BUSINESS REVIEWS

Kranich's Jewelers

About Kranich's Jewelers

Kranich's Jewelers is a cherished destination for fine jewelry, offering an exceptional selection of diamonds, gemstones, and timepieces. Their friendly and knowledgeable staff, including the commendable Mo, Wendy, and Beth, provide personalized service, ensuring customers feel special and at home. With a reputation for quality and luxury, Kranich's is the go-to place for unique gifts, engagement rings, and wedding bands. Their commitment to customer satisfaction is evident in their attentive service, expert repairs, and convenient locations. Whether you're celebrating a milestone or seeking a timeless piece, Kranich's Jewelers is highly recommended for a memorable and delightful shopping experience.

Customer reviews

Showing 151–200 of 700 published reviews.

Google

Kelsey was extremely helpful and made my buying experience very enjoyable.

Google

Salesman took time to size 8 rings for us to determine if they still fit my wife’s finger. Did a good job showing us several choices for a new ring. Very helpful.

Google

Top notch! Tim was awesome to work with and is extremely knowledgeable. A++++

Google

Facebook

I went to Kranich's to browse and purchase a sterling chain. The staff there (as always) were very accommodating and friendly. They fixed and cleaned my rings as well while I paid for my necklace. always a good experience. thank you!

Google

Overall, i had wonderful shopping experience with Kranich’s Jewelers. I walked in to look for the watch, something like Cartier tank as a gift for the graduation. However, the store doesn’t carry the brand. Shane and Heather helped us to select what worked best for me, letting me try on whatever I wanted. They were very welcoming and patient, eventhough I ended up not purchasing the watch in the store. I got a very cute psu lion pendant, and absolutely loved it. I recommend Kranich’s Jewelers if you want affordable watches (they do have pre-owned Rolex, gorgeous!). Besides, you would not be disappointed with Shane or Heather helping you!!!

Google

We love Kranich’s! Everyone is so helpful and extremely kind! Best jewelers around!

Google

Fast and courteous service. Postive vibe from entering to leaving the store.

Facebook

Great customer service. Very pleased with my experience!

Google

Excellent Customer Service. Have been doing business with Kranich’s for years, they are highly recommended!!

Google

Very knowledgeable and helpful

Google

Very friendly, helped me with my issue, very polite as well.

Facebook

The young man was nice and very helpful.

Google

I always go to Kranich’s Jewelers for my jewelry needs. Purchased many pieces there. Carole and Ben always go above and beyond when I’m looking for something new. Alan provides fast and quality service when my jewelry has needed repaired or refreshed.

Facebook

the people there are very friendly and helpful.

Google

We personally dealt with Tim and our experience was excellent!! Thank you Kranich’s and sells man Tim

Facebook

great customer service..fast cleaning services , sales crew were very educated on there inventory

Google

Knowledgeable, personable, no pressure sales . Overall a very pleasant experience

Google

I had a fantastic experience shopping for wedding bands at Kranich’s in Johnstown. They were kind, patient, and very accommodating even though I was very indecisive! It was a wonderful first experience trying on bands, and I highly recommend!

Google

Excellent service! Helped myself and teenage son pick a chain patiently and respectfully with providing many options.

Google

Kranich’s did a beautiful job restoring and resizing my wedding bands.

Google

Mike is amazing, extremely impressed with the level of service and very happy with the new Submariner added to my collection. From start to finish, he was top notch and I’m looking forward to coming back for another Rolex piece when the time comes!

Google

Maddie was great. I appreciated the time she took to allow me to try different styles and take some time to reflect before buying. She was also very friendly and professional.

Google

Facebook

Top notch, professional n staff is very personable. Thanks fr fixing my bracelet.

Google

Carole is amazing. If they don’t have what I’m looking for, she finds it. All alterations or repairs are done expertly. Will go to her for all my jewelry needs.

Google

Great experience as always. Courteous and helpful staff, fantastic selection, impressive facilities, and great prices!

Google

Excellent customer service!

Google

Amanda was very helpful and knowledgeable. Really appreciated working with her!

Google

Everything was very nice, the staff was friendly and helpful great choice for jewelry

Google

Great knowledge and experience super good customer service and awesomely friendly

Google

Tim Dieter was very professional but reachable. I had been looking for a year and Kranich’s always had me in their list. This is how serious they are. Thanks

Google

A+ customer service! Mike Scheinberg was most helpful and super to work with! Very friendly, takes pride in his job!

Google

Kranich’s worked with our budget to create a custom ring. We couldn’t be happier!

Google

I was immediately welcomed upon entry which is nice these days . I was helped by a guy named Mike I believe. He was very kind, friendly and knowledgeable about jewelry. He was very positive and polite .they are not aggressive or overwhelming. I will shop at kranichs for now on . not the cheapest place in town but you get what you pay for ..

Google

Very kind and helpful. Thanks 😊

Google

Lisbeth is so knowledgeable and helpful!

Google

I've never had a bad experience with Kranich's. Top notch people and products!

Google

I went in with an idea what I wanted and the two nicest people, Monica and Donna, made it happen. Every shopping experience should be just like this one.

Google

Very helpful choosing the jewelry that I was looking for. Good price and fast delivery

Frequently asked questions

What types of jewelry and services does Kranich's Jewelers offer?

Kranich's Jewelers offers a wide selection of fine jewelry including rings, earrings, necklaces, and watches. They also provide services such as jewelry cleaning, ring resizing, watch battery replacement, and jewelry repair.

How does Kranich's Jewelers handle customer service and sales pressure?

The staff at Kranich's Jewelers are known for being friendly, knowledgeable, and patient, taking time to understand customer needs without applying pressure. Many customers report a pleasant, no-pressure shopping experience with helpful guidance.

Can I get assistance with custom or special orders at Kranich's Jewelers?

Yes, Kranich's Jewelers assists customers with special orders and custom requests, including locating specific items from manufacturers. They communicate updates and work to meet customer requirements efficiently.