BUSINESS REVIEWS

On Track Doors, Inc.

About On Track Doors, Inc.

On Track Doors, Inc., nestled in the heart of Cape Coral, is a paragon of excellence in door services. Garnering high praise for their exceptional customer service, the company boasts a team of skilled professionals like Ian, who is celebrated for his expertise and courteous demeanor. Clients rave about the promptness and efficiency of their technicians, ensuring that door issues are resolved swiftly and effectively. The office staff, including Amanda, is lauded for their responsiveness and ability to satisfy customer inquiries with professionalism. With competitive pricing and a commitment to quality, On Track Doors, Inc. has earned a reputation as a reliable and trustworthy choice for door solutions, making them a go-to referral for friends and a lifelong choice for many satisfied customers.

Customer reviews

Showing 51–100 of 231 published reviews.

Google

Great company Great WORKERS

Google

Very happy with my experience with On track doors

Google

On Track Doors is great, called late Friday night after my garage failed to close, and by Sunday morning they were out here fixing the problem. Ian was fantastic, got a call that he was on his way, by 8am he came and took care of business, also added a garage door service. 5 stars ⭐️ ⭐️⭐️⭐️⭐️ which was over due. Door is now working like day 1.

Google

On Track doors Suda great job for me. Everyone I dealt with including William and Stephanie were service conscious and responded timely and professionally. Great service at a competitive price.

Google

The Tech rebooted the system and was able to sync all the devices!

Google

Ian did an exceptional job in repairing my garage door. He is extremely efficient and friendly. He took such good care to be certain his job was top notch. I cant say enough good things about the service I received from Ian.

Google

The garage door needed to be tuned up plus a new opener motor and belt drive was installed. Anthony the technician fully explained all the opener options plus found an issue with the door that needed to be corrected. Anthony did a professional job and was easy to deal with. The much quieter opener motor makes a huge difference.

Google

Excellent service at a fair price

Google

Ian was great, Fixed my springs on my door first thing in the morning. On track doors scheduled my service the same day and other companies told me two days to get service.

Google

Anthony did a very good job and would reccomend him for your garage door service needs.

Google

Professional service, arrive on time and fair price

Google

Ian was very professional and knowledgeable, worked fast and efficient, got the job done with no problems.

Google

Did a good job installing a new garage door opener and explaining how it works.

Google

Great company!!! Called and they came out that afternoon and installed a new motor for my opener. Very polite and knowledgeable. Will definitely use this company again.

Google

Our garage door wouldnt open all of the way so I called On Track Doors for a price quote for a service charge. They sent Anthony D out to give us a free quote. He quickly diagnosed the issue, which was that we needed a new garage door opener. He quickly installed the new opener. We now have a key pad on the outside of the garage, a camera on the opener itself and with the app, we can close the garage door if we accidentally leave it open, from wherever we are! I think thats pretty cool. He was very efficient and friendly. He made the entire process fantastic! Ill be sure to recommend this company and Anthony to anyone I know who needs service on their doors. Thanks again for such a great experience!

Google

Anthony was very efficient and professional! Definitely recommend 👌 we will be using them for all our garage door needs!

Google

Excellent Service and fair pricing. Dont get fooled by TV and radio ads. On Track will be your smart choice.

Google

Great service! Tech came on time, finished garage door install that day, made sure everything was working great

Google

Anthony is a first class technician. He figured out a way to cost effectively fix a problem that other companies had told me could not be fixed. In addition, he was prompt, excellent in his communications with me and very personable.

Google

Ian was professional, pleasant and awesome to work with. I recommend asking for him!

Google

My technician Anthony exceptional work,I couldn’t ask for better service,Thank You Paul Finnerty

Google

Ian climbed out of his professional rigged truck with company name on it. Proceeded to question problem then checked garage door tension and explained the problem. Got right with adjusting that to make it right. Explaining all the while. then replaced door rollers. Verified all issues solved and went on his way. Fast, efficient, friendly service. Outstanding. Thank you.

Google

On the Track does all my garage door needs. They are prompt excellent work and excellent workers.

Google

Brian did a wonderful job diagnosing the issue and correcting it. I would recommend using On Track Doors.

Google

I had a very good experience with on track doors.. very professional and Anthony worked with me to meet my garage door closer needs..

Google

Had garage door serviced. Technician Ian Ziegler found issues with door which he corrected in a professional manner. Door now works great !

Google

I contacted this company to do a door tune-up. They were extremely proactive and communicated effectively with me. The technician, Ian, was punctual friendly and professional. He did the job in a timely fashion and left me with a good feeling about doing business with this company

Google

My garage doors were rough sounding even after I had changed most of the wheels. I called On Track and within 60 mins they had them quiet. Change a cable i didnt see that was shredded and 2 bad wheels and adjusted springs. All good at a fair price. I would use them again

Google

Ian is excellent.

Google

Brian was very knowledgeable and came up with idea to handle my problem. Extremely helpful and polite.

Google

Customer service was polite and sent a technician the same day. Our technician, Anthony, was personable, professional and knowledgeable. Our new recommended garage door opener works like a champ compared to the old one. We have used this company for the past several years.

Google

very knowledgeable technician very courteous and friendly

Google

Anthony came right on time and was very courteous and respectful. He was an Expect on garage doors and made me feel I could not be in better hands. He did a great and complete job on a new replacement opener. He also explained how to keep my new investment in tip top shape..Thanks

Google

I have been using this company for many years. No other company comes close to their service. From the start in calling customer service to the technician, to paying the bill…..No complaints or even suggestions to make On Track Doors better. THEY ARE THE BEST! Brian did a Super job. Arrived quickly. Professional and patient! Explaining everything so that I understood! (And that’s not easily done!😆)

Google

Excellent experience from start to finish. They were quick to respond, arrived on time, and clearly explained what was wrong with my garage door motor before servicing it. The work was done in a timely manner, the pricing was fair, and everything works perfectly now. It’s hard to find reliable service these days, but this company delivered. I’d definitely recommend them and would use them again without hesitation.

Google

Excellent and fast and on a Saturday unreal. Thank you so much for your help.

Google

Anthony did a great job!

Google

Excellent customer service, from my initial call to them to the technician doing the work. The spring on my garage door opener broke on a Saturday around 11 am. On Track Doors had it fixed by 4 pm! Was kept aware of technician arrival time via text. Am very pleased with the work they did.

Frequently asked questions

How quickly can On Track Doors, Inc. respond to a garage door repair request?

On Track Doors, Inc. often provides same-day or next-day service, with technicians arriving within hours of the initial call in many cases.

What types of garage door services does On Track Doors, Inc. provide?

They offer garage door repairs, spring replacements, new door installations including hurricane-rated and insulated doors, opener installations, and garage screen door installations.

How does On Track Doors, Inc. handle scheduling and communication with customers?

The company typically provides appointment reminders with estimated arrival times and sometimes offers technician tracking; some customers noted prompt and professional communication, though a few mentioned initial scheduling challenges.