BUSINESS REVIEWS

On Track Doors, Inc.

About On Track Doors, Inc.

On Track Doors, Inc., nestled in the heart of Cape Coral, is a paragon of excellence in door services. Garnering high praise for their exceptional customer service, the company boasts a team of skilled professionals like Ian, who is celebrated for his expertise and courteous demeanor. Clients rave about the promptness and efficiency of their technicians, ensuring that door issues are resolved swiftly and effectively. The office staff, including Amanda, is lauded for their responsiveness and ability to satisfy customer inquiries with professionalism. With competitive pricing and a commitment to quality, On Track Doors, Inc. has earned a reputation as a reliable and trustworthy choice for door solutions, making them a go-to referral for friends and a lifelong choice for many satisfied customers.

Customer reviews

Showing 101–150 of 231 published reviews.

Google

Anthony showed up on time and was very professional, did only what I wanted to my garage door and explained future maintenance.

Google

Easy and professional

Google

The spring on the right side of my garage door had broken and I couldn’t open the door. I called On Track Doors at 7:40 AM and was surprised to find someone there. She took my information and set me up for an appointment and Ian, the technician, was at my home by 8:15 AM. He assessed the situation gave me an estimate for a spring replacement and also an estimate for maintenance and completed the job within 45 minutes. He was knowledgeable, professional, and congenial.. all in all, great service. I would recommend them to anyone.

Google

Good work by Hunter,efficient,polite & good cleanup

Google

Ian quickly evaluated our door needs and completed the work. Door is now very quiet and smooth. Thank you!

Google

Great service! Very fast and professional.

Google

Nick and his helper started by carefully taking down my old roll-up door so it could be sold to another person.The installation of the hurricane rated 5 panel door went very well. The workmanship was top notch to me plus Nick took the time to help me with setting up the app on my phone to run the door. He also set up my opener that is in my vehicle as part of my review mirror.

Google

Anthony was terrific! From his expert knowledge of the product to installing it the same day, everything was seamless. My wife and I are so happy with our new garage door—from the great price to how smoothly it works. I highly recommend On Track Doors, Inc. and Anthony as the installer!

Google

Our technician, Brian was wonderful. He arrived, diagnosed problem and had us all set and ready to go in no time.

Google

I found the entire experience from the initial call to dealing with the technician. Anthony was polite, professional, and answered all my questions. I never felt pressured, even with the suggestions of othere services. I will be using On Track in the future. Thanks, Chris A Brodd

Google

Have always been very reliable and value-based. Extremely Quick Service.

Google

They came out quickly on a Sunday! Tech very personable and professional. Fixed within 2 hours after initial call. Highly recommend them.

Google

Installer Ian Zeigler is professional, knowledgeable and courteous. Highly recommend him.

Google

Complete garage door and opener. Great job!

Google

Anthony from On Track Doors was very thorough and explained exactly what he was going to do to our garage doors. Very pleasant experience.

Google

Anthony from On Track was fantastic. He listened to what I felt needed repair and replacement . He evaluated the garage doors and then gave a thorough quote and Explanation of the work that would be performed. I would use on track door again without hesitation.

Google

Came out same day I called. Checked everything and gave me options to choose from. Fixed my door and I was in awe of the work done..more than I expected. Awesome service, wonderful tech..5+ stars in my book!!

Google

On-time, professional, good quote, and same-day repair service from Ian

Google

Brian is a great guy. He is a great asset for your company.

Google

Great service at reasonable price. I have used them 2xs in last few years. Don’t call anyone else. Technician Ian was very helpful garage door knowledge was extensive and he was very helpful.

Google

Great service! We called roughly 9:30a and their tech Brian was at out house within the hour. Professional, fast, friendly service.

Google

Brian was very polite and professional.

Google

The technician Brian was very professional, submitted to us 3 proposals and then completed the job and cleaned everything up within 30 minutes. I highly recommend On Track Doors and Brian but please be patient if I need him again.

Google

On time and professional

Google

I love the new motor, and features that make it easier and faster to get in and out of the garage. Brian, the technician, is very friendly and knowledgeable about his profession.

Google

Brian was my technician . He was great! The price was fair

Google

Kindly and Hunter arrived on time. They were very professional, efficient and courteous. They worked from start to finish to complete the installation in a timely fashion. They also helped me to set up the code on the opener. The door works perfectly; smooth and quiet. They cleaned up the entire area and all moved items in the garage were returned to their original place. We couldn’t be happier with Kindly and Hunter. Thank you for having such wonderful workers in your company!

Google

We were interested in a screen door (retractable) for our garage. They offered pricing that was acceptable and their work performance was timely and very good. Well satisfied.

Google

Our spring on our garage broke in the middle of the night (I’m pretty sure that’s the only time this spring explodes) I called On Tack Doors at about 11:00 AM. A new spring was installed and the whole garage was tuned up before 1 o’clock. Ian was super fast, knowledgeable, and professional. Thanks for the spectacular service.

Google

Wonderful service. Very knowledgeable and did not try to charge more than was needed.

Google

I ordered my new garage door though Ontrack doors. I purchased a hurricane rated door plus insulated. They ordered it and when it came in, they called me. Three days later they installed it. Everything was done and cleaned up. Everything was neat, clean and orderly and Garage door looked beautiful… I would recommend this company to my family.

Google

Bob Newak the salesman that came to our home was great. The installer Kindley Joseph and his helper was great and they installed our screen system on our garage door perfectly. The product is awesome. Would highly recommend this product and company to anyone that's wants on put in.

Google

Great and fast service

Google

This is to thank Brian at On Track Doors, Inc. I had a garage door issue and was previously informed by the original installation company that they could not fix it, and to call the manufacturer since it was a newer model due to all the parts needing to be replaced to reduce costs. Not having full confidence in that diagnosis, I called On Track Doors and Brian, an excellent tech, showed up within the hour. Bottom line, Brian diagnosed/fixed the issue in a very timely manner. On Track Doors, recognize Brian for a great professional introduction to your company, and for building confidence from minute one of his arrival and throughout - overall a great experience!

Google

Amanda was able to schedule a service call for us the same day. Brian, our tech, arrived less than 2 hours later and was able to repair our garage door issue very quickly. Thank you to the On Track team for such wonderful service.

Google

On Track Doors was great. My technician Ian was knowledgeable and very helpful. Best garage door service in town hands down!

Google

On time and professional

Frequently asked questions

How quickly can On Track Doors, Inc. respond to a garage door repair request?

On Track Doors, Inc. often provides same-day or next-day service, with technicians arriving within hours of the initial call in many cases.

What types of garage door services does On Track Doors, Inc. provide?

They offer garage door repairs, spring replacements, new door installations including hurricane-rated and insulated doors, opener installations, and garage screen door installations.

How does On Track Doors, Inc. handle scheduling and communication with customers?

The company typically provides appointment reminders with estimated arrival times and sometimes offers technician tracking; some customers noted prompt and professional communication, though a few mentioned initial scheduling challenges.