortunate and stressful situation like water damage with professionalism and empathy. Communication was top notch. They kept us informed daily with thorough explanations on how we were progressing throughout the restoration process. I made sure to tell my insurance company how amazing they were and can't wait to refer them to others in the future.

Google

Leo and Don were amazing. Conscientious and meticulous. They serve the customer with respect, efficiency and empathy. Can’t recommend enough!

Google

Leo was very professional & on top of things.

Google

An amazing experience in a very stressful time. The entire team of professionals was so helpful and made the experience that much better.

Google

The team from PDQ was very professional and helpful.

Google

Leo and coworker was very informative describing in detail the whole process and also showed empathy during my worry state of mind

Google

Great to work with Azar and his team. Very professional, responsive, and clean.

Google

Henry was a well educated well spoken employee he knew what he was talking about and did and amazing Job getting my house restored too safe levels Thank you again Henry you will be the first I called it anything happens again

Google

Had water damage to a bedroom and the kitchen area and the guys from PDQ were on top of it from the first phone call! Azar and Henry couldn’t have been more helpful and pleasant and made the difficult situation super easy, as they guided me step by step through the entire process.

Google

They made the process quick easy and efficient thank you very much

Google

Very professional!! Leo and his team were amazing!! They did a great job!! I highly recommend PDQ Restoration.

Google

Had water damage throughout my basement and PDQ came the same day and started the process. They set up their equipment and took out the damage. They came everyday after until the basement was completely dry. All the employees were knowledgeable, responsive, and worked hard to get the job done.

Google

Great working with them. Upfront and honest

Google

The team was great and very responsive. They communicated with us along the way to make sure we understood everything that went into their work. The techs were thorough. They treated the situation like this was happening to them, they respected our home and property. While I hope nobody has to deal with water damage, I would recommend PDQ to absolutely everyone.

Google

Dave and Leo [with the help of John and Don over these 5 days] have been amazing! Professional, thoughtful and kind in the middle of chaos. The company sent people to check on the job and see how we were all doing also. They have all the insurance stuff taken care of too. Leo, Dave and the other guys were obviously well trained in the clean up, worked into the wee hours when needed and were patient in explaining things to us. Inter personal skills are excellent in challenging times. Just really good people! The water wasn't their fault or ours; stuff happens, but it was a blessing to have them on our team. They truly made the nightmare doable and relieved so my anxiety. We highly recommend them. Our basement is dry and now normalcy begins again. Thank you, guys!

Google

PDQ was quick and professional in helping me deal with a water leak. They were very great at communicating every detail during the ordeal. I would definitely use their services again.

Facebook

PDQ were really amazing! They were on site quickly and were friendly and knowledgeable. The entire team was professional!!! I highly recommend them!

Google

They were great to work with. They were prompt and efficient and outperformed my expectations. I could not have asked for more. Service: Water damage cleanup

Google

Positive: Professionalism, Punctuality, Responsiveness PDQ was great help and I highly recommend them. We had a pipe freeze break this winter, I reached out to them the night it happened and they were there first thing in the morning to diagnose the situation, deal with insurance, begin to remove any damage and begin drying everything out. I really had no idea what to do but within a few hours they were done. They really are great and I would hate to think about the situation I would be in without their help. Service: Water damage cleanup

Facebook

PDQ was great, super responsive, and Cheryl was the best to work with. She walked us through everything and was on top of things throughout our fire cleanup process. Highly recommend them to anyone dealing with the aftermath of a fire!

Google

Excellent work ethic and very thorough. My house had a fire and we didn't know how we could remove the soot and fire smell. These guys came in, wasn't pushy, have me the options and completed the job. Great work.

Google

Services: Water damage cleanup, Fire damage cleanup & repair

Facebook

Tom and Liz, as well as, the whole team were so helpful remediating the water damage and mold in my home on very short notice. They worked with my insurance company and made the whole process so simple and easy. I would highly recommend PDQ! Thanks again😊 Kerianne Cullen

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Completely satisfied with every aspect of work and communication with PDQ. Quick and extremely thorough. And if you are dealing with an insurance company I would not choose any other restoration company as your advocate. Services: Water damage cleanup, Mould removal

Google

Positive: Professionalism, Responsiveness After 2 different issues, PDQ mitigated both fire and water damage in my home. Cheryl, Eddie, Denyse and the entire team was always courteous and respectful of us and our home. They communicated with us and helped us navigate the mitigation process. Thank you for your help in getting life back to normal. Services: Fire damage cleanup & repair, Water damage cleanup

Facebook

They were very quick and thorough with their response

Facebook

They are the best!!!! Response time, walking through the paperwork process , organized, professional, helpful with recommendation, friendly and courteous. Highly Highly Recommend them. They take your Worry and lack of knowledge on what to do in their hands so you don’t worry so much. They will always be my first call.

Google

After a plumbing mishap we reached out to PDQ. Elizabeth answered the call and was at our home within the hour. She thoroughly explained the impact of the damages and the next steps the team would take to address the water damage. The crew was dispatched and setup to dry out the basement. Every member of the team was extremely professional and conscientious. Services: Water damage cleanup, Plumbing

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Excellent service and very professional staff. Quick response to our water emergency. Cheryl coordinated perfectly, John and the team did a spectacular job of cleaning up and setting up dryers to prevent mold. Consistent daily follow-up and frequent communication made a very bad situation much easier to deal with. I highly recommend PDQ for anyone in need of water damage remediation. Service: Water damage cleanup

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Quick and easy. Able to get business up and running . Worked with insurance company Services: Painting, Water damage cleanup, Fire damage cleanup & repair

Google

Service: Water damage cleanup

Google

Marlon and John were great. Very professional in their work and explaining the process. Did the cleanup with the least amount of disruption. Service: Water damage cleanup

Google

Marlon and John were great. Very professional in their work and explaining the process. Did the cleanup with the least amount of disruption. Service: Water damage cleanup

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Facebook

Very professional and did a great job.

Google

I found them to be professional and courteous, and did whatever was necessary to accommodate me.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value PDQ did a fantastic job and I would recommend this company to anyone! Couldn't be happier!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness

Google

Positive: Professionalism, Quality, Responsiveness The crew who cleaned our house did an excellent job! Everyone I dealt with at PDQ was professional and friendly. Would definitely recommend them.

Google

PDQ was very professional and reliable. They arrived within an hour after we gave them a call. Helped us assess the situation and engage with insurance firm. From the interaction I can tell they were very experienced. Our project manager Aqueel was great, too. Always responsive to email and message. The whole process was smooth and well managed. Highly recommend.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Very attentive and helpful with the insurance process

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value. Aqueel and his crew were very professional and courteous. They helped guide us through the insurance process and did a great job cleaning and fixing the basement after our leak. Great services; I would highly recommend.

Facebook

PDQ walked me through the process of cleaning up after a flood. They were very knowledgeable and professional. I would highly recommend them.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Facebook

PDQ is awesome!! They are totally professional, and helped immediately.

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

Leo and Don were amazing. Conscientious and meticulous. They serve the customer with respect, efficiency and empathy. Can’t recommend enough!

Google

Cheryl was fantastic. PDQ arrived promptly and started their work within an hour after a electrical fire. We chose them since they had excellent reviews. Would definitely use them again but hopefully won't have to.

Google

Amazing service

Google

We had an electrical fire that resulted in smoke, fire, and electronics damage. Eddie was on the scene within hours of the fire. He set our minds at ease during a very stressful time. We hired PDQ early the next morning. Later that afternoon, we had an army of a cleaning crew attacking the damage. Cheryl coordinated all of the work and her communication throughout the entire process was outstanding. John, David and Don were as friendly, accommodating, and thorough as they come. Once PDQ's work was done, they assured us that they were not going anywhere, and would give us any advice we needed on the balance of the rebuild. I love PDQ's business model. They work for the homeowner, not the insurance companies. Outstanding service... I strongly recommend PDQ.

Google

Cheryl and team were amazing! They were quick to get things scheduled, were great at following up, and did a great job with our apartment. Highly recommend PDQ!

Frequently asked questions

What types of damage does PDQ Restoration handle?

PDQ Restoration manages water damage, fire damage, smoke damage, mold remediation, and related cleanup and repair services.

How quickly does PDQ Restoration respond to emergencies?

PDQ Restoration typically responds within hours of a call, often arriving the same day or within an hour to begin assessment and mitigation.

How does PDQ Restoration communicate progress during restoration?

PDQ Restoration provides regular updates and thorough explanations throughout the restoration process to keep customers informed and involved.