Frequently Asked Questions
FAQ's from customer experiences
How quickly can On Track Doors, Inc. respond to a garage door repair request?
On Track Doors, Inc. often provides same-day or next-day service, with technicians arriving within hours of the initial call in many cases.
What types of garage door services does On Track Doors, Inc. provide?
They offer garage door repairs, spring replacements, new door installations including hurricane-rated and insulated doors, opener installations, and garage screen door installations.
How does On Track Doors, Inc. handle scheduling and communication with customers?
The company typically provides appointment reminders with estimated arrival times and sometimes offers technician tracking; some customers noted prompt and professional communication, though a few mentioned initial scheduling challenges.