About Fitness Avenue
Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.
Customer reviews
Showing 251–300 of 692 published reviews.
Very friendly staff, and especially now with the shortage of gym supplies you cannot find better prices than here. Was even encouraged to try things out in the store before buying anything to make sure I liked the feel. As I expand my home gym this will definitely be the first place I look to add pieces to my setup.
Great and friendly service!
Great experience, great price, great product, great people. Would definitely recommend Fitness Avenue.
I ordered an olympic barbell and rubber tiles for my home gym from here. I shopped around many options for these items and found that Fitness Avenue had the best prices for these items. Pick up at their warehouse was fine
Product just as described, nice quality and great service from friendly staff.
Un excellent service! Merci beaucoup! ----- Great customer service! Thank you very much!
Great price on a solid piece of equipment. Curbside pickup was seamless and easy.
Quality products reasonably priced. Online ordering and pick up great system. Staff fast and efficient my orders were ready to be picked up within 2 days from ordering. Best place to purchase your fitness needs.
Super endroit avec beaucoup de choix,super plaisant lors de la prise de tes équipements et parfait pour les personnes fessant des cours de groupe ou les entraîneurs privés. En tant que compagnie dans le fitness je le conseille fortement @alwaysfit7
J'ai fait livrer mon colis au magasin de Longueuil. Squat rack de qualité et selon mes attentes. Super service! La personne qui m'a accueilli a été très sympathique et a répondu aux questions que je lui ai posées. Il m'a donné d'excellents conseils. La livraison de l'entrepôt au magasin pour le ramassage peut être un peu long, mais pour la qualité/prix ça vaut la peine d'attendre.
Very fast delivery, great product for the price, I'm very happy with my purchase!
Great services, would recommend. Will probably get more weights at that location.
Great service and great products! Very pleased with my purchases.
they were truly amazing at Fitness Avenue. They made sure I was able to fit the equipment in my car so I wouldn't have to do another trip. Thank you guys!!
Best service ever🙂 More than professionnal
The online purchases was easy and quick with emails sent to notify of the progress. I was scheduled for a pick up time window and items were picked up rather quickly upon my arrival.
I've made two large orders with Fitness Avenue for local delivery and both times have been excellent. The products are great and the customer service is prompt and helpful. Phone lines seem to get tied up, but customer service through emails works fine. The deliverer was very friendly and even remembered where to go for drop off during our second delivery. Will be ordering more home gym equipment through Fitness Avenue for sure!
Fast service. Organized and got exactly what ai paid for. Friendly team too 👍
This is the place where you can purchase great quality equipment at a reasonable price.
Easy ordering process and questions answered promptly. Pick up was schedule so was fast and easy.
The online purchase was easy and quick with emails sent to notify of the progress. I was scheduled for a pick up time window and items were picked up rather quickly upon my arrival.
Quick service and friendly staff. I didn't need help loading my order into my car so I don't know if they are supposed to help or not, but someone responded right away when I ran the bell and they got my order out almost immediately. I was in and out within 5 minutes.
Excellent communication, service and pickup!
Decent prices considering the increase in demand for gym equipment. Bought a few of their plates and kettle bells and the quality is excellent. Ordered on a Thursday evening and got a call Friday morning from one of their friendly reps to schedule a pick up for Monday afternoon. Pick up was a breeze. Will definitely order from them again!
Easy pickup. Thanks
Ordered a squat rack, dumbbell rack, and plates from here and the pick up process was fast and easy. The order was ready for pick up two days after I ordered it and the products were all in perfect condition. Would definitely recommend
I had a great first experience with Fitness Avenue. Everything went smooth! Definitely going to be shopping here again.
Order and pickup went fairly smooth. Overall satisfied with my purchase.
Really nice place , excellent customer service by staff specially from Gord , online orders work well. Good products for home gym
Easy to assemble! We love it. Just wish you had a store in Niagara.
Excellent service, le monsieur prend le temps de nous expliquer tout les machines que l'on désire voir. Tu peux même les essayer et les prix sont très abordables.
Fast, easy, and great prices.
Frequently asked questions
What should I do if there is an issue with my order or pickup location?
If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.
How quickly can I expect my online order to be ready for pickup?
Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.
What kind of customer service can I expect at Fitness Avenue stores?
Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.