BUSINESS REVIEWS

Fitness Avenue

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 301–350 of 692 published reviews.

Google

Very happy with the price point, and with the overall functionality. The website is also super easy to navigate, and prices are provided (you would not believe how many suppliers want you to call for everything. Not cool). Just gave them the 5th star, because they have made warehouse pickup an option, and the time from order to pickup has become much shorter. Also, there is more inventory now Definately, my first "go to" store when looking for new equipment.

Google

L’accueil et le service à la clientèle est personnalisé et de qualité. On se sent à l’aise et accompagné tout le long. Si vous voulez du bon équipement et à bon prix allez faire un tour. 👍🏼 À ma deuxième visite le service a été aussi impeccable et courtois. J’ai échangé quelques courriels pour de l’info sur des produits et tout a été répondu et réglé sans délais. Merci encore à Gordon et bon travail 👏🏼

Google

Great deals for new fitness equipment! Very pleased.

Google

Nothing but thanks for how well run and timely fitness avenue was! Thank you for such good service

Google

Very quick with pickup, easy. Great quality products.

Google

Great service picking up my order at Fitness Avenue. The manager is very knowledgeable and offered a lot of helpful advice on equipment. Nice showroom, too. Although it took 3 weeks to receive the stock after placing the online order, I would still recommend this company.

Google

Had a great experience purchasing equipment from Fitness Avenue, the response time was fast and the process was seamless. Best price point for the equipment that I’ve seen (10-45lb plates/Olympic bar) in Toronto/Canada. Picked up from their Toronto warehouse, that took less then 5 min. 10/10 would shop here again.

Google

Purchased a squat rack with pull up bar and the unit was easy to put together and looks great in my home gym. Will definitely be buying my next piece of equipment from F.A

Google

Heavy duty products and professional people. It would the nice if they can provide free local store pickup.

Google

Excellent service and product quality. A very satisfied customer. I live In northern Ontario and drove the ~4 hrs to pick up the equipment, well worth it. Thanks Fitness Avenue, stay safe & healthy

Google

Great experience with Fitness Avenue and recommend this place! Great prices for high quality equipment. Pick up was fast and easy. Go to spot for workout equipment.

Google

great quality product. Friendly stuff. However, I must say the response time over email/phone is very long. As well, the email for pick up directed me to the wrong place although it was only 5-7 minutes of drive away from the actual warehouse.

Google

Online order and pickup was seamless. Required additional equipment and was able to purchase at the warehouse.

Google

Friendly and accomodating staff. Would definitely recommend to others.

Google

Best service ever. Products are as described☺️

Google

Great products, fast turn around for pick ups, great service.

Google

It was a very seamless experience. Order placed and confirmed within 24 hours. Package was ready for pick up as advised and the wait was reasonable (10 minutes)

Google

Tres bon service à la clientèle. Vous pouvez aller au magasin si jamais vous voulez voir en personne et essayer un equipement avant de l'acheter.Equipement de bonne qualité.

Google

Great shopping experience. Fast shiping to the Longueuil warehouse and great service with "Gee" at the reception.

Google

Amazing experience picking up my order. Such a beautiful display of equipment in the showroom. Will be buying from again 🙏

Google

Amazing store experience! Very knowledgeable and helpful person works in Longueuil store! I would definitely recommend this Fitness avenue store to everybody!

Google

Great group of people helping out where needed. Really appreciated the assistance with my issues fellas.

Google

Wow!! Excellent service.... meme si est ferme vous pouvez venir cogner ala porte eu vont vous laisser entrer et essayer les produits et faire des achats dans le magasin. Excelente servicio... te invito a venir ogual si la puerta esta cerrada puedes venir tocar ala puerta ellos te dejaran entrar y ensayar los productos sin ningun problema y podras hacer compra de los productos en stock.

Google

Très bon service

Google

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.