On Track Doors, Inc., nestled in the heart of Cape Coral, is a paragon of excellence in door services. Garnering high praise for their exceptional customer service, the company boasts a team of skilled professionals like Ian, who is celebrated for his expertise and courteous demeanor. Clients rave about the promptness and efficiency of their technicians, ensuring that door issues are resolved swiftly and effectively. The office staff, including Amanda, is lauded for their responsiveness and ability to satisfy customer inquiries with professionalism. With competitive pricing and a commitment to quality, On Track Doors, Inc. has earned a reputation as a reliable and trustworthy choice for door solutions, making them a go-to referral for friends and a lifelong choice for many satisfied customers.
Showing 101–150 of 209 published reviews.
GoogleAnthony from On Track was fantastic. He listened to what I felt needed repair and replacement . He evaluated the garage doors and then gave a thorough quote and Explanation of the work that would be performed. I would use on track door again without hesitation.
GoogleCame out same day I called. Checked everything and gave me options to choose from. Fixed my door and I was in awe of the work done..more than I expected. Awesome service, wonderful tech..5+ stars in my book!!
GoogleOn-time, professional, good quote, and same-day repair service from Ian
GoogleBrian is a great guy. He is a great asset for your company.
GoogleGreat service at reasonable price. I have used them 2xs in last few years. Don’t call anyone else. Technician Ian was very helpful garage door knowledge was extensive and he was very helpful.
GoogleGreat service! We called roughly 9:30a and their tech Brian was at out house within the hour. Professional, fast, friendly service.
GoogleBrian was very polite and professional.
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GoogleThe technician Brian was very professional, submitted to us 3 proposals and then completed the job and cleaned everything up within 30 minutes. I highly recommend On Track Doors and Brian but please be patient if I need him again.
GoogleOn time and professional
GoogleI love the new motor, and features that make it easier and faster to get in and out of the garage. Brian, the technician, is very friendly and knowledgeable about his profession.
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GoogleBrian was my technician . He was great! The price was fair
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GoogleKindly and Hunter arrived on time. They were very professional, efficient and courteous. They worked from start to finish to complete the installation in a timely fashion. They also helped me to set up the code on the opener. The door works perfectly; smooth and quiet. They cleaned up the entire area and all moved items in the garage were returned to their original place. We couldn’t be happier with Kindly and Hunter. Thank you for having such wonderful workers in your company!
GoogleWe were interested in a screen door (retractable) for our garage. They offered pricing that was acceptable and their work performance was timely and very good. Well satisfied.
GoogleOur spring on our garage broke in the middle of the night (I’m pretty sure that’s the only time this spring explodes) I called On Tack Doors at about 11:00 AM. A new spring was installed and the whole garage was tuned up before 1 o’clock. Ian was super fast, knowledgeable, and professional. Thanks for the spectacular service.
GoogleWonderful service. Very knowledgeable and did not try to charge more than was needed.
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GoogleI ordered my new garage door though Ontrack doors. I purchased a hurricane rated door plus insulated. They ordered it and when it came in, they called me. Three days later they installed it. Everything was done and cleaned up. Everything was neat, clean and orderly and Garage door looked beautiful… I would recommend this company to my family.
GoogleBob Newak the salesman that came to our home was great. The installer Kindley Joseph and his helper was great and they installed our screen system on our garage door perfectly. The product is awesome. Would highly recommend this product and company to anyone that's wants on put in.
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GoogleGreat and fast service
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GoogleThis is to thank Brian at On Track Doors, Inc. I had a garage door issue and was previously informed by the original installation company that they could not fix it, and to call the manufacturer since it was a newer model due to all the parts needing to be replaced to reduce costs. Not having full confidence in that diagnosis, I called On Track Doors and Brian, an excellent tech, showed up within the hour. Bottom line, Brian diagnosed/fixed the issue in a very timely manner. On Track Doors, recognize Brian for a great professional introduction to your company, and for building confidence from minute one of his arrival and throughout - overall a great experience!
GoogleAmanda was able to schedule a service call for us the same day. Brian, our tech, arrived less than 2 hours later and was able to repair our garage door issue very quickly. Thank you to the On Track team for such wonderful service.
GoogleOn Track Doors was great. My technician Ian was knowledgeable and very helpful. Best garage door service in town hands down!
GoogleOn time and professional
GoogleOn Track Doors shared their expertise by arriving less than 24 hours after I left a message, showing me several options, promptly putting a new motor in, and showing me how to set up the remote on my phone. Quite expensive, though.
GoogleBrian Clark came out and did a great job! Highly recommend
GoogleWe had a broken torsion spring on our overhead garage door, I called OnTrack Doors who installed the door several years ago and received same day service, which I had hoped for but not necessarily expected. They sent Brian who was very experienced, gave us the quote and completed the job, replacing both springs, in less than two hours! Brian was terrific to work with, adjusted the door travel and insured the door was working properly. Highly recommend On Track Doors for all your needs!!
GoogleThe spring broke on my old garage door and within 24 hrs I had a new impact resistant garage door. The experience with on track was easy and staff was professional at all times. Will not hesitate to use their services or refer to others. Thank you Ian and all staff involved.
GoogleThe technician Miguel was excellent. He explained the process before and after the installation of new springs and rollers 5 stars
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GoogleGreat company. I would use this company again and to all my friends if you need help call them they are great.
GoogleBrian was excellent! He took the time to explain what was wrong, what needed to be replaced and the options of just a bandaid repair or complete replacement. He itemized everything. When he came back to do the repair, he was in and out in no time! Again he took time to explain the workings of the new opener and many options for opening and closing! He was polite, very friendly and professional!! Recommend him highly!!
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GoogleFrom my initial call the entire issue was resolved in one day. Brian was excellent. Professional company and very reasonable with pricing. Highly recommend.
GooglePrompt svc. Recognized issue & corrected @ a reasonable cost
GoogleIan was informative, efficient and gave us good advice.
GoogleAlways on time and knows their business.
GoogleBrian Clark knows what to do! He adjusted our large garage door so no air conditioning will be lost.
GoogleBrian Clark the tech did an excellent job. I could not have been more pleased.
GoogleNever have we ever had such great experiences with a tech. Ian installed new opener... Came back today because it was too loud and within 3 minutes he diagnosed the weather stripping was gummy... Replaced and it's perfect now. You are blessed to have him on your team Karen and Alex
GoogleBrian to the rescue!!! At my house within an hour and assessed the broken arm of door quickly! Speedily repaired , giving me simple tips and guidance for future knowledge, and all with a bright , friendly personality !! 🏆
GoogleBrian to the rescue!!! At my house within an hour and assessed the broken arm of door quickly! Speedily repaired , giving me simple tips and guidance for future knowledge, and all with a bright , friendly personality !! 🏆
GoogleNick and Hunter from On Track Doors Inc. installed a motorized garage screen door for me at my home today. Installation was neat, clean and professional by these two gentlemen. Thank you
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GoogleOur service technician, Ian, was a pleasure to work with. Extremely friendly and quick to get our problems resolved. Great service.
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On Track Doors, Inc. often provides same-day or next-day service, with technicians arriving within hours of the initial call in many cases.
They offer garage door repairs, spring replacements, new door installations including hurricane-rated and insulated doors, opener installations, and garage screen door installations.
The company typically provides appointment reminders with estimated arrival times and sometimes offers technician tracking; some customers noted prompt and professional communication, though a few mentioned initial scheduling challenges.